Mike was amazing! He got us in during our emergency while traveling from out of state. He was fair…read moreand honest. Didn't try to gauge us. We were so grateful.

Mike Bell is quite the businessman. When our car's transmission blew in Mesquite, he explained our…read moresituation not only to us, but to our mechanic back home. Our car was done. We were heading to Southern California. We could only find one car rental company that would rent us a car one way for $611...before taxes, fees etc. He offered to drive us to our destination for $400...and hauled all the stuff we had in our car. He was a life saver. AND he is going to have our car disposed of with no hassle to us. We were so grateful to have Mike's help. If you need help...call Mike Bell!!

Wow, 10 out of 10 for these guys. What a crew! We pulled in with a flat on our rental car. They…read morejumped into action and had us back on the road in 20 minutes! Like a NASCAR pit crew! Very friendly and helpful crew and pricing was reasonable. Thanks for taking care of us and getting us back on our vacation so quickly!

Super friendly service Helpful advice…read moreGreat smile when drove up Back on the road in just a few minutes

Pablo and helper were on time explain issue with details very good service. Excellent, transparent…read moreservice. I will definitely use them again for future, I highly recommend.

I needed a starter replaced on a 2012 Honda Civic. Living in Las Vegas you need to be cautious on…read moreEVERYTHING. It's essentially SCAM CENTRAL. I was a little skeptical, but Miguel we the best mechanic I've ever used. He not only did the repair in my garage, he also gave it a full inspection, brakes, wipers, coolant, everything. He even used our broom to clean up the entire garage floor. We have 4-cars, and I'm having no one touch them except him.

This has got to be the worst service of any company I've ever encountered anywhere! DO NOT I…read morerepeat, DO NOT come here! My family went on vacation for Labor Day weekend and had to drive through here to Utah. On our way back, my truck broke down and we were stranded--2 kids under 3, two young teens, my wife and our dog. These people answered the phone and said they were open on Labor Day and for us to bring it right away. After that, no calls, no updates, and no return calls and them saying they'll "get to it when they get to it." It's now 3 days later and I had to have my truck towed AGAIN to the Ford Dealership. Brian is amazing and got me in right away. We wasted hundreds of dollars and lost thousands due to work missed and jobs I could not start being stranded 8 hours from home. We had to pay over $1200 in hotel & food, another $400 in Ubers and car rentals to get my family home on the 3rd day while I'm still here paying and stranded, so these are numbers as of the time I wrote this. I cannot tell you how crooked and full of it Fred and Freddie are. DO NOT COME HERE! Your response is an absolute crock! I called you yesterday afternoon, after HAVING TO CALL YOU AGAIN in the morning because your shop has zero communication. I left you a message, long before you closed and still was never returned a phone call and when I did actually get someone on the phone you had zero intention of fitting me in at all--you didn't run any diagnostics on it and told me you didn't even know when you could even look at it!!! If you ran a diagnostic and I owed you anything (which I don't because you're lying) why didn't you mention it while I was there this morning meeting the tow truck driver to tow it to a far more responsible and caring mechanic?? Here's my screenshot of the time I called you yesterday and left you a voicemail that went unreturned (and you wonder why I had the truck picked up????). Come on! And then your garbage about i "must have called before you opened" which is your CELL phone and you knew I was calling--at 8:29am, left you a message and you STILL didn't call back and I had to call you again 15mins later to tell you not to touch my truck because I have ZERO TRUST in people like you! Stranded family with babies and you're shocked I picked up my truck??? Wow!

I was stranded in Las Vegas, and could only be towed to Mesquite where I wanted to be towed to…read moreSaint George, Utah. I did some research and found Prestige Auto. I called Freddy and he was so accommodating and let me have my car towed there and stored overnight. The repair I needed was done quickly and with the highest quality, and Freddy was very good at communicating with me. If you need auto repair work done, do yourself up right and get over to Prestige Auto! Thank you again, Freddy!!

Driving back from Duck Creek and the snow did some damage on the bolts on our skid plate and we…read morewere desperate to get a quick fix to get back to Vegas. Bill was the absolute savior for our family and he was quick and fair. We make this drive often and it's enough to stop by here to give Bill the business because of that kind of hospitality. Thank you so much Bill!!

So great! Was on a road trip. What does grandma tell you before hitting the road? Check your oil!…read moreYeah yeah you say - it's fine. Stop worrying so much. It was changed not that long ago. But as I was about to leave and cross the very large desert, grandma got into my head again and said "did you check your oil?" She wouldn't get out of my head! I turned away from the freeway exit, pulled over into a parking lot, and sure enough the oil looked low. What? I really needed to get on the road for the long haul ahead of me and I wasn't that familiar with this particular car to get into adding my own so I stopped by A-1 and they were so wonderful. They had just opened and saw me anyway and had me quickly and safely back on the road even though I was that annoying person who should have planned ahead and had an appointment while I was in the town. They were super nice too. Moral of the story: Listen to your grandmother the first time, go to A-1 for auto repair.

My a/c compressor went out and I was concerned about the expense to repair. Royce quoted me a…read moresurprisingly reasonable price and even replaced a few other related components. Had my 2003 Ram truck back in 2 days. Will come back here again.

I have been bringing my two cars to ACT for almost 2 years now and will not go anywhere else. They…read moreare very professional, have diagnosed a TIPM issue with my 2009 Jeep that even Chapman Dealership wouldn't recognize or confirm even though it is all over the jeep digital blogs etc. They are quick, efficient and will even give me a ride to and from if I need it. The front desk is so knowledgeable; Royce has been working in the automotive industry for decades and knows his stuff. I have also had my 2 Genesis' in there for service and body work. Again, professional, and do a fantastic job of making the car look new. Thank you Mario! So talented at what he does. Their pricing is fair and reasonable and I trust them when I leave the shop that my cars are in excellent working order.

BEWARE OF MESQUITE AUTO SERVICE!…read more It is with deep regret that I have to write this review. I have been struggling over this for almost 8 months. I'm not the type to write negative reviews. I have referred many people to Mesquite Auto Service. I have a 2009 Volvo that had a squeak when I went over bumps that was quite noisy and bothered me for about two years. I figured it was probably the struts. I usually put Volvo parts on my car because they are made much better. Paulino, the owner of Mesquite Auto Service, told me I would be better off if he installed Duralast struts on my car. When I drove off, I noticed that the squeak was even louder. I said something to his mechanic, and he said that he did hear a lot of noise and he wondered about it. Also, when I turned the steering wheel to the left, there was a scraping noise. So I took the car to Volvo. I was told that the top bolt wasn't even hand tightened. They also said that a part wasn't positioned properly and was rubbing against the drum of the wheel. So they had to fix that. They told me it was the struts, and I had a hard time believing it because I said I just put new struts on it. I went for a month driving it that way, and took it back to Mesquite Auto Service. They couldn't figure out why it was still making so much noise. Again, I took it back to Volvo, and they said for sure it was coming from the struts. The mechanic showed me the difference between Duralast and Volvo struts. The Volvo struts were twice as thick, and there were rubber seals on the top and the bottom of it. So I spent the money to have them put struts on it. I drove it off the lot, and the noise was totally gone, and the car had never ridden smoother. I returned to Mesquite Auto Service, I was told by Paulino that Duralast would only send me another pair of struts, which did me no favors because I had already put the Volvo struts on the car. I just left the struts with them because I said, "There's nothing I can do with them. Maybe you can use them on another car". It cost me a lot of money for them to put the Duralast struts on, and they offered me nothing back. I asked them to contact Duralast to see if there was something they could do and was hoping that Mesquite Auto Service would give me some kind of a discount on it. Nothing at all was offered other than a new pair of struts to be sent from Duralast. That obviously didn't mean no good since I just paid to have the Volvo struts put on. I used to refer quite a few people to them. I will no longer be doing that.

Take your business elsewhere! LIES and treats you with contempt!…read more Needed a new starter that was on it's last legs and would have had the repair done at the shop I was stranded at in Utah, but they didn't have a replacement, so the mechanic managed to get it to start by striking the starter with a hammer while I cranked it. Once it was running, I found Mesquite Auto Repair along the way and pulled in to inquire about the repair. The owner assured me he would use a Napa OEM replacement part, so I shut it off and left the keys. The next day he called and said he doesn't use Napa parts and the price he quoted was $100 more than the Napa part. His excuse was that his part comes with a two year warranty. I didn't want to pay for the warranty, but it turns out the Napa part also comes with a two year warranty. After that lie I asked about what the total price was with labor and he would not give me a total and instead said he would call me back. So, I went over and attempted to pick up my vehicle and he treated me with contempt and gave me a hard time about my vehicle being on his property, so I was forced to call for a tow. Bad business...I wonder how many old folks he has been ripping off with that BS about warranties. I ended up going to A1 Auto repair nearby...they were honest and the price was $120 less than this guy.

STOP!!! DO NOT USE THESE PEOPLE!!! We had to tow our truck from his shop back to Arizona. They…read morestripped a bunch of parts off of the truck before they loaded it on the transport. Truck is still broken. Charged 35.00 a day for storage for a total of 3 weeks!! Then charged another 350.00 to put 5 blade fuses in! DO NOT use these frauds. They stole serpentine belt, loosened the pulley's and stole parts off of the truck. It went into the shop for a transmission issue, and they tore into the ENGINE!!! It was a 2013 Dodge Longhorn. None of the fuses were even replaced! The father passed away and the son is running it. He is rolling over in his GRAVE right now, I am sure. Pathetic that he honors his dad this way. A thief, liar, and a fraud. If you use their services.... after you get robbed, you will remember this review. YOU HAVE BEEN WARNED!!!!

Excellent service! Patrick and the team saved us from a job done wrong at Jiffy Lube! So refreshing…read moreto get great service from people who know what they are talking about! I strongly recommend this team! Great attitude and knowledgeable! Thank you so much!!!

Came here about two months ago to get my brakes done and an oil change. About $650 for both. The…read morebrakes were done great with no more squeal. The oil change was none existent. Two months later my timing chain broke (engine problem very costly) and was left broken down in the middle of the road. I took it to a certified mechanic and he stated that my car had absolutely no oil. This issue wouldn't have happened if my car had oil My car has no oil leaks or anything that would make the oil disappear in two months.... So they either didn't care to change the oil or they just simply forgot to change it... I've never had any prior issues with places that changed my oil because they actually change it. So I appreciate yall for charging me for a service that wasn't given and causing a snowball effect to have my car unusable

My experience at Mesquite Ford was very good and I would recommend them when serving you vehicles…read more Brian Mickelson in service department, will always give you good recommendations on how to service your vehicles. I was pleased with my service on June 17, 2025.

Lack of trained personnel or don't care shout cut attitude! Recommends service/parts that is not…read morewarranted. Took a 2022 Ford Expedition in for a coolant system flush and refill with factory 56/44 antifreeze; owner provided. First time used their 50/50 antifreeze after service writer specified owners 56/44. Second time only put 2 gal in a 4 gal coolant system. Suspect the 2 gal was done the first time. Third try, put in 4 gal ish. After running vehicle 15 min on the road going home coolant reservoir tank took approx .75 gal more to fill the system. Was also told and in writing the vehicle cabin air filter was " critical" and needed changing. Filter was new and installed for only one week before being told it needed changing. Indications from others that Mesquite Ford commonly recommends repairs/parts when not needed. Be aware of your go there.