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    Merle Norman Cosmetics Studio

    5.0 (1 review)
    Closed 10:00 am - 4:30 pm
    Updated a few days ago

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    5 years ago

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    SEPHORA

    SEPHORA

    3.0
    (70 reviews)
    1.0 mi
    $$

    I went in there for the 2nd time and all the amazing ladies that helped me were so amazing, sadly I…read moreonly asked for Dalyla's name, but even after asking many questions they all came over helped me and even hyped me up as I wasn't feeling that confident with a makeup product I was wearing and they helped me and walked me through every question l had, and walked me through the steps, and I loved it, everyone was patient and always smiling. I will definitely be coming back!! :)

    I often use Sephora for certain brand access. This particular Sephora has trouble hiring helpful…read morestaff. Consistently when I visit, staff simply do not want to help. When staff act this way consistently usually the root cause is leadership. Additionally, when you need to test product the lighting in the store is very poor making it challenging to see how the product looks on you. Couple that with many staff not motivated to help and you create a situation where customers either are not set up to purchase or end up purchasing poorly matched, causing a need for returns. Thus adding to the cycle of employee grievance. After my most recent similar experience I went immediately across town to Ulta, got friendly help, and a purchase that I needed. While I want to rate three stars because at least of the certain products I can only get at Sephora, I have easy access to. I feel inclined to rate lower for poor staff behavior, unwilling to help, poor lighting, and their wierd policy they won't match foundation without giving them your phone number. That violates data privacy to withhold services in exchange for private information.

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    SEPHORA
    SEPHORA
    SEPHORA

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    Ulta Beauty

    Ulta Beauty

    3.2
    (22 reviews)
    2.1 mi

    This location is tiny. It explains why when I look online to do a bopis they never have anything in…read morestock. I finally went in to have a root touchup and tape ins moved up. I had an appt and still waited 30 mins for my stylist. It was my first time there because I go to another Ulta stylist in another state, but my hair had grown out too much. I had a stylist assigned with the initials MM, I won't put her full name out there, because she did me WRONG! She yanked the hell out of my hair. I kept telling her it hurt, and she'd spray more alcohol in it without letting it soak, and yanked it some more. I told her before she started that my scalp is super sensitive and 45 minutes for a root touch up is way too long to sit to process. No acknowledgement. Then, she left my color in for almost an hour while she washed, dried and styled some other employee's hair. When she blowed out my hair she put in volume mousse with alcohol in it before taping my extensions back in. Once my hair was dried I told her where the placement normally is and not to be too high, especially since I wear glasses sometimes. She did Her, not what I asked, and went at it. My extensions were literally sitting on the top right and left sides of my head between the crown and my temple. Ugh. It was impossible to hide them if a hair fell out of place. When I got back to my regular stylist she was like that lady in Texas did you duurrttyy, the placement was soooo bad. She couldn't stop laughing. I had paid $200 and had them removed 10 days later. PS. One had already fallen out on day 3 when I washed my hair. DO NOT GO TO THIS SALON!!! Maybe extensions aren't her thing and she only had the in house 1 week training and follow up. I could've placed them just as poorly myself without having to had spent money moving up four sandwiches. It wasn't an intense install. My hair is cut to my shoulders. Just needed to put few pieces in because I don't bleach my hair for highlights. Never again. Drive to the Ulta in Frisco near Stonebriar. Their extension girl there yanks your hair out too, but at least she knows what she's doing.

    I went in for a brow, lip, & chin wax. Plus a brow tint. I was being helped by Sally. I have NEVER…read morehad a problem here & I am not one to leave bad reviews, but do not book with her. My eyebrows are like 3 different shades. Very patchy. I had long chin hairs she didn't get. Still had hair around my mouth. It was awful and I will never go to her again. I will try a different Ulta next time. I was leaving on vacation 3 days later & was extremely disappointed. When I checked out, I let them know and the girl was like awe sorry, as she was charging my card.

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    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    Buff City Soap

    Buff City Soap

    3.9
    (11 reviews)
    2.1 mi

    Overall Impression: Recommend, but read the ingredients in each product to determine if they are…read moreright for you. I've been looking for ways to incorporate cleaner ingredients in my every day products. Buff City Soap is a national brand that is similar to Lush, but a little more reasonable price-wise, but there are less options. The bar soap sample I received smelled amazing left my hands a bit dry. I did end up buying a few bath bombs as gifts. Some bath bombs contain titanium dioxide (and although not proven to cause serious health risks, I try to avoid those) like the ones in Lush, but there are others that do not contain any which is nice! I tried a lavender scented body butter, and it smelled amazing, and left my skin nicely moisturized. It does tend to get a little greasy, so I usually just use this at night after a shower/before bed. The staff here are kind, and willing to help you choose the right product for you!

    Great soap shop! The staff is very knowledgeable and helpful…read morewith all their products. They make all their soap in house, and use really great ingredients. I got the love potion soap bar, and it smells incredible and is moisturizing as well. I love it! They have bar soaps, soaps in bottles, face wash bars, bath bombs, and even stuff for beards and shaving. They gave us a free sample of their laundry soap that is detergent free, and it smells incredible! I can't wait till they open back up and I can go get some! If you like Lush or The Body Shop, I highly recommend checking this place out.

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    Buff City Soap
    Buff City Soap
    Buff City Soap

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    Todd A Pollock, MD FACS

    Todd A Pollock, MD FACS

    5.0
    (2 reviews)
    0.5 mi

    I had been talking with Dr. Pollock for almost a year about doing some face work. It's a process of…read moreplanning that I didn't take lightly (obviously). I finally got to the point where I was ready to set a date for the surgery. I had a face lift and a chin implant and I could not be more pleased with the results. Dr. Pollock is such a professional and his staff is amazing! Once you set a date, they put everything in place for you. They made the payment process and instructions very easy for me. The day of the surgery, Dr. Pollock met me at the surgery center to go over the final game plan. It was a smooth process once I got there and all went very well. This is a major surgery, so recovering takes time and work. It takes a lot of time for the swelling to go down and the feeling to return to my face and cheeks. The "after" part of the picture that I've included is a month after the surgery and I couldn't be happier. Thank you to Dr. Pollock and your staff, you guys are wonderful!

    Amazing is the word that comes to mind. Dr. Todd Pollock and his staff are top-notch and so…read morewonderful!! Dr. Pollock is a perfectionist and takes his time- the outcome was beyond my expectations. Of course there is always some downtime and questions after surgery and they responded immediately with any questions/concerns. I am beyond happy and will refer anyone looking to have cosmetic surgery! Hands down the best in Dallas!! AMAZING!!

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    Todd A Pollock, MD FACS
    Allen Location
    Allen Location
    This is my chin 6 days after the surgery. The bruising went away pretty quickly. The scar is still healing and will take a while, I'm sure.

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    This is my chin 6 days after the surgery. The bruising went away pretty quickly. The scar is still healing and will take a while, I'm sure.

    Merle Norman Cosmetics Studio - cosmetics - Updated July 2026

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