1. Metro by T-Mobile

1. Metro by T-Mobile

0

Williamsburg, NY

Cancel

Open app

Search

Metro by T-Mobile

2.6 (5 reviews)
Closed 10:00 am - 7:00 pm

Metro by T-Mobile Photos

From this Business

Recommended Reviews - Metro by T-Mobile

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Sara Y.
34
1052
6217

1 year ago

Helpful 1
Thanks 1
Love this 1
Oh no 1

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Customer Care

Customer Care

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Customer Care

Customer Care

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 2
Oh no 1

Ask the Community - Metro by T-Mobile

T-Mobile

T-Mobile

(25 reviews)

$$

Greenpoint

This review is regarding the customer service at this store…read more Vincent, a sales associate is aggressive, rude, and condescending to the customers and colleagues. This is the third time I've encountered him and today has to work with a manager even though he was fighting to keep my sale. (He's a snake). Luckily Guillermo was friendly and informative - he and Greg are the only reasons I kept my business at the Greenpoint store.

Atrocious store with a miserable customer experience. I had a replacement phone to pick up, and the…read morerepresentative kept insisting we owed them money. We did not. She then shrugged and said to talk to her manager, Abiud, and did not engage with us further. The manager throws himself next to us, makes no conversation, and denies my request. Even though it was cleared by T Mobile and I was only there to pick it up. When I asked him to help me repair my phone, he shrugged and said I had to go through insurance, but that he couldn't help me with that either. When I expressed my frustration, he sucked his teeth and said, "I'm getting screwed here too, lady." Excuse me? Helping a customer with a cleared and approved repair is "getting screwed"? When you held my replacement phone hostage? AVOID AVOID AVOID. If you are not buying a device and the mediocre employees can't make commission off of you, they'll just do everything in their power to be as unhelpful as possible. Stop acting like your only job is selling phones. You aren't a salesman, you're a customer service rep. Act like it.

Krossover Networking & AV - Grandstream VoIP phone system with YeaLink VoIP phones

Krossover Networking & AV

(3 reviews)

Williamsburg - North Side

From my first contact with Keston, the brains behind Krossover Networking & AV, I knew he was…read morediligent and hard working! He came in less than 24 hours after first contact, to determine the job desired. He listened to and applied all details specified. Before the end of the day he emailed written, detailed bill of explanation for the job.  He is extremely professional how he handles the steps to determine if you want to use him for your needed work. He has insurance and that was important in making choice. Once I confirmed desire to do business with him it took us awhile to schedule the day he would return, but this was all fine because he met my needs and again he worked with me.  The day he came to install security camera system and ring system he was on time and punctual! His work ethic is very strong.  He worked independently until a helper came. His helper or partner is nice but Keston is the brains and definitely more conscientious.  If you have little to no experience with apps and computer functions you need to be aware to get his attention. I say this because I identified a few details after they were done and I required more instruction and assistance.  Once Keston realized I needed more attention he provided it and additionally fixed my concerns.  I required more equipment and he came the following day with it and installed it.  I didn't mind and respected Keston's ethic and that he knew exactly what was needed! Unfortunately, the ring system malfunctioned and needs to be replaced.  As soon as the replacement is obtained he will return and install.  I am very pleased with work overall. I am giving 5 stars but I would give 4.8 if I could because Keston's helper lacked the detail and consideration I expect.  I like all booklets that come with my systems and he disposed without asking me, this bothered me. Regardless of this minor detail, I plan on using Keston for future work.

I hired Krossover to rewire my building for WiFi. The work…read morewas done on time, for the price quoted, in a clean and professional manner. They are knowledgeable, very careful of interior furnishings and finishes, and nice to work with. I recommend them highly. Warren in Manhattan

Metro by T-Mobile - mobilephones - Updated July 2026

Loading...
Loading...
Loading...