Have had two separate estheticians for brow waxing and both were fantastic…read more On time and went above and beyond with trimming and shaping. Have always had the best luck rearranging appointments with my schedule. Very clean. Receptionist do have to try and sell packages (not their fault - just part of their job so I do understands. Also a bit pricey but willing to pay the extra for them being really accomplished.

European Wax Center is overpriced, but Willow is the reason I continue coming back--she's amazing…read more Unfortunately, this location feels more like a transaction than an experience. On my last visit, I wasn't greeted right away because the staff were busy with their own conversation, and only afterward did they ask my name. To make it worse, I later found out that was the district manager, which explains why the service standard feels so low. Willow provides excellent care, but leadership and customer service at this location really need improvement. For the prices they charge, customers should feel valued--not like they're just in an assembly line.

I've been going to Adrianna for over a year now almost 2 at that. I have been getting fills since…read morethe day I met her and she's so amazing. Her work is art and she's very talented at what she does!! Not only that but she's very loyal to her clients and will try her hardest to get you in. She's amazing I highly recommend this place if you're looking for a consistent, & experienced lash tech

Brazilian wax and underarms are still smooth after 3 weeks. I enjoy the feminine products, no bumps…read moreand the body scrub. I enjoy the complimentary sanitizer keychain, smells great.

1st visit but certainly not the last. Tonique went over everything before she began. She was…read morepersonable, friendly and professional. I got the Red Carpet facial and it was amazing. The location is in an office building and it's just you and her, so it was very much a personal experience. She addressed my skincare needs and I'll be booking again.

Been a happy client for over 3 years now ! Always professional, knowledgable and friendly . Tonique…read moreis the best !!!

Jessica is amazing she has been waxing me for years I love her new space it's so beautiful she is…read morethe best I leave feeling so clean and my brows are always on point book with Jessica!

From the owner: My name is Jessica Woodcum, I am a licensed Esthetician with over 10 years experience. I offer…read moreluxury waxing just minutes from Cane Bay. I am very passionate about my craft and take all the proper measures to ensure you have the absolute best experience possible. I have completed advanced specialized education pertaining to brow shaping and have mastered an almost pain-free Brazilian. I have also been working to perfect Lash Lifts and Brow laminations over the past 5 years. I also offer pre and post waxing skin care guidance to ensure you get the most out of your wax. I want my clients to leave feeling as if they received quality skin care advise instead of just someone trying to sell a lot of products following their service. I can't wait to help you with all your waxing and skin care needs!

I've had two different technicians here and both have been amazing. The inside has been recently re…read moredone and looks clean and sleek. My brows have been perfect and I'm so happy to finally find a place that gets them just right! Unlike most places the wax doesn't break my sensitive skin out. I recommend Kayla, and getting the package to save money if you're always getting waxed (but three get one free)

I happened to park in the back of the store without realizing it so I entered through the back &…read morenot the front. Since I didn't realize it was the back door, I waited back there for 5 minutes for someone to come and greet me. The door chimed when I walked in and the door was unlocked so there was no indication that I was actually walking in the back and not the front. I walked up the middle aisle to see if anyone was there and saw an esthetician lying on the table in a wax room that I passed. I stopped and asked "did I walk in the wrong door?" No response. I kept going until I reached what I realized was the front. I didn't know it at the time, but the woman lying on the table that ignored me previously was to perform my bikini wax. I had to wait another 15 minutes for her to be ready for me. I assume she must have been on a break...which is fine...I have no issues with that. But another esthetician came out while I was waiting and offered to the woman up front to take care of my wax and the woman at the front told her no, that I was waiting for Kayla. Technically I was but I was a new client so I just picked a name when I was booking it online and it would have been nice to be asked "hey do you want to go ahead or would you rather wait". I would have most certainly gone ahead with the woman that was ready for me. Meanwhile, while waiting for Kayla to finish her break, the woman up front had ordered food and proceeded to eat while I was waiting, never having me fill out any sort of paperwork even though I was a newbie to this facility, which she knew because I told her when I checked in. She took a few personal calls as well which was very awkward & well honestly unprofessional. Finally, Kayla was ready...she came to get me and took me back to the room to be waxed. While she was in the room she asked me to disrobe from the waist down, leaving my underwear on. Um WHAT?!? She told me this was standard procedure. Never have I had an esthetician IN the room when I am undressing, nor have I ever had one tell me to leave my undergarments on. Fortunately for me this was my first time at the facility so I ended up getting my wax for free but I would certainly not waste my time going back. I had to stay after mt appointment was over to fill out the paperwork that I should have been filling out while I was waiting. Do yourself a favor & go right across the shopping area to European Wax Center...I have been there since visiting Ultraskin and they are FAR better in all aspects.

Wonderful service wonderful people ! They listen to what you want and deliver . I love the location…read moreas it's in downtown Summerville and their prices are realistic.

Service was good. They did exactly what I requested. It was very busy when I went. There were about…read morefive stylists working all at once. The staff were really friendly and welcoming. Parking is a bit difficult. I ended up on the 5th floor of the garage. It's free parking so can't complain too much! There are other shops within walking distance which makes this a great location. The owner came by and chatted. That was very nice and made me feel welcomed.

I visited this location for the first time today, after driving past it for years. I wasn't sure…read morewhat to expect and will admit that I typically gravitate towards the places that look a little fancier and are ultimately a little pricier. Today I thought I'd try something different. My service was super affordable ( half the price of some other wax spas in the immediate area.) My service/procedure began on time and the result was really good. The young lady that assisted me was professional but not overly friendly, she was efficient and knowledgeable and I appreciated that. Overall I saved time and money and I'm pleased. (Parking in the rear.)

I've been to this location three times now. The two experiences where amazing and the third was…read moredecent. The office is VERY clean, and I love that they make it easy to book online. Especially for someone like me who has a very busy work schedule. Now I'm not sure if my third experience was based on the time of day (evenings), but I know part of the issue is covid related. But I want to start it with the positives of this visit. I saw Bray, who is SUPER sweet and very attentive to my needs. She made sure my brows looked AMAZING, and kept my natural shape just cleaned up my bushy mess. She also talks to you during the process so you're never really in easy during the experience. Which of course we talked about threading and Brazilian waxing. She told me it's not so bad depending on who does it, and boy was she was right. The last time i was threaded (which was my first) it was super uncomfortable, but she actually made it relaxing. Now for the downfalls. I'm not sure if part of it was because the person I was scheduled with went home early or she "had a cancellation" (since they called at 5pm asking me if I could come in early). But anyways my apt was at 6:40pm and I arrived 5mins early. And then after checking in, I had to wait outside in the rain, in the dark. I understand they don't want guests waiting in the lobby or sitting in the chairs (due to covid). But I felt like if I stood inside in the corner (furthest from the reception desk which was over 6ft away) it would have been okay to make this exception. But also I waited outside from 6:35 to 6:53pm when my apt was 6:40. Now I'm sure this wasn't Brays fault, but I made an apt for a reason. So it was frustrating to wait nearly 20mins outside in the rain. If I knew it was running longer, I could have waited in my car or came slightly later. But really that was my only complaint. Other than that I am satisfied with the quality of work I received.

I have been coming here for over 10 years and the owner, Claudia, is so sweet. One of few places…read morewhere I can call for an appointment and be seen same day. Even though I always see new faces working there, they stress customer service and giving you the best experience. I appreciate the friendliness of everyone and I can tell the employees are well trained and truly care for the clients. In a setting like this it can be very intimate so you want to be at ease and they take great lengths to provide that peace of mind.

I have been coming here for over a year, seeing Jasmine most of the time. I started with her doing…read moreBrazilian waxes during my pregnancy, and we recently transitioned to sugaring. While Jasmine is very good at the waxing, she is INCREDIBLE at sugaring. I swear it barely hurt, the result was perfect, and I had basically no irritation or ingrowns after. In addition, Jasmine is super friendly and great at giving you warnings to breathe on the more sensitive areas. I am giving 4 stars because Jasmine set the bar very high and I feel like other waxers I have seen at the North Charleston location haven't quite lived up to her standard. They are going through some management and company changes right now, so scheduling can be a bit wonky (I got three separate calls to confirm my most recent appointment, in addition to a text, but when I arrived I was placed with a different specialist than I had booked with), but everyone there is very friendly and apparently they are going to be offering more med spa services at this location very soon. All in, I just purchased a Pink Pass (10 Brazillian Sugaring at $54/ea), so I will be going back to see Jasmine for a while!

Super love this place and Brandy is a gem. She is conversational and just a breath of fresh air…read more The new location is so beautiful and has so much more space. She loves to educate while waxing so ask any questions and she is more than willing to answer.

I went in for a 2 hour hot stone massage and it was…read moreSOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO worth it. Brandy also mixed it up a little for me since I knew I didn't want just hot stones, but also some stretching and general massage. When she was finished, I wasn't ready. I just wanted to lay there for forever. I was completely "bliss"ed out for the rest of the day! I went ahead and made my next appointment with her when I checked out since she books up pretty quick.