Our kitchen contractor partners with Choice Granite for countertops. We met him there and worked…read morewith Kelsey to find the perfect slab. She was very patient, very knowledgeable and super helpful in the process. She actually even had a sample of the floor we chose and a white cabinet that we were able to put up against the slabs to make sure it all worked together. The gentleman that came to do our template was so friendly and detail oriented. He took his time to make sure everything was perfect and answer any of our questions. We were able to go back to Choice Granite and select what sections of the slab would be used and where. You could tell the pride they took in their work and were so dedicated to getting it just right. The install day came and the install team was fantastic. They were efficient, professional and very friendly. Everything went smoothly. The finished product is awesome! You can tell just how much time they put into make sure everything was perfect. The backsplash lines up perfectly with the design on the actual counter etc. They were a true pleasure to work with and I'm so thankful that our contractor took us there!

I used Choice Granite & Marble to install 2 kitchen countertops (incl a farmhouse sink), a marble…read morewindow sill, and two granite hearths in a house I'm remodeling. Their work was excellent. The template guy was thorough and accurate. Fabrication was completed on the day they promised and the install team was punctual. They took care not to damage any of the rest of the house during the install process. Worth noting that due to an error on my part, they had to make a second trip to install a part of the countertop. Pricing was reasonable given the scope of work we requested, which included substantial hand-prep for the hearths (curved to fit the fireplace). The install techs are pretty quiet, but I'm paying them to install countertops, not to talk my ear off. They were certainly professional and the install was perfect (incl a seam that was flawless). I can't speak to the old reviews here, but I had numerous interactions with the office staff, the install manager, and the team- everyone was professional and courteous. They delivered exactly what they said they would, and the price I was quoted.

Had my new counters installed this past week. It was very interesting. Never received any…read morepaperwork and sadly did not understand the workers but thankfully everything worked out. It was a little stressful but for the price and speed they got it done I can't complain.

We had granite installed in our kitchen last Saturday. It was "Typhoon Bordeaux". It turned out…read morebeautifully! Charlie, who runs the place, was very helpful, as was everyone involved. We checked 4 other local places and The Stone Connection's price was HALF the cost of the other 3 places. I highly recommend giving them a call & vist if you are looking for Granite Countertops!

Wife and I where int he area and decided to stop in and check out some of the designs…read more The staff where super friendly and helpful and extremely knowledgeable. I felt some of the pricing was a bit high. The place was pretty good overall and I would go back again. If you need kitchen or bath or other house stuff it is worth a trip.

VERY disappointed with this company. A friend referred me to the company based on him purchasing…read morematerials from them. He told me they do installs also. I began communicating with them 6/22/26. There were emails back and forth several times, ironing out the details of the materials and work I wanted to have done. I thought it was odd that no one was calling me to discuss the details or to set up an appointment to come to my home to get exact details themselves. I got my first phone call from the company on 7/7/26. The woman I spoke with was very friendly and seemed to be very genuine. I explained I would be on vacation should see reach out and me not respond. She explained that their installers are a third party company and had to work with them to get the quote, but said she had all the information she now needed to get that. I was given the impression that I would have the quote to me by the time I returned from vacation. I did not. A month has now passed since my initial contact with the company. I emailed them 7/27/26 asking about the quote, and the response I received was that they were still waiting on the 3rd party (installers) and the person they were waiting on was on vacation and wouldn't be back for another 2 weeks. At that point I was sure, as I had suspected earlier, that I was being strung along the whole time. I have no respect for people/companies that operate on lies. Just be honest with customers and tell them you don't want the job or you are too busy to get to it. Total disrespect. Everyone's time is valuable. I truly don't know how people can do this to people. Friends that wanted similar work done were waiting to see how things went with mine. I have already begun sharing my experience with those people and others and I will continue to do so. I do NOT recommend this company in any capacity.

I have reached out via email and phone numerous times. No answer and no call back. I have the…read moretickets from their ticketing system. But no responses. Find other places. They pay for commercials not service.

Totally LOVED working with this company. A small business that puts Service as one of its core…read morevalues. From Brianna (sales) to Joe (stone consultant) to Brandon (layout measurer) to Rich (project manager) to the installation team of Noah, Sam and Logan... EVERYONE was a pleasure to work with. Great stone selection and their white-glove installation along with having the best price of 3 companies we looked at. Their attention and care for the customer was refreshing. Would absolutely recommend and encourage anyone interested in stone solutions to call Ultimate Granite.

They talk a big game about how they have a experienced staff to get your money, but the truth is…read moreonce you get to the point of the install, it's far from being quailty professional work, I myself will never use this company again. Do yourself a favor dont be in a hurry, make sure to check over the ENTIRE slab for fissure's and crack's from whoever you are buying the stone from, if possible try to talk with someone who has used whatever fabricator you decide to go with.

I just had granite installed in my kitchen and two bathrooms. Besides it looking incredible, the…read moretime the men took to make it look exceptional was more than I could have asked for. Because I live in a townhouse, it was going to be an issue due to the large piece of granite that had to be carried up two flights of steps and around corners. The men made a plan and put rugs everywhere to make sure there was no damage bringing the large piece in. Success! There was also a seam that Jeremiah made perfect. I'm not exaggerating when I say you almost can't feel it. I highly recommend Youngstown Granite. Jackie was very helpful in helping me select granite and the installers I had were courteous, knowledgeable and careful.

Amazing. The best stock of natural stone, expert sales help. I love going here when brainstorming a…read moreproject. The guys who work here are used to dealing with pros, but they are incredibly helpful when you want to do it yourself. Delivery is fast and reasonable. Or they will load your vehicle for you if you want to carry it away yourself. The tools are top rate, the materials are the best anywhere. They spoil you, and I never go to box stores anymore to buy Hardscape, natural, stone, soil, compost, mulch. It's a one stop shop and will help anyone do their project right.

I went there to buy landscaping material for my garden. They are great in terms of availability of…read moreeverything you need for landscaping but I really appreciate a little more friendly support to help as I am a total novice and had no idea how much and what to order. I will probably go back they really have all I need but I will educate myself better before going next time.

Eight short years ago Roach & Ziegler installed a ceramic tile floor in my entry, hallway, kitchen,…read morelaundry room, and powder room. Although my floor is only 8 years old, the tiles were uneven and loose throughout; the grout was not a uniform color, and the grout was severely cracked and in some places chunks of grout loosened and popped out. The installers failed to seal the grout or even clean the grout film off of the tiles. The floor began deteriorating after approximately five years. What kind of company installs a tile floor that has inconsistently colored grout and uneven tiles that were not properly adhered to the subfloor. As a result of the sloppy installation, the grout developed long cracks and holes throughout. One would expect a tile installation to hold up for more than five years. The original floor installers did a poor job at every level. I had to spend a great deal of money to hire a company to fix my floor, which Roach & Ziegler refused to do. I approached Roach & Ziegler several times asking for someone to look at the floor, but I could not even get anyone to return a phone call. The employees from the renovation company said the my floor was the worst installation that they had ever seen. If you want to risk having "the worst installation" possible, go ahead and call Roach & Ziegler.

I have been very impressed with the customer service and selection at this small town store that…read moresells Ashley Furniture at great prices. While physical stock is limited, there are many catalog options and the owner and his wife are friendly, honest, and courteous. When I went back to look at an appliance he was honest and told me that he may not be able to offer me the best deal. I would highly recommend Roach $ Ziegler.

While I have had generic experiences here in the past, I just had possibly the worst customer…read moreexperience I have had in years, anywhere, at this lumberyard. I used lived across the street, for many years, shopped for plywood and 2x4s for all my small projects. While counter folks could be gruff, I never had any issues, my questions would an answered, and people were generally friendly. I liked that it was a local shop. They are more of a contractor/construction company supply house, but I know plenty of DIYers and small contractors who buy there. But it has been a few years since I bought supplies there. Today, I went in and I was diligently ignored by three counter people (not even a 'we see you and someone will be with you soon') even though there was no one else in the store. One decided to make a phone call, another sorted through opened envelopes, and a third sat down and did not acknowledge me. Nothing. Finally after two minutes, a young woman came to her counter station and asked if I had been helped. After explaining what I wanted, a small 2x4x16 order of a few hundred dollars, the man who had previously sat down (next to the women who was now helping me) basically told me what I wanted wasn't possible, I didn't understand what I was asking, that this was construction grade lumber, and since I wasn't an employee i couldn't 'pick' the lumber (which I had asked to do), and in end ... they really shouldn't make that sale. "So, you won't sell me the lumber?" No, they just couldn't do it, too much time to pick the truest lumber, etc. And I said they don't have to pick it. I would, and restack it, neatly. No, I wasn't an employee so I wasn't allowed to pick that size lumber. I will note that I have selected wood products there previously, multiple times over the years, including 4x8 sheets of ply and some long lumber such as 16' footers, though not recently. I was a bit shocked, speechless for a moment, and then I explained I did in fact knew what I asking, that I had done this before, that the studs were to be exposed so I had to pick good quality pieces. No, they weren't going to sell me the wood. He was, throughout, dismissive, unapologetic, and eventually told me I should leave and find another place. Frankly, I would have paid more, or even been happy to work out a compromise, but he had no interest in helping me. He didn't know me, who I worked for, what long term account he was risking. He just decided he didn't want my order. No one else on the counter intervened. The woman who was helping me was silent. Stunned, I slowly walked out, turning only once to ask him what was the reason he was acting this way, and he started mocking me, saying I was the one who started it, I was the one being mean. As I walked out, he continued to say things after me, nonsense things, actually. So, yes, I can never shop there again, nor would I ever recommend it to anyone, but I will not say that no one else should go there. I know many people love this shop. I simply wanted my experience to be noted.

They bent over backwards to help me. Fabulous treatment. I am going to continue using them since…read morethey are a local supplier.