Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

I was talking to Mike today as he had called me back without delay to address the Hi Speed Upgrades…read morethat are expected fairly soon. He runs this Company Flawlessly. You want the Best in Service? And Quick response times? (Great Steady Internet Also) Look No Further! Ditch that Comcast Nightmare!

Raw Bandwidth/Mike is incredibly responsive, dependable, and goes above and beyond. What sets him…read moreapart is his deep knowledge and willingness to help, provide recommendations, and troubleshoot (if needed) until all issues are resolved, ensuring reliable and available speeds -- which is critical if WFH. Unlike other telecom companies, he's easy to reach and provides exceptional support. Highly recommended for reliable service and support.

Our 100 year old school had some changes in classrooms and offices. We needed phone lines to be…read morerelocated to different parts of the building - something that proved to not be as simple as it sounds. Hal was quick in his response, was thorough in his questions, and proved to be knowledgeable. When Telenet's technician (I believe his name was Marty? Sorry if I got that wrong ...) came out to do the job, he was so helpful and patient. He was so considerate of the fact that we are an in-session school, doing his best not to disturb the classrooms or students. His work was neat and he took his time to do the job right. We are very pleased with how everything turned out and would be happy to refer anyone looking for a phone technician.

Hal was extremely friendly over the phone in answering all my questions and helped me schedule the…read moreappointment. Marty came by on time and was able to fix my telephone line as requested. Marty was super knowledgeable and incredibly friendly. Highly recommend.

I can say without any reservation that Suntech is the best security company in the Bay Area, and…read moreI've consulted with nearly all of them. Mike and his team were absolutely incredible from start to finish while installing my full home NVR system. Suntech stands out above the rest with their unparalleled technical expertise and exceptional value for the quality delivered. When choosing a company for something as important as your family's safety, it's crucial to pick one that really understands the technology inside and out and how to optimally utilize it to secure your home. During my consultations with various security companies, I kept going back to Suntech because I just felt like Mike was the sharpest out of them all. He fully understood my situation and grasped the entire NVR ecosystem more fluently than all the others, and he has an excellent memory too! On top of that, I feel that Mike truly cares about his clients- he's not in the business only to make money, but rather to make a truly positive impact in his clients' lives. The actual installation went smoothly and it feels so much better knowing that my whole house is now covered both inside and out at every angle with 24/7 continuous surveillance. Having that peace of mind is priceless and I'm so thankful to Mike and the Suntech team for it!

Excellent service. Completed the job quickly and were very careful not to be disruptive while…read moreworking at my home. Their pricing was fair and straightforward. Recommended.

I was helped by Julian and Patricia. Both were very pleasant and willing to troubleshoot my phone…read more Great customer service and will be back.

MetroPCS/David is not the most patient and friendly staff. He attempted twice to offer service to…read moreme when he was in the midst of another customer. He was brutally telling a male customer that he needs to do it himself to learn. WOW. I prefer to distance myself, maintain privacy and manners. Disarrayed store. David is unfortunately sloppy and unknowledgeable with any core technical issues. Consult with your customer service department before you send consumers wasting gas, time and effort. He failed to clean my phone. I had to request Dang, the owner, to wipe my phone.

I can't thank the folks at Total Computer Solutions enough. I needed a full retrieval of my data…read moreafter my external hard drive became unresponsive due to damage. I'd been using the hard drive to store ALL of my data after I had this same issue years ago, only with my laptop. Needless to say, losing absolutely everything I have saved is my worst nightmare. I worked directly with Gabe who could not have been more friendly or offered better customer service. He responded to my project request right away and we communicated regularly via text. Gabe answered all of my questions, big and small, throughout the whole process, and communicated clearly and thoroughly (I consider myself to have a basic/intermediate level of understanding technology, but am no expert). What I really appreciated was the transparency given with price quotes, and found that their prices are very reasonable for the service. Since I don't live nearby their shop, I took advantage of the free Uber service they provide to have your device picked up from and delivered back to you. I was incredibly hesitant to give my device, with all of my data on it, to an Uber driver, but Gabe assured me it wouldn't be a problem and that he had means to handle if anything went awry with the delivery. Thankfully this wasn't an issue. I don't know of any other company who offers this service, let alone at no charge. I am delighted and relieved to say that Total Computer Solutions was successful at being able to retrieve almost 100% of my data - the few irretrievable files ended up being not very important to me anyway. They also hold onto your data for 3 weeks post-service as a precautionary measure. I am so grateful I found Total Computer Solutions and now consider myself a loyal customer should I ever need their help again. Thank you, Gabe & the Total Computer Solutions team!

Brother IntelliFAX FAX2840 High-Speed Laser Fax Machine Fax…read moremachine is not responding to print command. I was informed by another interested and helpful 3rd party that I might need toner and that I already had two cartridges behind my office door next to the vaccum cleaner. Bless their heart, they remembered and now I know! Total Computer Solutions is a good value because they told me up front that they do not provide the service. But I know who can... I know once I get toner installed I will have 50 duplicate print jobs from repeatedly smashing the Print button. Scratch paper right?????? Yeah, I know

I had to wait for 30 min till I get my service…read more Unfortunately I lost my I phone 16 in overseas so I needed to get my phone ASAP however when I finally got my service it was only 15 min left till store close. They did help me get a new purchase then downloaded some apps that was nice however I was kicked out in the street after being awake for more than 24 hours from overseas flight out side until my uber app downloaded . I felt unsafe where I was My point was my wait and urgency to get new phone all the procedure was treated unfair

Went in on Jan 8 to upgrade both our phones to iPhone16. Saul was our customer representative-…read moregreat service, glad to have 2 new phones. Expensive but the $600 credit for each phone made it reasonable. Thanks. What happened the next day (Friday) was that I kept getting security warnings. Tried to fix myself. On Monday, I had Jury Duty, so I really needed my phone. My Gmail account was disabled by Google, not good. Went to Apple for help, but needed 2 devices (cell, iPad) to resolve) for 2 days, my primary email was locked. Called T-Mobile, they said they couldn't help- go to Apple. On Wednesday, went to Apple, the email was restored and Contacts rebuilt quickly . Thanks Apple!! I just tried to answer the Satisfaction Survey and share this information... but it wouldn't accept my input. Just letting you know, your usual Great Service was bad this time AND I couldn't even send the response to your SURVEY (you sent it to me) Sigh!