I had an appointment at 4:00, showed up at 3:35 did not get called to the front until 4:05. asked…read morefor my insurance cards and then told me to wait. keep in mind someone else got called back to see the doc before me. I was only getting a flu shot so why the long wait who knows but I wont be back.

Update: they called me in right after and the NP was kind genuine and patient.. She took them from…read more2 stars to 4!! Made an appointment and I'm still waiting 30 minutes later. Would have been better to be a walk in and another clinic. Ugh..

had gone to the Winchester location and was told to go to Cordova location, after checking in and…read morewaiting for Ober an hour, was told no xray and would have to go to Desoto minor med?? I had already wasted 2 hours of my luvh break- what a waste of my time and money. They took my copay but did nothing for me except to say no xray!

Do not go here. The receptionists are rude and they do not want your business. I was treated bad…read moreby a receptionist this morning when i went in with a piece of glass in my foot. She was very unprofessional and told me on the phone that they were busy and when I got there 10 minutes later there was not one person there. if you go here you are wasting time and money. Read the other reviews of this place. They are worthless. Do not care about the patient at all. Stay away!!!!!

I have been a patient at this group for over 30 years and never encountered the problems that I…read morehave experienced this year. Apparently there is a new call center taking the office calls and they are very bad. I have been left on hold and no one came back, given miss information and waited for over 15 minutes for someone to pick up. They are overly polite but sadly, lacking in good customer service. I have no complaints with the office staff but this call center is a mess.

Finding a good clinic that can take new patients was tough. Before I discovered MMG-Sanderlin, I…read morebooked an appointment with another primary care clinic that did take new patients. But I started to have doubts closer to my appointment because of poor customer service. So, I canceled my appointment and was back to square one. Then I found MMG- Sanderlin. Thankfully, they took new patients. I checked in and I was called in a little over 5 minutes later. The staff were generous: Andrea, Nurse Practitioner Amanda Lee, and Lynda. They were respectful and answered my questions that I had. I was done within an hour. I enjoyed my time there. I highly recommend this place.

Over the years, I've generally received efficient and friendly service from here. I'm glad that…read morethey accept health insurance. (Going here means avoiding a visit to my physician's office, which almost always takes an inordinate amount of time.)

Horrible service. They are totally insensitive to older people. They required that I climb up on…read morethis high chair so that she ( the young nurse) wouldn't hurt her back by bending over. She did not care that I was afraid of falling while I climbed. I will not go back.

Came in for blood draw.. The attendant was kind and friendly . She checked everyone in spore and…read moredecisvienes

Dr Robinson was great. She took time with me and really examined me. Asked questions and I felt…read morelike she cared, I recommend her for all you general medical needs.

The office staff is grossly incompetent. Dr. Murti has been my General Practitioner (GP) for over…read more10 years. During my last bi-annual visit with her on August 25, 2025, her office scheduled a follow-up appointment for February 16, 2026. Forty-five minutes prior to that appointment, I received a call from her office informing me that my appointment had been scheduled on one of Dr. Murti's days off. I took a day off work and drove for 2.5 hours (128 miles) only to find out that her office had scheduled my appointment on her day off. Her office staff had over 5 months to correct (reschedule) an appointment that should have never been scheduled in the first place, yet they waited until the last minute to try and do so. Why would anyone entrust their healthcare to an organization that they can no longer trust simply to schedule an appointment? Suffice it to say, I have a new GP now.

Found everyone friendly, helpful, knowledgeable and did an excellent job caring for my child.read more

So I helped bring someone to make their appointment here. I would say that this place is very…read morewarm, welcoming, and helpful. The nurse that assisted the doctor, Brionna Beals, was very helpful, funny, and down to earth. The staff gave a patient-centered care that is very appreciative. They gave suggestions and were willing to hear my friend out while discussing his medical history and what has helped in the past. The doctors name is Wendy Powell. She was also very attentive, helpful, and great with giving recommendations while assessing anything that needed urgent attention in case she needed to make any calls for him.

Very professional setting with friendly staff. The initial appointment was very thorough and…read moreanswered all of my questions. After that visit you come in once a week for a quick shot. I have noticed an increase in energy, better sleep, and improved performance during sexy time lol.

Awful customer service. Called to schedule an appt & asked if they covered my insurance. They said…read moreyes. Called my insurance company who informed me that they don't cover services at this location. Called back to cancel and the woman got angry with me and argued. I said I just wanted to cancel the appt. and she continued to argue, then hung up. Don't go here!

Warning: do not go there for anything. They told me that my insurance would cover the entire…read morestudy. (multiple people from this office). Once I registered they did not process my insurance correctly so I had a bill for $4,000. I emailed and faxed my information to them, I get a bill for $900. Over a year later, I get a collections letter stating that I owe $150. After doing my research on this company, I found a $13.5 Million settlement for fraud. I do not trust this place and warn you not to go there. You do not know if they are giving you false information or processing your insurance correctly.

Thanks for being so polite and for the blood pressure check. Good care, good quality, and great…read moreoffice experience.

Wonderful staff with great attention to detail and awesome attitude. I was end and out in no time…read morewith my prescriptions sent immediately to my pharmacy. 10/10 Highly recommend this location!!!