We are locals who went In for a special project. The desk guy had an attitude. I should have…read morewalked out then and there, but I heard these guys were good at what they do. Guy taking order wrote nothing down that we asked to be done. I wasn't surprised that what we received was NOT AT ALL to the specs requested. Unfortunately, I was unable to pick the work up myself, so I'm unsure that problem could have been corrected. Completely unusable...waste of time and money.

I read the other reviews and when I got there I was not sure what to expect. The guys at the front…read moredesk where GREAT. They were a big help and very professional. I would highly recommend them. If you gave a bad review it must have been your attitude that caused the problem. Wonderful work completed.

Called Hampton Supply Yard with questions. Very helpful, kind and considerate. I will definitely…read morebe doing business with this company!!!

They always deliver timely and are very helpful! They are…read moreable to pull up past orders and offer suggestions .

VERY disappointed with this company. A friend referred me to the company based on him purchasing…read morematerials from them. He told me they do installs also. I began communicating with them 6/22/26. There were emails back and forth several times, ironing out the details of the materials and work I wanted to have done. I thought it was odd that no one was calling me to discuss the details or to set up an appointment to come to my home to get exact details themselves. I got my first phone call from the company on 7/7/26. The woman I spoke with was very friendly and seemed to be very genuine. I explained I would be on vacation should see reach out and me not respond. She explained that their installers are a third party company and had to work with them to get the quote, but said she had all the information she now needed to get that. I was given the impression that I would have the quote to me by the time I returned from vacation. I did not. A month has now passed since my initial contact with the company. I emailed them 7/27/26 asking about the quote, and the response I received was that they were still waiting on the 3rd party (installers) and the person they were waiting on was on vacation and wouldn't be back for another 2 weeks. At that point I was sure, as I had suspected earlier, that I was being strung along the whole time. I have no respect for people/companies that operate on lies. Just be honest with customers and tell them you don't want the job or you are too busy to get to it. Total disrespect. Everyone's time is valuable. I truly don't know how people can do this to people. Friends that wanted similar work done were waiting to see how things went with mine. I have already begun sharing my experience with those people and others and I will continue to do so. I do NOT recommend this company in any capacity.

Women, beware of wasting your time. The information I needed to make the order was like pulling…read moreteeth and nobody will care if you have to make multiple trips to get very different or incomplete answers. Never got to make the order that I have been trying to make for months. MONTHS. Y'all lost a big sale...

Anything you need, no matter how odd or special. Helpful staff. Unlike the big chains, you can…read moreactually buy ONE hardware item not a bag full you don't need. I used their speciality fastener stock to but things for a classic foreign car restoration - nowhere else can you buy one stainless steel metric fastener. Sadly, the Perrysville north hills store closed, have to go to Bellevue. This is the good ol' fashioned hardware store!

I purchased leather care products here. After getting home I found out that the bottle was already…read moreopened. The seal was removed and half the bottle was gone. I do not recommend this store

Lisa is awesome…read more Installation was terrible; unprofessional & unskilled installers. Lack of attention to detail; measured incorrectly; did not have the proper tools for installation. Did a horrible job cutting holes in the field. Did nothing to correct my dis-satisfaction.

decided to shop for just new countertop. and found Troy to be close No pressure salesperson and a…read morewide variety of to choose from. was given a quote and date for measuring and installation. small issue with opening for stovetop, but quickly resolved next day

Had my new counters installed this past week. It was very interesting. Never received any…read morepaperwork and sadly did not understand the workers but thankfully everything worked out. It was a little stressful but for the price and speed they got it done I can't complain.

We had granite installed in our kitchen last Saturday. It was "Typhoon Bordeaux". It turned out…read morebeautifully! Charlie, who runs the place, was very helpful, as was everyone involved. We checked 4 other local places and The Stone Connection's price was HALF the cost of the other 3 places. I highly recommend giving them a call & vist if you are looking for Granite Countertops!

Wow... such a great, old school, local shop. This is the real deal. I needed three spots under my…read morecar welded that had rusted out. My mechanic (who I trust-Walters) guessed it would be about$400 and recomended Nichols. A couple years ago I needed my tailpipe welded and had a neighborhood guy do it. It rotted out under a year and looked like globs of metal cottage cheese. A mess. . Not only was Nichols only $250 but the work was damn beautiful. Hard spots with lots of angles and tight space. The shop owner Kenny, did clean strong work. The day I went to get estimate he was building a giant custom tool rack for a truck. Looked awesome.

A top notch shop. Needed the frame of my car welded for it to pass inspection. Took it down, he…read morelooked at it and we made an appt. Day of he was done earlier than he anticipated AND the cost was less than the estimate. Very fair but even the estimate was fair. I'd use the shop again if I ever had a need. Only thing was he suggested not dropping the car off the night before so I had to work my schedule around a morning drop off.

While I have had generic experiences here in the past, I just had possibly the worst customer…read moreexperience I have had in years, anywhere, at this lumberyard. I used lived across the street, for many years, shopped for plywood and 2x4s for all my small projects. While counter folks could be gruff, I never had any issues, my questions would an answered, and people were generally friendly. I liked that it was a local shop. They are more of a contractor/construction company supply house, but I know plenty of DIYers and small contractors who buy there. But it has been a few years since I bought supplies there. Today, I went in and I was diligently ignored by three counter people (not even a 'we see you and someone will be with you soon') even though there was no one else in the store. One decided to make a phone call, another sorted through opened envelopes, and a third sat down and did not acknowledge me. Nothing. Finally after two minutes, a young woman came to her counter station and asked if I had been helped. After explaining what I wanted, a small 2x4x16 order of a few hundred dollars, the man who had previously sat down (next to the women who was now helping me) basically told me what I wanted wasn't possible, I didn't understand what I was asking, that this was construction grade lumber, and since I wasn't an employee i couldn't 'pick' the lumber (which I had asked to do), and in end ... they really shouldn't make that sale. "So, you won't sell me the lumber?" No, they just couldn't do it, too much time to pick the truest lumber, etc. And I said they don't have to pick it. I would, and restack it, neatly. No, I wasn't an employee so I wasn't allowed to pick that size lumber. I will note that I have selected wood products there previously, multiple times over the years, including 4x8 sheets of ply and some long lumber such as 16' footers, though not recently. I was a bit shocked, speechless for a moment, and then I explained I did in fact knew what I asking, that I had done this before, that the studs were to be exposed so I had to pick good quality pieces. No, they weren't going to sell me the wood. He was, throughout, dismissive, unapologetic, and eventually told me I should leave and find another place. Frankly, I would have paid more, or even been happy to work out a compromise, but he had no interest in helping me. He didn't know me, who I worked for, what long term account he was risking. He just decided he didn't want my order. No one else on the counter intervened. The woman who was helping me was silent. Stunned, I slowly walked out, turning only once to ask him what was the reason he was acting this way, and he started mocking me, saying I was the one who started it, I was the one being mean. As I walked out, he continued to say things after me, nonsense things, actually. So, yes, I can never shop there again, nor would I ever recommend it to anyone, but I will not say that no one else should go there. I know many people love this shop. I simply wanted my experience to be noted.

They bent over backwards to help me. Fabulous treatment. I am going to continue using them since…read morethey are a local supplier.