1. ArcSource Consulting

    1. ArcSource Consulting

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    Albany, CA

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    ArcSource Consulting

    4.2 (5 reviews)
    Open 8:00 am - 6:00 pm

    Services - ArcSource Consulting

    Cloud services

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    7 years ago

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    9 years ago

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    17 years ago

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    ComputerLand of Berkeley

    ComputerLand of Berkeley

    4.6
    (573 reviews)

    My Galaxy S10 had been hacked. I walked in and the owner came over. I explained my predicament. He…read moretook my phone, stared at it, while turning it over. In a few moments, he handed it back. FIXED! No charge. This man, Hadi, is a genius. He is most certainly very knowledgable and more than fair. I would never hesitate to refer him to anyone with technical problems. I really lucked out!

    AMAZING STAFF, OWNER & BUSINESS!!! These guys worked with me…read moreso hard. I had completely disassembled my $400 HP printer, put it back together and something went wrong and the screen wouldn't light up. They're not only found the tiny wire inside a very, very small cable that I have broken, they showed me a picture of it and gave me a complete tutorial. then they went on to explain why my printer wasn't working anymore. It had smeared printing because over five years, I've been using aftermarket toner on an HP printer. I then asked for a recommendation on a high volume printer for home use. That's in between category between home desktop and large office printers. They said they didn't know but they researched it and called me back a couple of days later with really excellent advice I took and purchased the printer they recommended! Then one day I was nearby installed a large projection system and didn't have a long enough power cable. I went in and explained and they gave me a 10 foot power cable for free. But most important these people are are very friendly as well as mean technical experts... But very humble about it and they really listen care about the customers. Wow!

    Bay Area Tech Hero

    Bay Area Tech Hero

    5.0
    (208 reviews)

    Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

    I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

    GTron

    GTron

    3.0
    (2 reviews)

    I wish I had read the Yelp reviews before coming here…read more My experience was disappointing. During my interaction with Frank, I felt uncomfortable because of comments he made regarding my background and financial situation. Others may have different experiences, but I did not feel respected as a customer. After reading other Yelp reviews, I noticed that some reviewers described experiences that I felt were similar to mine. I was initially quoted a $200 nonrefundable diagnostic fee via Zelle and was told the cost might increase. However, I was surprised when the final estimate exceeded $700 for what I believed were relatively minor repairs. I do not feel the potential increase in cost was clearly explained upfront. Because of my IT and computer background, the estimate seemed high to me compared with what I expected for the work involved. Based on my experience, I was dissatisfied with the communication, friendliness, and pricing. I recommend that prospective customers read reviews from multiple sources and ask for a detailed written estimate before authorizing any work. In my experience, other repair businesses I contacted did not require a similar diagnostic fee.

    I got a response with an initial quote within 30min at 8pm on a Thursday night. I agreed to the…read morequote at 6pm the following day (keep in mind, a Friday night) and by 8pm my PC was up and running again. I normally don't review businesses on yelp but I really expected to get hustled and Frank exceeded all of the expectations I initially had.

    ArcSource Consulting - itservices - Updated July 2026

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