We have been a customer for aroudn 3 years now, I think. We have enjoyed a good relationship with…read morethem up until about 5 or 6 months ago. We have had an issue with spam callers calling into our system, and that is not entirely their fault. They tried a forwarding of calls to an auto-attendant and that stopped spammers from leaving messages, but it is still non-stop spam ringing (976 calls to my desk in the month of June!) That is all background though. My biggest issue is that they do not respond to trouble-tickets anymore. This last one has not been responded to in 9 days. Nothing. And that one was referencing another ticket that was updated 14 days ago. I was finally able to get through to them by calling, but only able to reach them through billing, as support just continued to have me in a queue. Brittany in billing (thumbs up to her for sure!) was able to contact her team, about the issue but I'm not holding my breath. All in all, I just don't see how they can operate like that.

We were misled with deceptive sales tactics entering a contract that UBS failed to deliver on. We…read morewere promised if we switched our phone and internet service over to UBS we would be delivered faster high-speed internet, and their phone service would be a much better solution that our existing service. The opposite occurred. We communicated to UBS and were told this is a rare occurrence and to keep our current service with COMCAST. When I asked them to cancel their contract because of failure to deliver what was promised they cut off my business line and effectively cut us off from phone contact with all of our clients. I have emailed, called on a cell line and written certified letters and have had no resolution. This has been a nightmare. Our 25-year-old business telephone number is hijacked by UNIFIED GLOBAL SOLUTIONS and will not release it.

David with DM Networking did an outstanding job. He was professional, knowledgeable, and went above…read moreand beyond to make sure everything was done right. He took the time to fully diagnose the issue, clearly explained what he found, and didn't cut corners with the repairs. Multiple Ethernet runs in my home were not reaching gigabit speeds, and David carefully repaired and re-terminated the wiring, tested everything thoroughly, and verified full 1 Gbps performance before he left. You can tell he truly cares about his work and his customers. Honest, detail-oriented, and dependable -- I would absolutely recommend DM Networking to anyone needing network or Ethernet work done correctly the first time.

David could have come over, fixed my problem with minimum effort, and charged me for it. Instead,…read morehe offered helpful suggestions that allowed me to fix it myself. Great guy with real integrity!

I have been using this colocation company for 18 years that sold out to vergent, and within 1 month…read morethey charge $240 for power to a 2U server, that was originally quoted for $85 a month for 2U server colocation, and there was no notification that was being done, or even documentation to sign to indicated that it would be going from $85 for 2U colocation space to $352 for 2U colocation space. I'll never do business with them. I tried to call and investigate what caused the increased and never received a call back or even an email of the increase. BAD, BAD customer service.

This is an amazing company...staffed with bright, hard-working engineers. Occasionally, service…read morewas interrupted, but that is the nature of the beast with internet and data connectivity. I've had such problems at home with Verizon and AT&T, but these folks always responded and ensured we got up and running quickly. I'm a little surprised by the other commenter who waited a whole day and then felt he didn't have to honor a contract he signed...something seems a little fishy there...

Have been a partner for 8 years and they have always been a great sales and service team. Highly…read morerecommend.

From the owner: NTi has provided award winning business phone system solutions and structured cabling to over…read more10,000 Dallas Fort Worth area businesses in the last 35 years. An unprecedented winner of the Consumer's Choice "Best in DFW" Award for 10 years in a row

I was a loyal customer of Frontier for seven years. I had great service over the years, despite…read moreoccasional outages that every internet company experiences. I cancelled my service today due to a competitor offering a better speed & pricing. Cancellation with Frontier took about 17 minutes, which was ok as I understood they would try to sell me another plan with 'better' pricing. However, I still cancelled and they are charging me what was explained to me as a standard $50 for shipping and handling for me to return my equipment...when other companies offer free drop off at the end of service! For this reason alone I would not recommend Frontier. I will go to my socials and spread the word of this $50 fee when Frontier has already collected thousands from me over the years.

Two words: Stay Away frontier is such a bad service. their…read moreinternet constantly disconnects in the evenings and they keep telling that they checked and everything looks good. If they send some technician, they charge $150. Really? two words: Get Out. Frontier, get your things together. Get rid of that cheap AI chatbot first.

Seymore Communication did a great job installing my cameras. They went beyond their call of duty…read more Great work.

I needed my surround sound up graded and connected. They did an awesome job. Gave…read more me exactly what I asked for.