We were very apprehensive about boarding our dog Rocky, a ten year old Puggle has only. Even…read more Boarded a few very few times and usually only over night. Heard about how this place went to Check it out with Rocky and we all fell in love. Extremely roomy kennels, heated and air conditioned. They have an air exchanger that totally changes the air at least three times a day! They will pamper your pet to pieces. They get to go out and (your choice) with or without other dogs. They go out at least 6 times a day or more. The floors are warmed and comfortable even for us to walk on. Cats are in their element, from what we saw. Rocky had such a good time that when we came to pick him up, he did his happy dance. For a few minutes then went right back to the gal that we were talking to, looked at us as if to,say, ok. See you later and turned to her! Of course he was really glad when we put him in the car, but this place takes fantastic care of your pets and really cares for them! Very very reasonable, they also have ,a groomer, we requested a bath nail trim and a shave. He was so spiffed up and looked so cute it's not funny, They are located in Metamora and have a huge outdoor fenced area, that the pups can play in. We will definitely be using them again and have been telling everyone about them. They also have doggy day care! Terrific. So glad we found it. The staff is terrific and it shows that they all love animals! If you are looking for a place, This is it!!!

During Covid they ghosted all their customers, even those with pre-paid reservations and day care…read morepackages. Full on disappeared without communication. They reopened at a new location and we attempted to give them the benefit of the doubt- but between booking and arriving no one reached out to tell us a piece of documentation was missing from our vet and we had to leave with our dog and figure out same day care plans for her. So all around complete lack of communication in our experience. Will have to find a new place.

I was looking for a nearby kennel to board my German Shepherd while traveling recently and found…read moreShores through a Google search. I noticed they had some negative reviews on Yelp and that made me nervous but they were quite old and they seemed to have better reviews on Google and Facebook so I went ahead with boarding her there and everything went just fine. The employees all seemed to care a lot about the dogs and knew a lot of breed specific information, and gave her her dietary supplements and played with her. I appreciated the photos they posted to Facebook that showed her having a good time, and that the owner called me and told me how my dog was doing when I asked. The yard is double fenced to make it hard for dogs to jump the fence, and they have a double gate setup for pick up and drop off, and they give you the option of individual or group play sessions. They bathed her and trimmed her nails before I picked her up and she came home smelling good, happy, and healthy. I would definitely board her at Shores again.

My dog loves coming here! Donna and her staff takes wonderful care of my dog, and she always comes…read morehome smelling so nice! They even take pictures of the dogs daily so you're able to see how they are doing and how much fun they are having. I highly recommend this place!