Seating charts need to be fixed, the pictures of the seats make it seem like you're reserving the…read moretop seats but you're actually reserving the bottom seats the picture is misleading, Seattle area has it the correct way. I know it was technically my fault but when I went to go tell the staff he was just rude about it instead of explaining it.HORRIBLE CUSTOMER SERVICE

We enjoy going to the Orion but tonight we went to see Wicked and the sound was just off somehow…read more We wanted big booming sound because the songs are so beautiful! However, at times I was leaning forward just to hear the music and dialogue. It was like it was mostly down front and the side speakers were barely working. We asked about it but we didn't get an answer. Bad surround sound...my husband said it was like listening to music through water.

Absolutely horrible service, had to pay for tickets twice because I dropped mine and they didn't…read more"remember my face", employees spied on me and my boyfriend and kicked us out once we starting kissing stating that this is neither the time or the place, so not recommend!!!

With the name "Majestic", I feel like it's fair to have slightly heightened expectations of a…read moretheater. We came in on an admittedly busy day and found a place that had very nice folks working there and few amenities outside of that. The main gripe I have about here is how they go about the purchasing process. We initially tried to buy tickets online and while it's an option, the convenience charge was $1.25 per ticket! Tickets to the show were $6-8 for the matinee' and $7-9.75 for late showings - fairly in line with what we'd expect, but it's a cash only spot. They've got a small ATM out front with a $3 handling fee for those who don't carry cash on a regular basis. The folks doing the tickets were very nice, but it's a gigantic bottleneck here as well as when you're actually entering the theater. The concessions are standard and the theaters are clean with good sound. Overall, a good movie experience. Straight up, they need to change how they're doing things here as far as the tickets go. I realize they're the only game in town and they don't want the 2-5% transaction fee to go to the credit card companies, but Ace of Base is not currently topping charts, Aladdin is no longer in theaters and Beanie babies are not your go to (1992 for those wondering!). Seriously, add $0.25 to the ticket to cover your cost and you're probably end up making more due to the percentage of people who still pay in cash so the Gov't can't track them. As stated, it's the only option around, but continuing to run your business like a cable company with the mindset that there will never be competition will quickly land you in the same place they are currently.

If you want a 1990s struggling theatre vibe, this is your place!…read more -No AC in the theaters, but in the lobby -No drink refills -Hallways smell like a locker room -Uncomfortable seats What keeps this place open???

That shit is so nasty I seen racoons in the bathroom and there was roaches in the popcorn and there…read morewas cum stains on the seats never going back there again and wouldn't recommend it to anyone

Ok guys, I don't know why all the harsh reviews. It's totally fine. It's cash only, no cards, which…read moreis a small hassle, but seriously there's an ATM in the lobby. The lobby floor may be littered with popcorn, but the seats are comfortable and clean. The theatre is smaller than an AMC, but if you're looking to watch a movie in Yakima it's probably going to be better than your living room. Chill

Screen 10 has Obvious Tear/Repair marks on the screen which was distracting when I saw the new…read moreSpiderman movie. Needs to be replaced ASAP

The staff are great! When you walk in the door you feel like old friends are welcoming you into…read moretheir living room! I have made suggestions to the manager over the years and they are always receptive to entertain my suggestions! For example they Just recently they began honouring tickets from the Angel Guild, which for us is great!

OMG, I went to see the Michael Jackson movie twice! Oh my god, every time I went to this theater,…read morethe staff were always super nice and friendly. The seats were comfortable, and the sound quality was amazing. My loved ones and I had a great time!

We love the Roslyn Theatre! It is so clean, cute, and family-owned. I love how easy it is to get…read moretickets though make sure you arrive early to get the seats that you want, especially if you would like a bigger party. They have popcorn (with seasonings) and candy. Definitely a must-do if you're in the area!

Roslyn Theatre is located right downtown Roslyn with easy walk to lots of treats:…read more Roslyn market, village pizza, tons of cute shops to pop into. The theatre is definitely a must go and something you have to experience. Yes a bit old, but charmingly charismatic!! You won't get any AMC experience here.. but we could all use a break from that ya? Will always recommend :) Pro tip: hours and titles are limited so check ahead!

Had less than a stellar visit. Daniel , the business manager reached out, heard me and made amends…read more Will still be my go to for theaters in the valley.

0-1 stars I'm sitting here in the theater Ads have been playing since the supposed showtime at 3:30…read morenow it's 3:52 Ads are still playing Let alone the Snacks One of my friends were given cheese powder instead of Cheese for there nachos, Let alone Food prices has been going up For a large soda it's 7.50$ Plus Tax Cheapest is a hotdog you can get for 3$ And no pumps only packets DO NOT DEFINITELY RECOMMEND

The people working where really rude. 0 customer service. We ask why didn't they turn on the AC…read more and the girl working the counter said and I quote "do you want to pay the $100,000 it cost maybe she had a bad attitude because it was extremely hot Or because she was working on a Sunday. I would not recommend going unless you like bad customer service and them yelling at your kids to keep quiet.

Kris was awesome! We had a covid outbreak this week and he let us reschedule my sons party without…read moreany hesitation. (Even though the website clearly states no refunds and he didn't have to!) I saw 2 other reviews that seem very inaccurate so I decided to write a review. We have had nothing but awesome and friendly service so far!!