Kayla the student was Amazing!!!! Alina Jenkins her instructor was a great teaching instructor. No…read morestress or tension but honest education. Kayla listen to my needs. She kept conversations normal like outside salons. She did an incredible job on my hair with high and low lights. I will be back.

I brought in a picture of an edgy, fashionable style. What I got was a supervisor who had the…read morestudent shave my head. I look like an old man. I am embarrassed. I won't even look in the mirror. If I bring in a picture, I expect to look like the picture when I leave. I had plenty of hair to do it. I am looking for a wig to hide it until it grows enough to style fashionably. I want what the picture shows! If you are unable to do it, say so. Don't make me look like a man.

I walked into the school today not knowing what to expect because if a school but as soon as I…read morewalked in I was greeted with a smile and a welcoming embrace. I wanted to get a haircut service I was escorted to a barber and I told the barber exactly what I wanted and he listened and followed through to perfection the service was amazing and I couldn't have asked for a better haircut and my wife loved it!!! I will be coming back 10/10

Hannah was wonderful, the massage was so relaxing and thoughtful. She has a great touch! We will…read moredefinitely be returning. My fiancé had Marie, he was so relaxed he was snoring!

The best guest service experience I've ever had at a cosmetology school! Professional level work,…read moreand COVID-safe procedures! I highly recommend anyone needing any hair services to come here! Facilities: I came in for guest services (specifically for a perm and haircut). Le Jeane Academe is located within a cute Colonial Revival style building that's as charming on the inside as it is outside! The interior is very modern and spacious. All of the equipment, from styling seats to manicure tables were very new in condition. There's even a cafe inside, although it was closed when I came due to the pandemic. Hygiene: All staff wear masks and appropriate personal protective equipment. They also check your temperature when you come in. Everything that a guest would touch, from the pens to the chairs and tables were sterilized between guests. On top of this, I had an entire area of 10 styling seats to myself (and the two students and instructor, of course). The safety measures taken combined with the ample social distancing allowed me to leave with peace of mind and no anxiety about whether or not I might've contracted coronavirus. Student to Instructor Ratio: The student to instructor ratio was 2:1. While this review rates Le Jeane Academe from the point of view of guest services, I think any prospective cosmetology student should pay attention! Other schools I've been to, often have an instructor supervising 5 students, as well as floating between multiple guests. The best part is that I had one instructor dedicated to me; she didn't divide her time amongst other guests or students, and supervised my service the entire time. Quality of Work: I was extremely satisfied with the turnout of my perm and cut. The students clearly take pride in their work, and the same is true for the instructor. Of course, as students, there were a few moments when they needed help, but with an instructor dedicated to me, she was literally always available to offer help and instruction. Unlike some other schools where the students may need to call an instructor for help, at Le Jeane Academe, because all of the instructors' attention was on her students and one guest, she watched and was able to anticipate moments when the students would've had questions and show them. Not only did it probably provide better instruction, but it sped up my time here, as there was no unnecessary downtime and everything just flowed seamlessly! Conclusion: As a guest, I got professional salon quality results with my perm and haircut, with the whole visit taking about 3.5 hours, which is slightly slower than a professional salon, but much faster compared to most schools I've been to. Not too shabby, considering I only paid $48 for services that would've easily cost me 3x to 4x more at a salon!

It is wonderful someone finally opened a cosmetology school in Ashland that accepts financial aide…read more This area has been needing one for a long time. Thank you Elite for serving the Ashland area

The student did a fair job for no supervision. There was no supervisor in sight. Except for the…read morefront desk, where they were gossiping about the clients and students to other students. The student started to chop an the hair at the ends. No styling - when I question her why she was cutting my hair that way, she response, shock me: "My instructor told me to cut your hair that way." I speechless. This is will not prepare the student to secure a job. Please think about changing up the supervision there.

This review is on the cosmetology school (specifically the esthetics program), not the services…read moreprovided by students. During one 15 week period in 2018 there were 5 different esthetics teachers. They also lost their manager and a cosmetology teacher during this time. Smoking was taking place directly outside of a propped-open emergency exit and smoking breaks are taken in addition to timed/clocked out breaks. Those that don't smoke are being exposed to second-hand smoke several times per day because they are just outside the exit with the door open. Students take lunches and breaks whenever they want to be unavailable to perform a scheduled service that they do not wish to perform, which leaves students wanting to get their hours completed doing all the services that other students don't wish to do. Students are told to collect their things at 30 - 45 minutes before the end of the day and while they are still clocking hours so that the staff can leave promptly at 5:30, even turning off the lights while students are still in the classroom. Fridays esthetics' classes had no teacher other the cosmetology teacher and therefore busy with those students. Juniors who are also supposed to be tested out of every service by the end of their first 5/6 weeks but are unable to because the class schedule isn't followed. Many advanced esthetics classes are supposed to be given on Fridays, but since there is no Friday instructor it took the juniors additional time to become seniors. Services sometimes could not be performed because they did not have the supplies on hand to complete the service. This didn't happen only one time. Students have been asked/encouraged to call state representatives about proposed state laws that will affect cosmetology schools and students. The students weren't asked that they call and give their opinion. They were given a script of what to say. Not only was that inappropriate to ask of students, but anyone who wanted "extra hours" could come in and call representatives on a day the school is normally closed. This was inappropriate, unethical and unprofessional to ask students to do the political bidding of a school. Arbitrary new rules are thrown at students without any notice and make no sense, such as, students are told that they aren't allowed in the classroom unless it's teacher approved and it can only be for an hour. They are expected to be on the floor. That would be fine typically but there is no common sense factored into this rule. Sometimes all the rooms are full, all the towels and sheets are washed and dried so there is nothing to do on the floor and nowhere but the classroom to go. Raphael's is a poorly run family business that the owner, Ralph Delserone, Is only interested in making money, not in the students or the student salon customers.

The students, workers, and manager do an incredible job. Very friendly and great service!read more

Have all your beauty needs meet in one place. The staff is very professional & polite. They really…read moredo go out of their way to make your visit worh them the best. If your on a fixed income then this is the place to go

Stephanie and other students volunteered their time throughout the summer at Cleveland's Saint…read moreMalachi Open House event to offer free haircuts to people in need in the community. Thank you Stephanie for the haircut! I love my rockstar pixie mullet coif'!

Im originally from Cleveland but moved to Pennsylvania 30 yrs ago.my mom still lives in Cleveland…read moreand this week will be my 4th time coming to ur shop.kids haircut and mine.everyone i s polite and they throw in good deals.my grandson hopes that Mason is still there.ok see you this week.Nafalie

This was my second time here, and I was so very happy with my hair when I left! My Cosmetologist…read moreAllison was amazing! Not only did she explain everything to me thru the process, but she was very considerate about my questions and needs. The instructors were extremely knowledgeable, supportive, and patient. I highly recommend! Good job Paul Mitchell!

I had a great experience with Ele. She did a fantastic job on my color and cut. I definitely…read morerecommend going to give these students a chance to use their skills.

I went here and had my hair color corrected in mid April. I'd previously had hair coloring done at…read moretwo Aveda branded salons and spent almost $1000. The result was NOT good. The color was an orangish brassy mess. I initially went for color consult and then the service. They managed to save my hair. This would have cost me a pretty penny at any other salon. My mother is a retired Aveda hair colorist, so I knew what to look for as far as proper products and technique. The Brown Institute student and instructor explained every step of the service. It did take a couple of hours, but was well worth it. They are now my go to for hair services.

I don't pick up any of my products there anymore. The manager refused a legitimate return. Poor…read morecustomer service.