This hospital is our preferred hospital in Evansville. They take good care of their patients. At…read moreleast in the ICU and the 5th & 6th floors. And they answer family questions - whether in person or when we call on the phone because we're not at the hospital that day. Also, the chaplain(s) are great.

Outpatient surgery. Staff is amazing. Bed is good. Doctor is fine. Was very well informed about…read moreeach part of the process we were going through, but the television will not work with the remote, and it won't work with out it. I know that sounds like a petty thing, but honestly if they won't take care of something small like the tv, how are the other electronic serviced? I'm talking about the ones that help save lives. The television would have greatly reduced my family's stress as a good distraction, if it only would work. Coming 2hours early is a lot when you spend the majority of it just sitting thinking about your procedure. You need to do better St. Vincents .

I needed 5 stitches in my hand. I received no medication because I didn't want to be charged for…read morethat too and was there under 1 hour. My insurance company paid them 2275 and they had the nerve to send me a bill for $1136 because they wanted 3141 for that thirty minutes and five stitches. That should be illegal. Do not trust them!

From the owner: At Deaconess Cancer Services, we approach cancer care as a collaborative effort between physicians,…read morenurses, social workers, nutrition services, and others -- all working in concert with patients and their families.

My husband has been a patient admitted here three times in three months because they kept…read moredischarging him before he was healthy enough to go home. This hospital failed him on so many levels. They failed to set up aftercare (doctors' appointments/referrals, imaging, continuing medications) properly, which meant he waited too long for care, went without proper medication treatments, and ended up with worsening diagnoses each time. He now has permanent damage to the organ affected. We were assured by a doctor that he would be sent home with proper pain control and that was also another failure on their part. They have some good nurses and techs. However, we experienced total negligence, belittling, and rudeness from some of their RNs. I am a nurse myself and had I not fought for his discharge orders, this hospital would have sent him home yet again, with improper and lacking aftercare. I honestly worry about any patient put in their care now. I will make sure none of my loved ones ever come here, which is sad because my mother worked here for 20 years and I've been a lifelong Deaconess client. Please look at their reviews, sadly, we are not the only family this hospital has neglected or failed.

This facility needs to be shut down and investigated and we mean, investigated, very seriously. I…read morewouldn't even give it a star but you have to, to post. This "place" is the absolute worst, most unprofessionally, unethically run, "place" we have ever encountered and never ever will again. Since our experience, we've heard numerous other horror stories from others that have experienced horrific care (?) in this "place". We literally and physically REMOVED my loved one from here and brought them to a REAL hospital where in 5 days, (and then was able to go home!) they had everything turned around in the right direction and did what this "place" could not not do in over 3 1/2 weeks...3 1/2 weeks!!! They suck off the MEDICARE is what they do and keep the patient drugged to not know anything then diagnose as, confused, etc, etc. The tie down stories are real when you read of others experiencing the same treatment. I witnessed it with my own eyes. They give anti-psychotic meds, sedatives and pain killers, because they don't know how nor do they care how, to properly treat the patients. They administer these drugs so they don't have to deal with them...just knock them out and keep the patient drugged up! Mine would literally call me screaming, "Get me out of here, NOW! They're just keeping me drugged!" IT'S ALL ABOUT SUCKING OFF THE MEDICARE AND THE INSURANCES. A worker even mentioned that! I am telling you...IT IS BEYOND YOUR WORST NIGHTMARE TO BRING AND LEAVE ANYONE HERE...PERIOD! I cannot emphasize the seriousness of this enough. What I have said is not enough! NOT EVEN WORTHY OF A ONE STAR REVIEW!

We went to Deaconess Gateway Emergency Friday when his truck ran over his arm. He had stitched and…read more2 broken fingers. The people were great. Brought X-ray machine to him in the room. We were there for about 4 hours. *But they referred him to Dr Green, a hand specialist, for Monday August 26,2024. we called the office, they couldn't get him in until Tuesday September 3rd. It didn't feel right. the ER told us that he should be seen today, Monday. TheER put a temporary cast on and his pinky finger was not set, because it had too many fractures. The ER told us it would require a hand specialist. He would have to have a pin or wire to fix the pinky. I was not comfortable with waiting a week and a half before it would be fixed Plus the cast was a temporary one and this Dr Green would put a permanent cast on. I called Orthopedic Associates they wouldn't see him. Because he was referred to Green. So I called Tristate Orthopedics they said come on in. So Dr Perry's assistant set the finger without using any pins or wires. And put a splint on it, and it's fine! shoooe wee! glad that's over. *

My ex-husband had our daughter take him to Deaconess E.R. because he was in severe pain. They did a…read moreCT scan and found multiple large lesions on his lungs, liver, and kidneys. They refused to give him any pain medications and discharged him with instructions to come back in a few days for a biopsy. My daughter is a registered nurse, and I worked as a CNA. We know that it was cancer. He was in the final stages. My daughter took him to Baptist Health in Louisville, where they immediately admitted him and put him on pain management because he passed away less than a week later from small-cell lung cancer. Which is highly aggressive. I have never seen such cruelty from a hospital like Deaconess. I will never go to that hospital again! People in the state of Indiana complain about the quality of healthcare in this state. Now I know why. I would not recommend anyone to move here or to use Deaconess. I was in the Midtown Deaconess Hospital because my heart was out of rhythm. I have atrial fib, a heart arrhythmia. When I was in there, one of the nurse aides asked me if I had ordered dinner yet, and I said no. She snapped at me by saying, "Well, order it!" I told my nurse, who came in later, that I did not want that aide in my room again. If I did that to a patient at the hospital I worked at, I would have been fired!

I've left a review on here before, but I had to leave another one because I got a whole different…read moreset of staff upfront and they're just as phenomenal as the other others and I hope they are rewarded for their good service Jeri is the receptionist I got this morning. She is always smiling and in a good mood so helpful and the young lady that took my vitals name Madison very professional for such a young lady and of course I saw Dr. Amy again and cannot say enough good things about her and this place I recommend it to anyone who had the urge to go sit down at an ER for simple things like colds and flu. They helped me with UTI symptoms symptoms I was in and out of there in 15 minutes! And every time I go in, it is immaculate. They work at keeping everything clean. I just hope they're higher up. See this because I know they have a pretty thankless job yet they do so with no trepidation I think all of them for your service.

‍This is the clinic I ALWAYS take my family and I too anytime there is some sort of last minute…read moremedical issue, sickness, or minor emergency that requires a visit (even if it's last minute). I will say the first and most important reason that I myseof pick this location everytime that one of us needs to be seen would be because of the staff! Marcy Mabry, APRN, (which is the clinic Director at the Henderson clinic) is so sweet, patient, and very attentive when it comes to her patients she is seeing. She is quick and amazing everytime we are there, but she is also very thorough when it comes to the examination, diagnosing, and the overall attention she gives to hearing all your concerns as a patient. (Quick isn't always a bad thing and she has proven that to me as a parent more than once). She has even just recently caught my son's low oxygen levels due to a pneumonia diagnosis she had come to the conclusion of, and she was sure to schedule us a follow up for him in just a few days from then so that she could ensure that his oxygen levels had safely came back up after some medication and rest. She is always on point in all the times I've had to come there with my children or myself! Also the ALL staff! Everyone there from the most kindest front desk secretary ever, to everyone that is apart of the Nurse staff there are just so kind, understanding, yet gentle when necessary. And of course Mabry! They are all always so friendly and consistent! They have always made our experiences easy, comfortable, and smooth. I want to add that the building itself inside is also always clean and tidy everytime I've been in there. You couldn't ever tell sick people have been in and out of there at all all day long everytime I've been there. The check in process has also evolved as well, and it is super easy these days! We absolutely adore them all there and they are always our go too when we aren't being seen by our family doctor's or specialists and need someone to count on!!!‍