Worst experience!! Families are already grieving and going through hard times. We don't need rude,…read moreincompetent, money gougers too! I would give zero stars!! They had absolutely nothing prepared, or in a timely manner as they should have. When we were signing the book that was the contract for my Dad's final resting it was if the left hand couldn't/didn't communicate with the right hand. It seemed no one in the office knew what they were doing. I had made the comment about the $375.00 that they required to dress my Dad. We had the clothing, his cigar, and a Pepsi all ready with us. The man looks at me and says; "well, if you think you can go back there and do it, be my guest". What the f*ck!!? Who says that to a grieving daughter!!!? Then they said they would take care of contacting everyone. My Dad was retired Air force. They stated they would get the emblem for his headstone, contact the V.A., the cemetery where he would be laid to rest, and the people to have a military salute. Wrong!! We had to contact all of them!! The mortuary said it would be faster if we did it because we had all the information. Then the same man that told me to dress my Dad said that he would take the "tip" that was standard to give to the other military personnel that did the final salute. Well, the mortuary in Richfield did a far better job, we're kind and caring where these people were not. We also found out; the military send off personnel do NOT take tips. They said it's their honor to do. It seems to me this mortuary bleeds people dry, has the grieving family do most of the work, and are extremely enept!! They couldn't even figure out how to print the death certificates. There was an error on the certificate which we told them about when we reviewed it after they printed it from their program. Then they said we would have to wait a few more weeks for the corrected certification. Wtf!? They had the ability in their office. We had to leave and come back the next day for it. Then they charged a $400.00 fee to transport him to Marysville, UT. They used a family van. No hearse, no suits, no respect!! My Dad never got the emblem for his headstone. If we hadn't done most of the work, it wouldn't have gotten done. You can go through mortuaries in Utah, or use the Neptune Society and aren't stuck with these people!!!

It is now Star Mortuary, under a new owner. Our family was treated with dignity and respect during…read morethe entire process. Tyson and his staff treated us like we were his own family, and he honored past agreements from the previous owner. We would highly recommend him, not only for his expertise but for his empathy. His staff also reflected this same care.

I can't say enough good things about Care Cremation. During one of the hardest times in our lives,…read morethey were incredibly supportive, compassionate, and patient with all of my questions. They made sure we understood what to expect every step of the way, which brought so much comfort during such an overwhelming process. The transport team arrived at our home quickly and treated my dad with a level of care and respect that truly stood out--honestly, even more than the medical transport he received before he passed. That meant everything to our family. They were also so patient and understanding with our unique and somewhat confusing request to divide my dad's ashes between multiple urns. They handled it with kindness and professionalism without ever making us feel like it was a burden. Ms. Jaye and Dominique, in particular, provided customer service that I will never forget. Their compassion and dedication made a lasting impact on our family. Care Cremation truly made a very difficult time much easier, and I am deeply grateful for their care and support. I highly recommend them to anyone in need of these services.

Care Cremation & Burial were absolutely amazing. They walked me through every step of the way. They…read morelet me know what to expect in the days before my 30-year-old son was taken off life support. Every time I would call, they answered the phone immediately. It didn't matter who I spoke to they were compassionate and informative. I live in another state, and they called me every step, not an e-mail or text but a caring phone call. Most professional business I have ever done business with.

My dad passed away on 7/27/2022 and my mom had made arrangements to have him cremated at this…read morefuneral home on 8/1/2022. All the staff here was amazing and when my mom and I attended a viewing for my dad on 7/29/2022, he looked amazing. We're still not sure if he had makeup on but looked very lively despite having passed less than two days prior to our viewing him. R.I.P. Richard Charles Lane

This is my second experience with this establishment. My recommendation to my family came after I…read moresaw how well they handled my neighbor's proceedings. While his was a military funeral, ours was a direct cremation. Serenity handles their own cremations. Many crematoriums have had bad publicity of late. It was essential to be in control of the ashes/remains as soon as possible. Throughout the process from pickup (Friday) to cremation (Tuesday) to return of ashes (Wednesday) compassion, respect, and caring are extended to the family and loved one. Serenity offers immediate assistance in the most professional manner. The directors are there to assist through every stage of laying the beloved to rest, to offering support for those grieving. While it is best to have final wishes preplanned, it is never too late to have the discussion. I have dealt with funeral homes that use the grief of families to their own advantage, I have also had the chance to preplan arrangements without emotion with the most reputable funeral homes. With short notice, without pressure Serenity offered my family a most dignified ending for our beloved.

What an awesome permanent memorial of our fallen . Ones that gave there lives for us . I love this…read moreplace . My heart goes out to all the fallen and there Precious families and loved ones. We will never forget your Ultimate sacrifice. We will make sure it was not in vain.

The grounds are beautiful and well kept! Even though this cemetery is located off a busy street, it…read moreis really quiet and peaceful. I enjoy being able to place flowers on my loved ones' graves knowing that the decorations I put on & around the headstones will remain there until I change them out.(I use fake flowers and other non living decorations)

Sadly, my husband passed away, unexpectedly, at St George Regional Hospital. The hospital had an…read moreon-call Mortuary Services, so Cremation Center of Southern Utah was called that night. It was my husband wishes to be cremated so I feel fortunate that this was the service called. I could not be happier with this choice. Cremation Center of Southern Utah was empathic and professional throughout this horrible time for me. They did not pressure me. They ask me what I wanted done and then offer me suggestions to fufill my wishes. Furthermore, they provide a check list of suggestions on who to contact and what needs to be done when your loved one passes away. But what mattered most to me was the way I was treated. They were so compassionate and caring. They made a horrible time in our lives bearable. Thank you so much.

From the owner: We are designed exclusively for families choosing cremation. Most traditional funeral homes shy…read moreaway from cremation. We believe everyone should have the guarantee that cremation is performed in a proper and respectful manner and invite people to tour our crematory. We keep our overhead unusually low and pass the savings along to the families we serve. It is simply a smarter way to do business. We guarantee that all arrangements will be handled by professionals with respect and dignity because we are the cremation experts.

We were looking for a place to do a cremation. Communication was phenomenal. Pricing was more than…read morefair. Their representative, Conrad was extremely professional and empathetic. Would absolutely recommend percent.

All the paper work most done by phone less traveling to office kind and sweet to work withread more