If you're looking for excellent service I highly recommend Diversey Auto Repair. A gentleman by the…read morename of Sam introduced himself and went above and beyond to make sure the car was safe to drive. I was very thankful to him because I arrived at 5:50 PM and the shop closes at 6 PM but wouldn't leave until the job was completed. If that's not great customer service I don't know what is. Kristina

BUYER BEWARE! My experience with Diversey Auto Repair was absolutely unacceptable…read more I purchased four tires, and only ONE of them was actually usable. The other three were a complete disaster: One tire had a nail hole. One tire had a slashed sidewall. One tire wasn't even the correct size for my vehicle. I honestly couldn't believe someone would try to sell tires in that condition. It's either complete negligence or they simply don't care what they sell to their customers. To make matters even worse, when I went to pick up the tires, the employee acted like I was inconveniencing him because he was on his lunch break. He made sure I knew he was eating instead of acting like a professional. He even offered to help me load the tires into my vehicle, then immediately walked away, leaving me to wrestle with them by myself. I've never experienced customer service that rude. I then tried dealing directly with the owner, Rod, hoping he would make things right. Instead, all I got were excuses. Every time I contacted him through Messenger, he brushed me off by saying that "weeks had passed," as if that somehow excused selling me three bad tires. He repeatedly promised he would refund my money, but those promises were empty. The refund never came. Businesses make mistakes. What matters is whether they take responsibility. Diversey Auto Repair didn't. Selling damaged and incorrect tires is bad enough. Treating customers like an inconvenience and then refusing to honor repeated promises to make things right is even worse. Save yourself the frustration, wasted time, and money. There are plenty of honest tire shops in Chicago that inspect what they sell, treat customers with respect, and stand behind their word. Based on my experience, Diversey Auto Repair does none of those things. I will never do business there again, and I strongly recommend others look elsewhere.

Growing up in the neighborhood, it has always been easy to know where to take my car as problems…read moreoccur - Rojas. I have easily been going here over 15+ years, the service has always been reliable, they are easy to talk to, I've personally spoken to the owner who is a great man. Car problems aren't fun to have, what is nice is knowing that your car will be taken care of while it's here. Pricing is great, timeliness is solid and if you're in the area/need a reliable mechanic, I urge you to come here.

Friendly customer service and clear explanation of repairs needed. They provided quick repairs at…read morea reasonable price.

I've had my Kia Soul repaired at Twin Lens, on several occasions. I experienced professionalism,…read moregood work and done in a timely manner. I will take it there again.

Very highly recommended, extremely professional level and expert service. Trustworthy, reliable,…read moreand dependable and very reasonable.

Best mechanic around. Jeff is a great and honest mechanic. I've never had any issues with the work…read moredone in his shop and the pricing is very transparent. You see a detailed list of what is being charged to you in your receipt. He also calls and lets you know what your car will need before doing any work. How many mechanics would tell you that you don't need something replaced? Not many. Most mechanics will do whatever to scrape some extra cash off you but not this one.

I can't recommend this place enough! The quality and value of his work cannot be matched.read more

My father always said, there are three people you should always have on speed dial, your lawyer, a…read moreknown handyman and a known mechanic/auto shop. For my family, this auto shop is THE ONLY place we will go to. They are trusted, do really great work, and the best part: they don't up charge or try to nickel and dime you. Everything is super transparent. I've had all 3 of my cars serviced here, from things as trivial as fixing the rear sensor, to transmission work, to small repairs - I've never once had a complaint. Chose this place due to being close in proximity to work, and even though I no longer work there I bring my cars here all the way from Plainfield because they're the only ones I trust with my cars.

Owner TAJ is scam artist lier dishonest person Will steal…read moreyour hard earned money Work to be done on my car cost $200 he wanted $1200 for it shop down the street did the same exact work for $200 where he wanted $1200 for STAY AWAY

I came here this week because I failed an emissions test and was recommended this place. I spoke to…read moreManny and he worked with me on payment and gave me his word (which he confirmed the owner agreed with). I come back the next day to pick up my car after the payment deal was agreed on and implemented and Vanessa had a snarky attitude claiming that this deal I made with manny (and again confirmed with the owner) didn't exist. I asked if she could please reach out to manny as I was here yesterday and spoke to him and she did and he lied and said our deal wasn't what we agreed on. I picked this establishment after visiting others that I felt we're gonna rip me off and trusted this one wouldn't and am disappointed that this is what occurred.

Be hesitant comming to David's auto just asked to speak with a professional the lady upfront is…read moremoney hungry and they do not care for constomer service I asked to speak with somebody and she started screaming prices and telling me I have to pay all these things when I just needed to speak to the mechanic about a issue with my exhaust for a professional opinion she started saying things she had no knowledge about and they haven't even seen my car multiple people I know told me they had similar experience but I wanted to give it a shot for myself but they indeed was right and this establishment dose not car for the people they serve tri Taylor area

They scam people by saying they can't replace lifetime guarantee brake pads (even though they get…read morethem for free). So they'll charge you for new lifetime guarantee brake pads and not provide any warranty info, so they'll charge can keep on charging for free parts, and the customer keeps on paying even though an honest mechanic would never charge for that. They chose not to respond to our Better Business Bureau complaint. Avoid this place completely.

My father backed into my car on Thanksgiving, and I was calling the next business day in the…read moremorning. Grand Auto Center was the first to be able to get me in. I wanted to get my car fixed ASAP with the Christmas holiday and probable winter storms around the corner. They were great at answering my questions and getting my car into the shop in a timely manner. I was able to get my car right before snow hit before Christmas. Thank you, Grand Auto Center!

Beware of the 5 star reviews! I had a terrible experience with this auto shop. There was a dent in…read morethe front bumper of my car and I decided to come to this shop due to the great reviews. I came the first time and asked for a quote to pop out the dent. The owner tells me $30, but they were booked for the day. I come again and they were booked again. I confirmed a second time on pricing and he says $30-$40. I come back the third time and he finally puts a mechanic to work on my car. After the job was complete, the owner asks me the price we agreed on and I told him $30. He goes into a crazy tantrum saying how he would never accept the job for so low and tried to charge me $80. I argued back saying how he told me twice $30 and we settled on $40 cash only. There was faulty airbag sensor found during the dent job, but after this experience, I decided to not continue with their services. The mechanic did a good job, but I would not come back.

I stopped by here for the 2nd time and there will be a 3rd and possibly a 4th. 1st stop for the…read moreinstallation of aftermarket running boards for my FJ. It took around an hour for the install. They checked with me on position, etc,. I paid, they were very straightforward and honest with pricing. The 2nd time I stopped by was to get a grille guard installed. This time I left the truck due to Covid. Thank The Lord they are only 5 minute walk away from home. They called me I picked it, checked it and everything was GREAT. I even inquired about some possible minor body work (probably next year). I just scheduled another appointment to swap out the aftermarket boards for original OEM boards as well install of OEM cargo net on the back door. I am looking forward to it, been a long time coming!