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    Merle Norman Cosmetic Studio

    5.0 (2 reviews)

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    7 years ago

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    8 years ago

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    Ulta Beauty

    Ulta Beauty

    2.7(38 reviews)
    2.7 mi
    $$

    Took my braids out and did not feel like doing it so I booked a next day appointment to get a deep…read moreconditioning treatment, clarifying treatment, hair cut and blowout by Karen. She did an awesome job. She's very friendly and professional, gave great recommendations for what would work for my coils and my hair looks great! I highly recommend her.

    Today 6/12, I went into the store to purchase two color correctors, eye liner, and some Lancôme…read moreproducts I had run out of. I couldn't match up my concealer and waited my turn to ask for assistance. I also had questions about a couple of other products. Once the two customer service people were finished with the customers they were assisting they walked the opposite direction from me. I came back around the corner and one of the ladies was putting on make up ignoring me and the young man walked away again. I had been in the store already 30 minutes and was never asked once if I needed anything. I absolutely love Ulta and have patronized many of your stores in Indiana, Tennessee and Mississippi and was always promply greeted. I've had multiple salon services and for birthdays and holidays I would always ask for gift cards from the store because I loved how helpful everyone was. I had stopped going to Sephora for over 11 years because I loved the customer service Ulta had. Unfortunately, today will be the last time I visit this location. I will return to the one in Peachtree City to give Ulta one last chance. Because I didn't have time to drive there today, I went next door to Sephora to make my purchases, where I was greeted when I walked into the cosmetics section in Kohl's. I'm not asking for anything for my inconvenience, I just ask that your other patrons are not treated like this.

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    Merle Norman Cosmetic Studio - cosmetics - Updated June 2026

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