Do not trust them.with your care or a loved ones care. They butchered my mom, she went in for a…read moresimple surgery and died. My mom was a health woman and took no medications, she was still working! Save yourself and go to Boston!!!

I'm a current patient and was advised by urgent care to follow up with my PCP. I called the office…read morelast week - twice. I sent a message through the patient portal. Nothing. No response at all, yet the site shows they're accepting new patients. How can that be when you ignore the ones you have? Don't go here!

I have not been to this office. I can't say if it is good or not. I just moved to the area and was…read moregiven this doctor as my new PCP. I called to set up an appointment, but was told they are not taking new Medicare patients.

Not sure how long Dr Chappelle has been my doctor but I am very satisfied. She is always calm and…read moreattentive. And importantly no reactive. If you need a gp, Dr Chappelle would be an excellent choice.

I wish I had a better review to write but I do not. Once my review was read I was rejected by the…read moreGenerations group. I attempted to give this organization a second chance, feeling that after 5 years after leaving this practice things perhaps may have improved. I decided to try again with a different doctor. The office manager, Jennifer, kindly called me to ask why I wanted to be apart of the practice again. I explained that I was willing to give them a second chance, they have several (12) doctors to choose from. Dr. Adams was the one I chose. I was told by Jennifer that Dr. Pelletier and Adams cover for each other so it wouldn't work out for me. I then was told that their billing practices had not changed either..what? No one was talking about billing issues. It was then I knew my review was read. Jennifer said perhaps Generations wasn't a good fit. I said that Generations had been a good fit for 20 years and because of one doctor the experience changed. She then told me "We don't think you are a good fit for US! Good luck to you!" WOW really! So, in a nutshell, time to move on. Happy Jennifer pointed out that the customer doesn't matter, that customer service is not a priority. What could have been an excellent customer service moment for them: "We see you had a poor experience with one of our doctors, perhaps Dr. Adams would be a better fit" "You had a poor billing experience, how could we have done better?" No interest in winning a client back, just pushing them away.

Dr. Pelletier was absolutely amazing throughout my entire pregnancy. She made my pregnancy low…read morestress. The on-call service at Intermed is excellent and always answered even my silliest of questions. She also had an excellent sense of humor and made appointments a joy to attend. If you're looking for an OBGYN I highly recommend her and Intermed!