I uploaded all my data in February. However, I made an error with one document. They did not…read morerecognize my mistake until late March. I corrected the error before April 15. However, because they were busy the filed for and extension. For their internal review relating this extension they charged me over $150. Many times when I emailed questions about their lack of response, i was charged. I spoke with Mr. Shaw about their invoice, and he was defensive with no suggestion of any changes.

Joel Shaw is a genius. His creativity, his expertise and equally as important, his kindness has…read morehelped inmeasurably with our personal and professional taxes. I am so grateful we have found him; he has a kind of "ethical creativity" in understanding the personal situaion, the laws and how to navigate the ever changing rules and regulations. Thank you Joel.

We were a start up business and used Liz and her team until our growth enabled us to bring the…read moreaccounting function in house. They were great to work with, professional, timely, accurate and a great resource. Highly recommend!

Liz did a fantastic job helping us with a bookkeeping needs. Very efficient and knowledgeable…read more Definitely will recommend and use them for future needs.

I am so glad I found Deb at Pro Books and made the decision to contact her! As a content…read morecreator/freelancer, it was very difficult for me to find someone who I can trust since it's a very niche background but she has went above and beyond for me. I have full confidence in her managing my books and I can go to her for questions anytime - truly a collaborative experience which I always prefer. If you're on the fence about who you can go to, trust me - Deb will absolutely take care of you!! This is also coming from someone who had a past negative experience with a service that provides "bookkeeping." She made me have trust again. :)

I was having a difficult time and in need of immediate help in order to avoid catastrophe!!! I…read morereached out to Deb, who was immediately available, and within no time the problem was solved! She was professional, understanding and most important -- knowledgeable! Highly recommend her in times of need (or just routine and daily business activities).

Very helpful with both bookkeeping and accounting/tax questions…read more I'll be using them for a long time moving forward!

Every small business owner I know has nerves about their tax strategy and tax planning. Before…read morePearson my taxes were always in the back of my mind. After Pearson I know how full confidence that I have the best people on the job. They handle my payroll, bookkeeping and tax preparation. I've even had issues with back tax adjustments (stuff I needed fixed from before I started with then) that they have handled expertly and quickly. Early on, i even double checked a lot of their advice with other CPAs to make sure I was getting the best and their guidance has been impeccable. Lorilyn is a tax expert and her team is top notch.

This place screwed me over and I will NEVER go to them again. I wanted a meeting to discuss my tax…read morereturn, and they only scheduled a WALK-IN appointment, WITH NO PRIVACY. People behind me were listening to our conversation and I felt like they wanted me to leave instead of thoroughly explaining why I was about to pay $20000 in federal taxes!!!! DON'T GO HERE!!!

I submitted our tax info a bit late this year and needed an extension. The gave me clear…read moreinstructions and received fed/Oregon returns within a month. Thanks

I became a customer because Advantis was the only one who believed in me and opened a car loan,…read morethen another. Every interaction with emploees of Rivermark has been outstanding. I cannot praise them enough about the lever of customer service, care for customers. If i could i would have given them a Micheleen star! Thank you Rivermark for being there for me! Rei was helping me today and took care of my needs, i left happy!

Rivermark is what I needed. A checking account without junk fees. The app works well, and I like…read morethat (unlike OnPoint) it supports Zelle. I wished I had switched to Rivermark much sooner.

The lady was extremely rude to my wife. She told my wife that she should have got on ohp instead of…read morenot having health insurance. Which turbo tax waived. She charged my wife 300 for a super basic tax form.

Betty did my taxes and she was very rude at first. I normally do my taxes on my own but I went in…read morebecause I had questions because this is my first year owning a home and having a child. She acted like I was stupid for not knowing what all the forms were and how exactly to file. She then refused to help me waive the penalty for not having health insurance a couple months out of the year when I was laid off and unemployed. When I had originally started filing non turbo tax they waived it. She then charged me close to $300 for the service just because I own a home. Which is a form that is super simple and basic to fill out. It took me 5 mins to enter on turbo tax. I should've walked out and left, I didn't realize at the time that was an option or else I would have. I asked the lady my options and she did not tell me I had the option not to file with them after entering every thing in.

I've worked with this company for about a decade and am continually impressed by their…read moreresponsiveness, customer service, and quality of work. I find their services very valuable and don't know what I'd do without them!

if I could give negative stars I would. They are incredibly rude, speak down to you and mess up…read moreyour taxes.

Best ever, always quick and accurate. Great friendly customer service…read more Saved us so many times.

HIGHLY DO NOT RECOMMEND THIS TAX & ACCOUNTING BUSINESS!!…read more Listen to the bad reviews because they are 100% correct! I saw these reviews when I found out we would be working with this company after a referral from my husband's friend. I was trying to give this business the benefit of the doubt without actually basing off reviews. This is the truth. We got our taxes done by Russell Purkey - who is the son of Michael Purkey (A father and son duo). After having everything put together to prep for this tax return - to make it easy for the accountant; Russell didn't take the packet that I had prepped which I thought was very odd. Usually, accountants take everything so when they need to retrieve information, it is all there! Instead, he took down notes but not EVERYTHING! After receiving our tax return just yesterday, we were both shocked from what was received by things not added on correctly or tax EIN weren't input as they should be. Also, we ended up owning $15k. WOW! Not to mentioned, my husband was under the impression that the cost would be much cheaper but Russell was charging high. PLEASE, get everything in writing when doing business with this company. I see red flags everywhere!! I had to call a few CPAs today and they all say that they get all of client's info regarding taxes and now we are having to get a second opinion because this didn't seat well with me at all. Also, I called the Purkey & Laughlin Tax & Accounting this morning; which Russell doesn't have an extension number or name to direct my voicemail to. So, in return I left the voicemail to Michael. My concerns were valid and obviously of urgency; which I waited 4 hours before having to call back again and ended up speaking with Michael on the phone because Russell was apparently busy and hard to reach. Apparently, they can't do anything about it to fix this. It was obvious that Michael was trying to protect his son Russell and not hold him accountable and make an excuse saying bad communication between my husband and Russell. This company is unprofessional and not to my standard of how it should be. Please do your research and find a reputable CPA that will get the job done right!!

Cindy has been such an asset in helping me set up my books for my small business, and has met with…read moreme multiple times to answer questions or explain the things I am having trouble with. Her guidance has been invaluable!

Recently I started a second business and found myself in need of some accounting process and…read moreprocedure. Cindy at Strictly Accounting set up my books and provided training on how to use it. I must say, I wish I had started my first business this way. It took several years of frustration to figure out all that I needed. The core of my business is not accounting, Cindy has my back and it is great to know that she and her staff can provide me with the guidance I need as I move forward with new adventures.