After a very bad experience years ago I have been terrified of dentists. I did go to a dentist who…read morewas a personal friend the past several years but he retired. When I cracked a tooth and needed other work done I decided to try the Dental Spa. And I am so glad I did, The initial exam was very pleasant, the dental hygienists were fun, gentle and kind. The massage chair and getting to watch the Olympics on the ceiling mounted TV really helped. It was decided I needed several root canals and some permanent bridges to replace some missing back teeth and redo my front teeth which were also losing the rather large fillings. It was scheduled and I was given a prescription for a sedative. They also gave me a whitening kit so my lower front teeth would be their whitest when the upper front bridge were made. I had the 5 hour procedure 4 days ago.I went into the relaxation room, laid down on a comfortable chaise with a fluffy blanket. There was a soft glow from a salt lamp, ocean sounds playing and a scented candle burning. After I was sedated they did the procedures. Next thing I know I was being tucked into my bed at home, no memory of the surgery at all.There was minimal swelling, very little pain and the temporary bridges look amazing,just like my real teeth. I can't wait until the permanent ones come in. They called me 2 days after the procedure to see how I was doing and had me come back in today to check my bite and make any slight corrections. It was a wonderful experience and I would really recommend The Dental Spa at Robinson, Dr. Runco and his entire staff to everyone.

First, let me say the dentist did a good job. No problems in that area. The problems started with…read morethe office's draconian policies. You have to cancel an appointment A WEEK IN ADVANCE or they charge you! Who knows a week ahead of time if something is going to come up that would make you cancel an appointment? Plus they make you pay a deposit when you make an appointment and you have to prepay BEFORE the appointment starts. I've never heard of that. So, you can see where their priorities lies. I went in for an assessment and received a lengthy treatment plan. I made an appointment and it wasn't until a few days later I thought maybe they were planning to do all the work at once. I called to ask and yes, it was the case. That was too much work at once for me so I arranged to get just a few procedures at my next appointment. I wasn't given an amount I was expected to pay at the appointment. I checked the treatment plan and determined the copays would be covered by my flexcard for Medicare so was not prepared for a large expenditure. I went in for the appointment and the person at the desk was quite rude. I went to the desk and waited for her to acknowledge me but she didn't so I said my name, waited again and she didn't say anything. So I started to go and sit down. Then she said something about signing some papers so I turned around and went back to the desk. Apparently, I was supposed to pay $1200 that day before my appointment to prepay on crowns for root canals I was getting which I had not expected. As I hadn't prepared for that amount, I was taken aback and what was going through my head in that split second was what's the best way to pay this for me financially? Will they charge me a fee if I cancel? Will I lose my deposit? What cards do I have on me? Do I have time to do a transfer from savings to checking? Should I take money from my 401k? In my haste I thought I could use my flexcard and put the rest on the only credit card I had with me that would cover it, which I didn't really want to as it had a high balance already. I also have pretty rough physical issues that make just going somewhere a major chore so I didn't want to have to come back. So, I try 3 times to put my flexcard through their machine and each time it didn't work. Finally, the girl spoke up and said the last customer's card didn't work either. It wasn't till much later that I realized she probably wasn't pressing the right buttons. It was completely their fault as I checked later and the card was fine. So, I ended up putting the entire amount on my credit card. It was a lengthy procedure with alot of novacaine involved and wasn't till the next day that I felt better and thought I probably should have used another card I had that had no interest for 6 months so I called to see if they would switch my bill to the other card. Guess what? They refused. They said they paid a fee for me to use my card and they weren't going to pay a second fee. When I suggested they call the credit card company and try to get the fee waived they brushed me off. And, she said, "Well, you signed these papers" like I was disputing the amount and I thought that very rude. She also made some other rude comments. So, now, I'm stuck paying almost 30% interest every month for God knows how long until I pay off the entire balance on my card and my minimum payment has doubled. I had to go back to get my crowns but that's it. They mysteriously weren't able to take my flexcard plus sprung this large bill on me and wouldn't do anything to make it right. I'm done with them.

I was in extreme pain with the loss of a tooth. Dr. Krah made time for me and agreed to see me the…read moresame day without an appointment. Who does that? Novocaine, root canal, and I was on my way, pain free. Even after the novocain wore off I had no additional pain! Pain in the tooth is the worst, let Dr. Krah help you with any issues you have! Kevin Bandi

I have been going to Dr. Krah for over 20 years now!! I recommend him to everyone who is in search…read moreof a dentist and they all love him as well and end up referring others too! Dr. Krah quickly become like family and his staff is wonderful! They provide quality care with compassion and truly go above and beyond with standards of care. They are quick and efficient and wait time upon arrival is always minimal!

So thankful for Alfa Dentistry. I have been going to them for several years now and have only…read morepositive things to say. Every member of the staff is welcoming and kind. Dr. Aronson is a great dentist and you can tell he cares about each person who comes through the office. I couldn't recommend them more highly!

I was looking for a new dentist and was recommended Alfa Dentistry by a close friend. Her entire…read morefamily has been seeing them since she was a kid. I just had my first appointment with them and am so happy I made the change. Every single person I interacted with, starting with the woman who checked me in, to the woman who checked me out was so friendly. The office has been remodeled and everything is beautiful and the entire place is clean. They have an iPad to make the new patient paperwork more convenient, but also have paper available for those that are more comfortable with that. The dental hygienist was kind, professional, personal and extremely educated in the industry. She walked me through each and every part of the cleaning and even went into further detail and explained why they do what they do. She ensured that the entire process was comfortable and pain free. The dentist was warm, kind and caring. He was thorough and professional as well. He thanked me for the opportunity to work with me and was genuinely appreciative. You can tell that all of the employees sincerely are devoted to what they do. The professional atmosphere made me comfortable and confident and I look forward to seeing them again.

I am so glad I found this dentist. The space is gorgeous, bright and clean. The staff is incredibly…read morefriendly and efficient. I checked in online and was seen within a few minutes of me arriving at the office. There is two hour free parking in the adjacent UPMC Mercy parking garage. You will most likely have to drive to one of the top floors to find a spot so account for an extra ~10 minutes to park and walk to the actual office. The office sends directions on how to get into the building and to their suite. I would call and double check to clarify if you have any questions. My cleaning and X-rays only took thirty minutes and the doctor was there shortly after to take another look at my teeth. Everyone was really professional and kind and I felt comfortable throughout the whole experience. I know finding a dentist is tough, but I will gladly recommend this practice to others.

Beautiful new office inside Mercy Hospital. Their original location is in shadyside but they were…read morebooked out 6 months. Staff was super friendly, office was very clean, hygienist and doctor were on time. Whole cleaning/ check up took about 45 mins. There is free 2 hour parking at Mercy which was nice. Overall good experience and would recommend this practice!

We have been going to Debonis Dentistry for a few years now. Always had a pleasant experience at…read morethis office. Dr Bridges and Bri were not only very professional, but both had a great sense of humor. Thanks Ladies and keep up the good work. Regards, James Kreiger

I started going to this practice in 2023 and was immediately impressed. The level of care given is…read moreoutstanding and they have seem to use all modern/up-to-date equipment. I'd recommend to anyone!! I only had two cleanings and one filling replaced before they stopped accepting my insurance. :-( Which is the ONLY reason I stopped going. Unless you've gone to school for dentistry, you really just have to trust that who you're seeing knows what they're doing. You have to ask yourself, "do I really need this procedure to be done, or is the office after some extra income". Not here!! When they said that I needed to have a filling replaced, DeBonis added a level of verification on why it needed to be replaced that I hadn't seen in other dentist offices. I could see why my own eyes the reason why. Sad to leave this practice. If they accept your insurance, you should give them a call!

First time patient and I am thoroughly impressed. Their environment is designed to put the nervous…read morepatient at ease and from the receptionists and hygienist to Dr. Berg, himself, I felt as though I was in expert hands - an incredibly welcome change from the previous dental group that I was "stuck" with and experiences that I have had. I strongly recommend Dr. Berg and also specifically Jennifer as your regular hygienist if you want expert care and honest assessments.

Dr Jenn is incredible. The service provided is above and beyond. I always feel so important and…read morecared for when I go. I'm a business owner myself, and I am always impressed by the level of staff knowledge, support and teamwork. Highly recommend!

I have been going to Dr. Jennifer for a very long time now. She makes you feel comfortable like…read morepart of the family. I cannot remember of any problems that I have had the whole time I have been goping to her Dentist Office.

Today 10/11/24 was my first time seeing Dr. Urban. I was weary how he had nothing but 5 star…read morereviews and now I understand why. I came in with a broken tooth, thinking I needed a crown, but he handled the situation, no crown needed and genuinely walked through every step of what he was doing and why. I have high anxiety with dentistry but this office, Zoey in particular the assistant, absolutely everyone in the office was kind, courteous and my anxiety dropped almost immediately, I rarely write reviews, and more rarely about dentists. It is rare to find so many kind, professional people in one office. I will be referring my children and husband next. I am relieved and impressed. Thank you Dr. Urban and staff. Marie Q.

My family has been coming here for years. Everyone in the practice is very friendly. Dr. Urban and…read moreMegan are wonderful. I have seen Liz the last couple of times and she just as wonderful. There are others that I have seen, from time to time and they have been great too. They will take the time to talk about your care and options. My husband and I wouldn't go anywhere else!