Let me begin by stating that I was referred to this company and its owner, Jay, by a good friend…read more They had no idea that the person they knew was such a poor businessperson. After my friend's recommendation, I called Blue Fox Roofing to inquire about an estimate for a complete roof replacement. During our initial conversation, I informed him that the company that was already working on other projects on my property was fully expected to handle the roofing as well. When I called, he assured me that he could do a better job and even offered to include some extras if I chose his company. I mentioned the other company and that my insurance would cover the new roof. I provided him with the insurance company's price for all roofing-related work. He was fine with this and expressed his willingness to complete the job immediately. Since he was a professional roofer, he assured me that the job would be done correctly. I provided him with all the details that the insurance company had given me, and he reiterated that he was the right person for the job. However, during our conversation with Jay, my wife signed a contract with the other company without knowing that I was seeking this alternative bid. Consequently, I found myself under contract with the other company. Jay informed me that I had three days to cancel that contract, and if I did, he could start the job immediately. After having several conversations with my wife, I decided to cancel the first contract. The next morning, I called Jay and left a message stating that the previous contract had been canceled and that we were ready to proceed with his company. I asked him to let me know what steps we needed to take to set the job start date. I did not hear from Jay for over six hours when I called him again and explained that I was ready to move forward with his company. To my surprise, he responded that there was no reason to return my first call because the job did not pay enough for him to be interested in it. He even suggested that if I could convince the insurance company to increase its payment, he would call me back. I was shocked and felt betrayed. Now, without a roofer, I had burned the first bridge and foolishly believed in his lies and deceitfulness. Today, I am without a roof or roofer, but I am determined to find a solution. However, I will never work with companies like Blue Fox Roofing, NC. I wanted to warn others about the potential pitfalls they may encounter when dealing with this company.

Blue fox completed the roofing installation on my home. It was about a 6000 ft.² roof. They were on…read moretime, used excellent materials cleaned up perfectly. They were by far the most professional group that I interviewed prior to making my selection. I'm so happy I went with them.

Called to get an estimate. They sent a guy out who was very friendly to take a look, and he said…read morehe'd follow up with us that later that day with the quote. Things went downhill fast from there. We spent 3 weeks trying to get in touch with them just to get the estimate. After nearly a dozen phone calls with their extremely unhelpful and useless receptionist, Laura, who appears to hate her job and never followed up as promised, they finally sent an estimate. Of course the estimate was more than $2000 more than what the guy told us in person it would be when he came out. If they are this bad before they've even taken money for services, I can only imagine how bad the actual service must be.

After getting blown off by another roofing company 2 times, I looked to YELP to get someone out to…read morelook at a failing soffit/fascia area next to my gutters. I called and Alex picked up immediately. Very polite on the phone and booked an appointment with him in two days. Alex arrived early, did a walk around the entire house, told me there were 2 additional areas that needed repair, he walked me outside and showed me the areas. I was sort of sick about additional areas that needed to be replaced but frankly I could see it and of course I didn't want rain water entering the house so I appreciated his keen eye on my issues. I also had a xeriscape rain barrel that I wanted hooked up to a downspout. This was done Tuesday (excellent job and added height to it to allow for better flow, innovative!) and today Thursday the main work was done and in a tidy manner and it looks great. Alex went up on the roof the first visit and took numerous pictures, diagnosed nails and missing shingles. This was awesome to show my husband all the pictures (roof is about 30 feet high and peaked so we cannot access). I highly recommend Alex and Charlotte Pro Roofing and the employees he had at my home working here (he supervised the entire job). Very professional, tidy, respectful of my questions. I even had had cobwebs that were unreachable that Alex removed for me. Now it doesn't look like a haunted house. A+++++++++++

Started getting estimates to replace our 25+ year old roof and our insurance agent suggested…read moreSouthern Star so we gave them a call. The estimate was scheduled promptly and the estimator Rhett was friendly and professional. Their estimate was in the middle of the 3 we received, but $2,000 higher than the roofing company we hired to install our new roof. When I texted Rhett to tell him we had gone with a roofing company whose estimate was more budget friendly for us, within moments I received a hard sell text telling me how the brand of shingles they used were far superior to any other brand of shingles out there and that I needed to consider that in making my decision. Believe me since this was the first new roof on my house in 25+ years I did my research on shingle brands and didn't choose a roofing company using some bargain basement brand of shingles! That $2,000 we saved is now more money that we are able to spend on other needed house projects.

Customer satisfaction is of no importance to this company. A job we were told would take a day and…read morea half is still not complete months later. We had the superintendent come out to address the poor workmanship, which I'm sure is related to the beer bottle caps I had to pick up out of the back yard, and he agreed that there needed to be repairs. He fixed half of them and then left. When I reached out again for follow up I received the text below, which may be the worst customer service I've ever received. The invoice has been paid in full and it looks like we are going to have to hire another company to come out and fix it. The company was never told that we were satisfied as they stated in the text.

From estimate to clean up, great experience with Charlotte's Best Roofing and Gutters. Their…read moreestimate was reasonable, work was completed quickly and cleanly. The finished product looks fantastic. We would use them again in the future for sure.

We experienced an over-flow of water from where our gutters and roof angles coverged causing a…read moreleak into the dry wall in our living room. Charlotte's Best Roofing and Gutters replaced the maze of gutters with larger gutters and splash guards, replaced the sofits, and fixed the problem. The did an excellent job.

Brad Altman is very knowledgeable about roofing. He was the only roofer who pointed out that my…read moremansard roof needed additional sealant on the shingles. He made numerous trips to inspect the work and stayed on top of things during the entire process. He came back at the end of the project to inspect the cleanup and personally checked for any nails around the perimeter. He provided a quality job at a reasonable price in March of this year.

Took several bids on roofing 10 years back his was not the lowest but was almost half the heavy…read moreadvertised NAME brands. Brad unlike the other lower priced options had answers about insurance and A+ BBB ratings well as being a local business for 2 decades so why not try? Turned out to be great choice. When my insurance tried to claim damage was not hail he went to bat for us contacting them and pointing out where. Crew looked a little rough around the edges but they were friendly and polite doing a full tear down replacing plywood and all in short order and cleaned up thoroughly spending a lot of time searching for nails missing very few. So now that my gutters need work he will be my first call. Will update after...

From start to finish not "one of" but THE BEST HOME REPAIR EXPERIENCE EVER!!…read moreAnn is VERY nice and easy to talk with. Friendly and thorough she made us feel comfortable throughout the whole time. Chris, the roofing foreman was FANTASTIC. Friendly and a down home guy, he was professional and took care of everything. The work was exceptional and our new roof looks beautiful. The job was done so well we are already calling them back for other repairs. I would HIGHLY RECOMMEND Law Roofing. Local Business, not a faceless corporation from nowhere. Thanks for a great job. Worth every penny.

The team was great. Did a wonderful job cleaning up all around. Very respectful. Larry is very good…read morewith fast communication. Honest, respectful pricing. I highly recommend!

Came out the same day we called. Price was right in our budget of what we thought it would be…read more Christopher was very professional, went above and beyond then what the issue we were having to help with our roof needs. Communicated every step of the way. 5 stars, if I could give more I certainly would. Will call them in the future if we have issues.

I have recommended AAA Roofing in the past and used them to replace two roofs previously. I however…read morewill not recommend any longer as they charged me 375$ to push my siding back in and re-nail the shingles that were coming lose due to their workmanship. The owner did not respond with my question of why the charge was so much. I could have done this myself. Kicking myself in the butt for even writing this check. I DO NOT RECOMMEND!!

Our home is in Lake Park, NC Quick polite and professional…read moreservices. Locally owned and operated. I took a chance because I did not know anyone in the business. I'm so glad the fixed to my home more than worked out. Do not hesitate to use this company.

Whatever you do, DO NOT use Rumble Bee Roofing. 4 years after getting a brand new roof we noticed…read moresubstantial leaking into our attic and onto the drywall above our son's bedroom. We texted & called them to help & they said it would be $3400 to repair it. We posted a negative review & they offered to fix it as they wanted our review to go away. We appreciate them agreeing to fix it at no cost but then their top roofer didn't fix it properly (see video). The owner assured us the job was done right this time but we learned in conversations they did not put flashing on our roof & didn't repair any with the new roof either. Two months after the attempted repair the leaking got worse so we contacted other contractors to assess & learned they just piled up sealant & added a screw (see video). Now we have to pay $6500 to repair it. Mike McNally is ignoring my calls as is his son. We selected them over another roofer & we regret it. No flashing. Just slapping down shingles. Ridiculous. Incompetent. Nice people but this is wrong.