Our Dad Claudio passed away July 3, 2026, he was so well taken care of from day one. The planning…read moreprocess was made very easy by Kimberly who was so sweet and helpful. On the day of his service Rocky and Abby were always available to meet our needs, they were so kind helping all of us cope with the difficulty of the day. Thank you again for your kindness, respect and consideration.

This mortuary handled the preparation and services for our Grandmother. They did a good job and…read moreleft her looking as natural as she did in life. This gave our family a lot of peace. They were very accommodating and respectful to our memorial service. The staff was nice and made sure we all got to say goodbye before closing the casket. They also made sure to take all flowers to the cemetery the following day. I would definitely recommend them.

We recently had a very close family member pass away, and during such a difficult time New Journey…read moreCremation was truly wonderful to work with. From the very beginning, their communication was exceptional and they guided us through every step with care and compassion. Their professionalism went far beyond what we expected. They were patient, respectful, and incredibly supportive while our family was going through such a painful and emotional time. It meant a lot to us to have people who were not only professional but also genuinely kind and understanding. I truly appreciate everything they did to go above and beyond for me and my family. I would highly recommend New Journey Cremation to anyone who needs compassionate and reliable help during such a difficult moment.

My husband tragically lost his son and we were looking for a funeral/cremation service that could…read moreprovide us with a warm, compassionate and kind atmosphere. I had called several businesses in the Thousand Palms/Palm Springs area, and after speaking to Shay and Ally at New Journey, I knew that we had found the place where my stepson would receive loving care and dignity. The staff at New Journey were helpful, considerate, and answered all of our questions and requests in a timely manner. They were genuine and patient. The location in Thousand Palms had a very comforting atmosphere and provided us a peaceful place to grieve. We explained to the staff what we were looking for, and what we needed, and they met and exceeded all of our expectations in terms of communication, location, and cost. I would highly recommend New Journey Cremation and Funeral Services to anyone who is looking for a loving and caring facility for their loved one.

The team was compassionate, professional, and made our difficult time much easier to navigate. I…read morehighly recommend to anyone in need of thoughtful and efficient cremation services.

Archer and the entire team are absolutely the best. They walked my family through an incredibly…read moredifficult experience and made it truly beautiful. Archer makes you feel like you are the only family he is working with; he stays in constant communication and is always available for questions or concerns. He has the perfect personality for this work, showing such grace to people who have lost a loved one. After having a terrible experience with a funeral home in Inglewood, Hemet Valley Mortuary sets the bar sky-high. If you live even remotely close, please utilize their services. I am so thankful for Hemet Valley Mortuary. They are truly doing God's work.

First time here... everything was nice... they took good care of the family.... Kept everything on…read moretrack... It was my friend's mom celebration of life.... They also did a nice job of setting up the reception area.

Staff was in contact with me throughout the process, answered all questions I had, and went above…read moreand beyond to get the remains to me when I was too sick to leave the house. Really nice people, I'd recommend them to anyone needing mortuary services

This was our 4th time using Rose Mortuary. the most recent was about 2 weeks ago. from the start of…read morethis process, Amber was amazing. we were able to handle everything over the phone. She made the process so easy in this difficult time for me and my family. we truly appreciate her and everyone at Rose Mortuary.

My father was cremated at Wiefels and I called to confirm the arrangements. I also wanted to…read moreconfirm when his remains would be available to be picked up. I spoke with an employee by the name of Erica. She was very curt from the onset of our conversation. She spoke to me in a rude manner and refused to provide me with any information regarding my father's remains. When I pushed her for information she hung up on me. The death of a loved one is already a trying time. There is no excuse for a mortuary employee to behave in such a rude and insensitive manner. Steer clear of this mortuary.

In the end we didn't use their service, but these people were very polite. As we only wanted a very…read morebasic cremation we used a cremation service. However, if I were to be looking for a mortuary for a burial I would suggest Wiefels. They gave us all the information we asked for and worked with us to find solutions that fit what we were looking for.

Ciara was very caring knowledgeable. I lost my mother-in-law in February and she handled her…read morecremation with care and kindness. And then in April, my husband passed away. She was great with assisting us to pick the casket and bringing him to Los Angeles to be buried. The stress I was feeling was overwhelming and they made it stress-free as much as they could I highly recommend.

Looked into preneed cremation arrangements for myself, and to have it paid for in advance…read more Contacted FitzHenry Weifels based on previously hearing how good they were. They conveniently had an office nearby and Kasey helped me immediately. What a great family-run company!! Such a pleasure working with Kasey. Highly recommend. (Whole process took about 1 hour)

In our time of grief, Fernando made the difficulty of making arrangements for my dad's funeral less…read morepainful. He and his associates were very compassionate and kind. From start to finish, Fernando was there every step of the way. They took very good care of my father. Treated him and us with the utmost respect. Their prices were also the best around and you get the best of what you need. Thank you Fernando and your team for making this painful experience less difficult for me and my family.

Sadly I had the opportunity to meet Fernando last year, and I say sadly because no one ever wants…read moreto need the person planning your grandparents funeral. We buried both my grandparents in less than one year, and I honestly do not know what I would have done with Fernando's guidance and assistance. The level of detail and empathy for the family was amazing. Every tiny question I had they would answer. Giselle was also a very important part in the process as she made sure to call me to let me know how my grandma was looking to get her ready for the service. You cannot put a value on someone helping you out during these difficult times but if I ever have to plan another one which I hope I don't Fernando Giselle and his team are the people to go with. Thank you new journey Fernando and Giselle and your team! You made this horrible time in our family a better one by organizing all the big pieces that needed to be handled.