Unlike others, we've had a terrific experience with Homes by Dickerson. Miles and Simon (PMs),…read moreRachel (Design) and Shireen (sales) were wonderful to work with. Our punch list was completely taken care of to the point of going over and above our expectations. Our house is beautiful, and we are very pleased. Having a custom home builder that worked with our design changes and incorporating them perfectly (unlike other builders) is exactly what we needed. Overall, 5+ in all areas!

We purchased our home from Homes by Dickerson in 2020, and have since experienced serious…read moreHVAC-related issues that led to confirmed mold contamination, significant property damage, and health impacts to our child. We have had repeated coil failures, dangerously high indoor humidity (often above 70%), and eventually had to replace the entire HVAC system this month. After the replacement, humidity levels immediately dropped into the normal range, confirming that the original system was faulty. A professional mold inspection in July 2025 revealed Condition 3 (active mold growth) inside the ductwork, with multiple toxic mold species detected. We've also dealt with ceiling water damage, the failure of two refrigerators (likely from moisture), and most concerning -- our 2-year-old son has suffered repeated respiratory infections, requiring nebulizer treatments, steroids, and emergency medical visits. In July 2025, a company rep (Dale Pearce) entered our property without permission, failed to identify himself, and claimed the system had been installed correctly -- despite Ring footage showing it was already dismantled. He offered no documentation to support his claims and didn't inform us of the visit until nearly a week later. He spent exactly 5 minutes on our property and made no attempts to contact us for permission to be there. We've reached out repeatedly since June 25, but have received only two vague responses that ignored our health concerns, the mold photos, and our request for compensation. So far, Homes by Dickerson has refused to take accountability. We've since filed formal complaints with: - The NC General Contractor Licensing Board - The NC HVAC Licensing Board - The NC Attorney General's Office - The Better Business Bureau We're also aware of other homeowners in our neighborhood reporting similar HVAC and mold issues, and are now exploring legal action. **Buyers, beware. A premium builder name doesn't guarantee safety, service, or accountability.**

Jim U. Living in Forest Springs Townhomes. We moved in 13…read moreyears ago. I just had to contact them for an issue with the building settling. We live in an end unit which likely leaves it more prone to settling but this is ridiculous. The common wall between the kitchen and pantry has a huge crack to the extent the pantry door will not even close. Front door has been very difficult to close for close to a year now, obviously another settling issue. There is also a crack on an adjacent wall where a window is installed. In addition we have cracks down the driveway and a fairly wide crack all the way down the middle of the garage floor. I have seen many owners comment on the HVAC system which we had to have repaired numerous times, eventually having to replace it entirely a couple of years ago. Virtually every neighbor we know within a stones throw have all had to replace their system as well. I will report back on the settling issue.

Worst builder ever. Cracked walls, cracked crown molding, no base primer paint on walls just one…read morecoat, painted horribly. No hot water the first two weeks we moved in, defective dishwasher releasing water all over the new hardwoods, crack hearth on fireplace. Terrible lot, it was not prepped properly, dead sod, drainage issues in the backyard, eroding berm in the back. Worst craftsmanship we have ever seen. Also their workers remove blue tape instead of addressing areas thinking no one would notice. Nothing is leveled, almost like the home was built by a blind 10 year old with no experience. Our project manager was useless they had to bring in another one to finish the job. Home not ready for the closing that THEY scheduled, we postponed until it was ready, it still wasn't ready for the second closing. We were forced to close out of necessity since we were suppose to be out of our other home with the promise that items would be addressed after closing for 1-2 days after....we had men in an out for 3 weeks straight ...ruined our thanksgiving and Christmas. We have built numerous homes from scratch with different builders through the years and this has been the worst experience of our lives. We have never felt this much buyers remorse. Too many situations to list. DO NOT, I REPEAT, DO NOT BUY OR BUILD WITH THIS BUILDER.

Things started out rough. Wesley got things on track. I am pleased with our new home.read more

We purchased this house in 2020 as new construction. We've had issues with moisture since day 1…read more We've had over a hundred emails with their warranty department over moisture related issues, including paint, drywall, grade, slab-foundation, flooring, stormwater drainage, and the like. Mattamy has already replaced the floor once for cupping. The exact same issue with the same exact cause is occuring and Mattamy will not address the issue. I hired a home inspector and they verified the issue. I have a 72 page report in a 6 year old house, which isn't right. We need the flooring and grading issues addressed.

Saxon has been a great help to me whenever I have a question. She makes me feel like I'm at home…read morehere. She's very easy to talk to and cares about my experience at the residence. I never feel rushed when I am getting assistance from her. Thank you, Saxon, for the wonderful customer service!

Everything about the process was amazing. Joe was fantastic. Rachel was awesome and it was just a…read morevery smooth transition getting into a new apartment. People make a business and I've had nothing but good experiences with every single person I've encountered. The property is unbelievable and a very enjoyable place to live.

Great work! He came out today and gave a quote as well as fixed our fence gate that had fell…read more Replaced one post and two panels and removed/hauled away our old fence. Quality work and a very kind person.

Listen - like everyone else out there I am sooooo tired of mediocrity and poor workmanship. SOOOOO…read moretired of it. Well, the skies have cleared and Chris Thompson has set a new standard for expectations. FINALLY I have found someone who is a perfectionist, is a troubleshooter, is determined, never cuts corners, is clean, arrives on time and works into the night with a head light, if need be! If you want to latch on to someone who is so good you will be using him until you move, call Chris. I'm serious. I cannot abide most contractors out there. I have done a lot of work myself so I can see when they are ripping me off, doing a poor job or lying to me. It is rampant. If you want to avoid all those things, you must call Chris. So stop looking and give him a buzz. I absolutely guarantee you will fall over with gratitude when you see what he delivers. CALL HIM!

I had a great experience buying a TriPointe home. It was one stop shopping from sales, to mortgage…read moreand homeowner's insurance. I think my townhouse is quality bulit compared to some of the other builders I checked out. Price is good. I've had one service call and it was nothing serious. You expect small things on a new build. Kudos to Jack, Mariclaire, Kaitlyn, John and Timothy.

They are currently building the development next to our home. They have a "new" monitoring system…read morefor theft. It goes off at all hours of the evening and well past midnight, most often with no one around. It wakes my daughter during the night. I have called non emergency police and given the site mangers info. David Alligood is little help. He is patronizing and condescending when he speaks with you and has a crappy tone when speaking with you. He tells you there is a process in getting it moved and fixed. It's been 4 weeks and no changes. Now the alarm is like the boy who cried wolf. No one pays attention and sometimes they just laugh. They clearly don't care about people in the community. It's unfortunate.

Brand new community in desirable Apex location....2-3 story homes & luxury ranch homes built by…read moreLennar. Beautiful clubhouse with 2 saltwater pools (1 adult only pool!) fitness center, entertaining areas & covered porches!

APPROVAL OF TRASH BINS IN PLAIN SITE OF YOUR HOMES MAIN WINDOWS…read more BUYER BEWARE: A critical factor to consider is how the community is managed by the HOA, which is overseen by Charleston Management Corp. They are very strict about keeping trash bins visible. When a neighbor sought approval for a fence to conceal the bins, the HOA surprisingly approved a fence towards the front side portion of home instead of towards the rear. As a result, I returned home to find trash bins directly in front of my main windows (see an attached photo). I contacted the HOA, and their response was unsatisfactory for any homeowner who might have been aware of this issue prior to purchasing. ---------- HOA's RESPONSE --------- The trash screen was approved by the ARC committee. I know this is not what you want to hear. I am so sorry. I reached out to the owner and asked her if she would be willing to move it to the back of the unit; I also explained how you could see if from your window. She said that she is not going to move it due to it being approved. My sincerest apologies, my assistant just made me aware of it. Thank you ! ----------------------------------------- Seriously? This was clearly a mistake on their part, and they seem unwilling to correct it.

During the building process of our new home, the construction manager & sales representative were…read morevery professional and responded to all of our questions and concerns in a timely manner. Once we moved into our home in July. 2022, architectural issues quickly arised from poor constructional work. We have had numerous issues from a baseboard being stapled through a water pipe, causing a huge leak in our dining room leading to damaged walls and flooring, to having an 8 foot long Crack in our foundation that we have been dealing with since winter. Reaching out to DRB regarding these issues has not been an easy task, given the fact that we keep getting a new point of contact we need to reach, getting the run around, or blatantly being ignored. Our dining room has been in the 'process' of getting fixed since August 2022 & has still YET to be finished almost 2 years later because we are no longer getting responses from Dan Ryan. Not only I am extremely disappointed in the poor craftsman ship, but ever more disappointed in how Dan Ryan has been handling the situation..or lack of. As for the 8 foot Crack in our foundation that has damaged our drywall, baseboards, and carpet, now causing mold in our home due to the winter snow & all the rain is presumably not covered in our warranty because according to Dan Ryan it is not considered a ' major structural defect'. We are extremely disheartened to experience this considering we thought this would be our forever home. We are at a loss on what to do & figured the next steps would be to get a lawyer involved. I would highly reconsider this builder for your future home.