If you are stuck with Spectrum, I recommend switching to Net NV. For July, my internet with…read moreSpectrum had dropped multiple times throughout the month for a couple of hours each day. I've finally had it and shopped for a different internet provider, except we only have AT&T and Spectrum. AT&T Fiber wasn't available in my area. It wasn't until reading up on local companies, that I discovered Net NV. I wasn't keen on wireless since I am used to wired connections and I needed a stable connection, but I was at my limit and decided to try them out. Boy, am I glad I did. I made an appointment late in the night, and they contacted me in the morning saying that they were able to come the day of since they had a spot open. I wanted the 500 Mbps to 1 Gbps internet service level, but the technician mentioned it depends on the line of sight to their towers so he let me know what was available after he got down from the roof. Turns out my location was within the range and I was able to get what I requested, yay! It is $89 a month for my internet service level. The Setup Fee was $99 dollars. Payment can be made online through their portal. Friendly communication, service, and great staff. Switch if you can! Also, you can see the status of their services at https://netnv.statuspage.io/

After a miscommunication, the owner personally called me to talk through my experience with their…read moreservice. I truly appreciate that he cares enough about his business and his customers to reach out and make things right. It is clear this small business is working hard to stand out against competitors. I respect the effort and am glad to see they have a commitment to customer service.

I contacted Datacomm to run some fiber optic cable for a networking project. Datacomm gave me the…read morebest qoute that I have seen in a long time for this type of job. The employees were professional and well dressed. The job was finished quickly and better yet accurately the first time. You are doing yourself and your business a dis-service by not contacting Datacomm for your needs. Thank you Datacomm

This is the first time I've used Datacomm NV (Josh) and let me just tell you, they are a great…read moreservice! I had them install a wi-fi router in my home recently. They arrived on time and quickly finished the job. Not only did they finish the job, but they helped explain in detail everything they did. Also, after they finished they gave me options for a surround sound system and offered a great quote with it. I'm extremely happy that I was able to find them and will definitely be using them in the future and would recommend to everyone!

Requested a quote and information about the services, as I was tired of the company I had that…read morewouldn't offer any deals for a long time subscriber. Plus, the aforementioned company that starts with Spect*** has lousy customer support/service. Got the quote and was happy with it, they scheduled the install, the technician showed up on time, did a great job with the installation and left everything just the same as it was. So far, after a week, have absolutely no complaints or issues....speed is top notch...no glitches. Anything that saves a bunch of money, and gives you better service is a win in my book....also, it's a local company

Since upgrading to maximum-data rate service in February of 2025, short term intermittencies have…read moredisappeared. Instead, there have been seven multi-hour losses of Internet connectivity. Our microwave radio relay changed from Fred's Mountain to Peavine peak when we installed the maximum-data rate equipment. According to SkyFiber, their relay station on Peavine peak does not have backup power, and so every time NV Energy loses power in the area, our Internet service is lost. Communication with customers when outages occur is slow.

I needed to run by the Charter Store in Smithridge to return a piece of equipment. This place is a…read morebit of a joke. I think they are dealing with a lot of mismanagement. When you walk in the store is divided into sections with the emphasis on their mobile phones. Services like Internet, cable TV and related are the other end of the store. You sign in on a (filthy, even by pre-COVID standards) touch screen that was so dirty I felt like I needed to wash my hands after interacting with it. When you finally got to talk to someone they were friendly enough and tried to help but it was going to be over a 2 hour wait time just to return my Internet device. I ended up going to the UPS store to do this. It's free to drop off there - just be sure you keep your receipt. It took Charter over a week to realize the device was returned and credit the account back. Charter and companies like that get away with the lack of customer service because there isn't a lot of competition. WIth 5G and high speed satellite Internet coming online that is about to change. It will be interesting to see if that finally get's them to fix their customer service issues.

Spectrum is the worst. Frequent outages in the Lake Tahoe area. Lousy customer service. Tried to…read morechange my plan to save money by reducing the channels in March because it was a second home. They said they put it through. Got a big bill in April. Called in April. Found out that they did not set it up. Discussed setting it up. Picked new channels and everything. Got a whopping bill in May. Called again. Said that they should have told you that I had to pick up a new modem to change the plan for the TV channels. Never was told this before.

We have used DTS Fiber for a few years and decided to move our office across town. We called ahead…read moreand confirmed with Jacob to find out what was involved in moving us, and if the Fiber was available at our new location. Then when we had a moving date, we called and made an appt. The day before the move date, Curt called and told us they could run the necessary lines that day, with the install the next day. Jeff arrived as promised the day of the installation and made sure that we were up and running before stopping to move on, even though he had to replace our router, which was unexpected. We fully trust the DTS crew to make sure we have the best and fastest available access to the internet, which is crucial for our business. We highly recommend using DTS for Fiber and IT Support.

From the owner: DTS FIBER is a new player in internet delivery, but our team draws on years of experience as…read moreDigital Technology Solutions DTS, Inc., a Nevada-based IT services firm with clients throughout Douglas County and the communities of Carson and Minden. Through the years, we've become experts in cabling and internet networking solutions, and this enabled us to recognize our region's lack of fast, reliable internet at reasonable prices. We feel strongly that no one should get old technology and low service levels just because they live in a rural area, and definitely not at a higher price than urban areas.

I was just the for a whoopsie a couple days ago again, the young lady was so good at replacing the…read morescreen protector, she didn't meed the assistance of the guide tab. She must be the designated expert when it comes to cracked screen protector replacement, on top of that she does it faster than others using the guide tab. Truly a YODA of screen protector replacements." I happened to be in the neighborhood and remembered there was T mobile swag being given out today, the nice thing about this T mobile location is they seem to consistently have enough of the T mobile swag, rarely do they run out unlike other stores and especially the las vegas locations, you could literally go into a las vegas store the first hour and they will claim that they ran out of the swag, very suspicious.

Ashley made returning my modem hassle free. She was very nice and professional. T- Mobile had sent…read moreseveral emails, wanting to make sure I returned everything. I was worried that I didn't get everything, but Ashley assured me I had.

Nexus Techs has been really great! From helping figure out what was happening with our internet to…read morethe phone installation, Saul has been fantastic. Would recommend Nexus Tech for all your IT needs.

From the owner: ** Nexus Techs ** | Fancy name, but we’re your local tech pros with 30 years in the game. | Need a…read morecomputer fixed, a virus removed, Wi-Fi working again, or business phones set up? We’ve got you covered. | Remote help, managed IT, and cybersecurity—all tailored to what you need, never what you don’t.

Broken phones for months. No return phone calls. We went with a company that works. Worst customer…read moreservice experience!

From the owner: The Phone Man Ltd. Business Phone Systems offers the highest quality in data, voice, and…read moresurveillance services. We bring you over 60 years of experience in the local telecommunications industry, and we are authorized agents for virtually all network providers, including AT&T, Integra, Qwest, Charter Cable, Utility Telecom, and many more. We will not only install your new systems, but also train your staff on maintenance! Give us a call today to get started.