This is the only place which has ever left my arm bruised after taking blood. Will never use this…read morelocation again

I made an appt online very easily. Arrived five minutes early, checked in at the kiosk, and my name…read morewas called one minute past my appt time. The man who drew my blood was professional and friendly. Fastest I've ever had my blood drawn; painless, too.

Thier appointment system is worthless. You make an appointment ans still have to wait around 20 min…read morein a fully empty location after your schedule time.

Had an appointment forbloodwork. Was taken on time. The phlebotomist was very friendly. Did an…read moreexcellent job on the blood draw. Didn't feel a thing. Very upbeat & friendly

I made my appointment online with labcorp and received a confirmation email with date and time. I…read moreshowed up and office hours taped to front door show they are not in on that day. what a waste of time. I do not recommend scheduling online. maybe if you call in person might be different story but this is beyond frustrating as I have to start from square on e to get an appointment again.

The man who checked me in and performed the lab work was very friendly. Made me feel comfortableread more

Pleasant and professional. I wasn't rushed. Everything was explained , even how the dye would make…read moreyou feel ! haha Will recommend to others in need.

Unprofessional in every aspect but very quick to take your money for services they did not provide…read more The office staff was more concerned with their lunch order rather than the patients in the waiting room.

The front line technicians are OK. They could be friendlier but they're not rude, although the…read moresign-in process is an impersonal touch screen with a long wait and no people around to ask questions. Their billing is overly aggressive and you never know what anything is going to cost until after the work is done. You could wallpaper your house with the multiple bills they send, and the phone calls start pretty much one second after the due date. I put their bills at the bottom of the pile and wait until the last possible second to pay after about the 3rd voice message, just as an act of defiance because they are so annoying. Eventually, you do have to pay because they've turned their poor phlebotomists into bill collectors; who can't draw your blood until your $30.00 past due is current, even though they probably overcharged to begin with and already got $150.00 from your insurance company.Just another greedy company that is typical of everything that is wrong with our broken health care system.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

First of all Quest is questionable to begin with. Their methods and training is so poor compared…read moreto others. The technician at Andover's location is terrible. I've been twice and she has left my lower arm completely bruised and swollen. This is because of the way she inserts the needle, it breaks the vein from underneath and causes bruising everywhere. I usually go to UCLA, and now, when in MA, I will go to The Laboratory in N Andover. The tech there used the same butterfly needle as Quest and I had zero marks on my arm.

The service was quick and painless. The technician was personable and professional. I was in and…read moreout in under ten minutes. I preregistered the night before on the Quest Diagnostics website, which made check-in at the kiosk in the office lobby an extremely simple process. The two people at the check-in kiosk before me had to navigate through the screens, and it did not appear too difficult for someone mildly computer savvy. The person behind the counter will help you with it, if you have trouble, according to a note next to the kiosk. Here's how to find the office: It is located in an older office park with two buildings separated by a wooded area that completely blocks the view of the other building, so you may have to do some driving around to locate Quest. (1) Find the building with "Andover Surgery Center" on the front of it (the sign is partially obscured by a tree). (2) Quest Diagnostics is in unit 138, which is located to the left of the Andover Surgery Center sign. The number "138" is posted on the door, but there is no Quest sign. (3) Go through this exterior door and turn left. (4) Go through the hallway door and there are signs for the Elevator on your right. (5) Take the Elevator to the second floor. (6) Exit the Elevator, and "Quest Diagnostics" is across the lobby on the left. Their name is on the door.

Alex operates this business with skill and top quality results while at the same time adhering to…read morethe highest stands of honesty, transparency and integrity. I will never go to a dealership again. It's not that his prices are necessarily lower, it's that he does the work that is needed and does not find additional add-ons that do not need fixing. I find that my BMW dealership was only interested in making unnecessary repairs and then using old parts to perform them. Others with whom I've spoken agree. If you want honesty and reliability and confidence in the work to be done, this is the place to go.

Alex is a true professional - kept me posted during a series of maintenance repairs on my 2014…read moreMercedes e350. Timely turnaround and fair prices. Took extra time to walk me through repairs with pictures to make sure I was comfortable with all proposed work. If you have a European car in the Andover area, this guy to go to.

I had a last-minute appointment and walked in at 3:30 PM. My employer sent me the receipt. In the…read moreoffice, there's nobody at the window just a touchscreen to check in. I didn't understand how to scan my barcode because there was no option for it. So I just manually entered my name, about 25 minutes a rude employee came out. She spoke broken English to me, gave me attitude, and told me that I was not able to do a drugscreening test after 4 PM when I've been waiting before that. I told her that I had an appointment. She refused to see the information on my phone and just told me "I saw that you put your name down for a last-minute walk-in so in that case we are not taking you in; you can come back tomorrow." She handed me a card to schedule an appointment. I just dropped the card on the floor but honestly, I should've just ripped it in half because that's how pissed she got me. They should honestly put somebody else in charge to open the door. I don't know what goes through her mind but all I have to say to her is CUIDA TU TRABAJO VIEJA.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.