Brandon was amazingly professional and helpful to my niecw and myself while assisting us in sorting…read moreout a cross country move. Thank you very much!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 7201 Taft St is no exception. Our Merrillville storage facility offers a large selection of unit sizes with convenient options like climate control. Located near W Taft St and W 73rd Ave, we're trusted by neighbors in Ross, New Elliott, Green Acres, Schererville, Crown Point, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

I purchased a unit from this facility back in 2010. Each month I call in to pay my fee, and…read moreusually, the automated person comes on the phone, and I pay my bill. Sometimes, a person answers, and I just ask for the automated system. This particularly day Eric answered the phone. I was going to ask to be transferred to Megan, the automated system, but he was so lively, and genuinely nice, and happy, I decided to just allow him to do my bill. I really appreciated his positive energy!! It is rare these days!! His energy is unique and appreciated!! Thanks for the exceptional customer service!!!

I came into the facility with high anxiety about renting a storage unit space after seeing a very…read moreunkept not clean unit at another storage facility. Stacy was so supportive, nice and pleasant. She showed me a storage unit that was very clean and nicely kept. She took her time to explainprocess of renting a storage unit and gave me multiple options to allow me to choose the best option for me. After talking with Stacy I rented a storage unit the same day and feel very confident that I chose the right place to store my belongings. We even got a chance to talk about why I was needing a storage unit and she told me she was proud of me for the decision I made. THANK YOU STACY AND SO PROUD OF YOU!

We have been using A-Z Storage for many years. Office staff are always very pleasant and helpful…read more Never any problems, we feel safe and comfortable storing our items there.

From the owner: A to Z Storage Center LLC offers top-notch self-storage solutions in Crown Point, Indiana. Enjoy 30…read moreDays Free on All Sizes for new customers, with 24/7 Access and Camera Surveillance. No Security Deposits are required! We provide various unit sizes, raised concrete floors, and high-security locks. Contact us for current Move-In Specials and experience excellent service for all your storage needs.

Great customer service and clean vehicles. I rent from this location regularly and they're always…read morekind and professional.

Went to this place this morning and was greeted by an employee who was too busy on the computer and…read morehis phone to help us. All he said to me was "someone with help you soon," and displayed a bad attitude. I will not go back to this place and will take my business to another U Haul place.

I worked with StorSafe for over five years, dating back to when the company was still called U Stor…read moreIt. Back then, everything was run professionally, invoices were paid on time, and communication was never an issue. Ever since StorSafe took over, especially dealing with Paul, Darin, and the accounting department, it has been an absolute nightmare. Last year was by far the worst. We ended the season with more than **$12,000 in past-due invoices**. Despite months of phone calls, text messages, and emails, getting a response was nearly impossible. Every once in a while, they would randomly send a check for a lawn care invoice, but they would intentionally leave out the late fees that were clearly owed. The irony is that if you're a customer renting from StorSafe, they won't return your belongings until you pay every late fee they charge. Yet when they owe someone money, they seem to think those same late fees don't apply to them. After more than **10 months**, **100+ phone calls**, and **500+ emails**, I finally received most of the money I was owed--but they still refused to pay the accumulated late fees. Even now, I still have an outstanding invoice of about **$1,500**, and who knows how long it will take before that gets paid. In my experience, StorSafe has shown a complete lack of professionalism, accountability, and respect for the businesses they hire. If this is how they treat their vendors, I can't recommend doing business with them in any capacity. This has been, without question, the worst company I've ever had to work with.

Quoted me a price and 2 months later raised the monthly fee by 50%…read more I moved out a month later with written notice and email receipt. Then a month later, they kept texting, calling and emailing me saying that I was late on the rent and was going to be charged late fees. I talked to customer service who said they would "look into it". I said the unit is empty and they said "we'll see". Then I keep getting texts telling me I'm still late on rent. Apparently they have no internal system or communication to deal with a move out. They have plenty of automation to take your money and raise the rent though. I will stick with a reputable company like Public Storage from now on.

I have been a tenant at this site for many years. Neil, is a treasure and he has always been…read morefriendly, professional and helpful. He has made this experience easy and stress free.

I've been with Public Storage for 8 and a half years, and I can honestly say their customer service…read morehas been consistently excellent. More specifically, Neal is always professional, friendly, and willing to go the extra mile to make sure everything runs smoothly. Over the years, he's made the storage process simple and stress-free, whether it was answering questions, helping with unit access, or just being welcoming whenever I stopped by. Staying with them this long speaks for itself -- I trust them with my belongings and appreciate the peace of mind they provide. Highly recommend the Public Storage in Merrillville to anyone looking for reliable service and great people! You are appreciated Neal! Thank you so so much from Doris.

absolutely the worst u-haul ever. They are severely understaffed. The truck they reserved us was…read morecompletely buried in the back of the lot. When you go to the office for help, they act like you're speaking a foreign language. Many customers came and went while we waited for help. It took us an hour to leave with the truck. Please, do yourself a favor and go elsewhere.

This location is full on nothing but CROOKS! AVOID AT ALL COSTS! They quoted one price over the…read morephone but another when I went to pick up the truck. I only used the truck for about 4 hours, but they charged and claimed that I kept the truck for TWO DAYS! I was then told that they sent the issue to collections, and we weren't even doing business with them for no more than a couple of hours! A family member of mine had their belongings stolen and sold for pennies on the dollar and only informed about it AFTER it was sold! I will make sure to report this farce of a business to the BBB as they are robbing people of their hard-earned money!