I personally was a patient of Dr Krouse's for quite a long time as well as my fiancé was too , she…read moreis very capable , kind, thorough and listens to you ,the office is excellent, there is a yoga studio free to patients to use , herbal medicine is a alternative as well as traditional medicine. I personally found the whole experience very smooth , communications with the office , receptionist / Nurses and personally the Doctor for emergencies usually after hours within quick time.

If I could give less stars, I would. I just tried to get an…read moreappointment here so I called and the receptionist said I needed to go online to fill out an intake form in order to get an appointment. I filled out everything but at the end it requires you to put in your credit card. I called back and told the receptionist I didn't feel comfortable putting my credit card online without even seeing anyone. I asked if there was any other way to get an appointment and she said, "No" and hung up on me. WTF?! I thought this was a holistic place that was interested in helping people. It was recommended to me by a friend. However, this was one of the worst experiences I've ever had with trying to get seen by a holistic practitioner. Terrible customer service. Terrible business. Obviously classist. Obviously not interested in helping people.

Awful communication. Not a place for someone who is…read moreproactive and needs more than basic care.

Dr. Kazimierczak is phenomenal. I have seen him on many occasions for somewhat strange occurrences…read moreand he has nailed every single diagnosis. Not only that, but he is patient and super sweet. I never feel rushed when I see him and he always answers my questions and then some. I can't say, however, that I like the rest of this practice. The front end staff have been rude on more than one occasion and difficult when trying to make appointments. They are especially difficult when calling to speak with a nurse. They act like they are doctors and you are bothering them. I'm also not a huge fan of the other doctors and NP's who work here. Kathleen McKeon is quite standoffish and quick to get you out the door. Dr. Kim, who I have had to see a few times when my doctor was unavailable was the worst. Every appointment with her was a complete waste of time, with no resolution or answers. She refuses to give a referral to a specialist even though she can't figure out a diagnosis. She wasted months of my time when I had an urgent circulatory matter (a blood clot) that actually required an emergent CT scan with IV contrast. I didn't know it at the time, when I went to see her that it was a blood clot. Only after going to a quick care and getting a referral to a vascular surgeon was I told what it was. I will never take an appointment with her again and if you have anything out of the ordinary going on, I recommend you see another doctor. Would rate this practice lower, but I really love Dr Kazimierczak!

Honestly the more often I am seen here the more I love it…read more I recently was suffering from a bronchial flu. Like a hideous combo of bronchitis and the flu. I had been in bed for two days and was due back at work but knew I couldn't make it thru an hour of it so I drove to the hospital. It's early afternoon on a Thursday and they had a 3 hour wait in the ER. Well I was absolutely too sick to sit in a waiting room for 3 hours- and that's just to get to step one. So I got back in my car and called Maine Med family practice and found out that they do have urgent care so I could be seen that day at a designated time just by a different doctor- but one with my records on hand. So much better . Seriously unless it's 3am and I'm in an accident I would ALWAYS prefer to just use my urgent care!! So today I had my physical. I received 3 vaccinations and was totally happy to realize the importance of having a regular doctor at a decent hospital. Going over the paperwork they gave me while there I realized that in the last few months they had amassed my entire medical history. I lived seeing shots I received in 1988. I don't have to remember that my Tetanus was due this year. They reminded me. Maybe it cuz I'm from a big city in California but insurance for me there always meant ER visits or clinic visits. Never this personalized care. They called me to set up the appt for my yearly physical. I didn't have to remember. Gotta love that. One less thing on the calendar to set reminders for.

My PCP recently prescribed Mounjaro as a 3-month supply. Instead of verifying what was clearly an…read moreirregular prescription (written as 1 "pen" with three refills), the pharmacy chose to "interpret" it on their own. The result? They filled it as a 1-month supply, but still charged me the full 3-month copay and shipped just one box. When I called to resolve the issue, Kristy R. (Mail Order Pharmacy Rep) flat-out told me it's "not their responsibility" to clarify questionable prescriptions with the provider--that it's entirely on the doctor. That's not just poor service, it's reckless. Pharmacies are supposed to be a safety checkpoint, not a guessing game. It got worse. When I asked her how she'd feel if she were in my position, her response was: "It doesn't matter how I would feel." That level of indifference says everything about the customer experience here. Between the lack of accountability, unwillingness to verify obvious issues, and dismissive attitude toward patients, this experience was beyond frustrating. If this is how they handle something as straightforward as a prescription, it raises serious concerns about their overall service and patient care.

Medicare Advantage plans are scams and could leave you with significant medical bills. Please buy a…read moremedigap plan G policy from any insurance company benefits are the same no matter what insurance company you choose. No networks, no prior authorization good all over the country and any medical provider who accepts Medicare will take care of your medical needs and no need for referrals Hope this helps anyone who becomes eligible for Medicare either through disability or age God bless Richard F Davis Windham maine

I have been going here for about two years and Dr. Alvarez is great! However, she is moving to…read moreMercy Primary Care South in the nearby future if you are looking for a female physician at Fore River Family Practice. Dr. Alvarez is very professional, nice, and really listens to your problems and concerns. I can't say for the other doctors there because I've only seen Dr. Alvarez. Kathy, one of many medical assistant at that practice, is so sweet and professional. The front desk staff as a whole are nice, but there's one receptionist that needs to work on her attitude. Every time I've checked in with her, she's just very snippy. Maybe she's having a bad day, but I've checked in with her more than five times so I'm not so sure. However, don't let that deter you because the care there is exceptional and they'll do whatever they can to facilitate your needs. If you are a Mercy patient, sign up with Follow My Health. All you have to do is ask the front desk receptionist to get you signed up. Once you do that, there's an app on your mobile device that is free to download and it's super convenient. I use it to schedule appointments, email my doctor, and update my health history.

From the owner: When you have a health problem, if it's not an emergency, your primary care provider is whom you…read morecall first. He/She is the one you trust and confide in; the one who knows you and your health concerns. And if he/she can't address the problem, Mercy has a wide range of specialists close at hand. Fore River Family Practice Providers: Nena Lundkvist DO, Sarah Alvarez MD, Ameliz Sponseller NP.

Dr. Gersten goes above and beyond for his patients. He is very thorough and thoughtful. I am so…read moreglad I found him and he was accepting new patients. The direct primary care is a great idea. I would highly recommend this practice

From the owner: Comprehensive primary care for the whole family for one low monthly fee. Dr. Oren is accepting new…read morepatients. Call for more information

Staff is always incredibly rude, especially the receptionists. Wait times are always long and I've…read moresat in the waiting room for a previously made appointment easily over 45 minutes multiple times.

had an appt with the counselor I showed up waited then was told I'm sorry she called out nobody…read morecalled me now I wont go back that means nobody there cares about my mental health when u need someone I wont go back it's wasted time issues gas wasted

It is really part of the primary care division of Mercy Hospital that used to be on the fifth floor…read moreof the hospital on State street. Dr. Katz and his staff have been with me for over ten years and they are excellent. Mention Dr. Katz as your primary care physician anywhere in the greater Portland area and you will hear "You're so lucky" and "I've heard he's excellent." He is well regarded in the medical community as an experienced, compassionate, and excellent doctor. To his patients, he is quite simply, the best. He truly cares about his patients, listens to them, and goes above and beyond to make sure that their health and well-being is his primary concern.