So we were having trouble with our landline after all the rains and the phone company was no help…read more I took a chance and read Charlie's reviews and thought what the heck... I need some one who can help .... Well Charlie was in a word was "Exceptional" His knowledge and ability to diagnosis our issues ( we have 4 land lines - I know who has land lines anymore - right?)... was spot on and his follow-up was something I have not experienced in a long time. I highly recommend him without reservation for any phone issues you may be having.

Great service, excellent job. Charlie the Phone Guy is exceptional. He fixed our phone line issue…read morealmost immediately. I highly recommend him.

I was talking to Mike today as he had called me back without delay to address the Hi Speed Upgrades…read morethat are expected fairly soon. He runs this Company Flawlessly. You want the Best in Service? And Quick response times? (Great Steady Internet Also) Look No Further! Ditch that Comcast Nightmare!

Raw Bandwidth/Mike is incredibly responsive, dependable, and goes above and beyond. What sets him…read moreapart is his deep knowledge and willingness to help, provide recommendations, and troubleshoot (if needed) until all issues are resolved, ensuring reliable and available speeds -- which is critical if WFH. Unlike other telecom companies, he's easy to reach and provides exceptional support. Highly recommended for reliable service and support.

Amazing work from Rustam. I hired him to install an Ethernet port and route wiring through a…read morecrawlspace, and he did a great job from start to finish. Communication and scheduling were quick and easy, and the whole process was smooth. I'm really happy with the quality of the work and would 100% use Leasynet again for any future jobs. Highly recommend.

Absolutely fantastic experience…read more To start, the quote was well considered and thoughtful, and they took the time to really understand exactly how they would accomplish our goals, which gave me huge confidence in their work. The work was fantastic and equally as thoughtful, even often going above and beyond what we originally discussed if something could be easily fixed around where they were working. For example, I recently had an AT&T Fiber install, and they noticed the line installed by the AT&T technician was just flapping in the wind against my house. While they were routing other lines, they took the time to secure that fiber line and clean it up, in addition to sealing the holes left by AT&T. The installations themselves were perfect, using laser measurers to ensure perfect alignment, bubble wrapping ladders to ensure no potential damage on drywall, running wires in such a way to hide them, running wires secured, etc. Just about as perfect as you could imagine an installation to be. Without a shred of doubt, the next time we have any additional low voltage/networking work needed, they are an easy automatic call for me. Strongly recommended!

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

Our 100 year old school had some changes in classrooms and offices. We needed phone lines to be…read morerelocated to different parts of the building - something that proved to not be as simple as it sounds. Hal was quick in his response, was thorough in his questions, and proved to be knowledgeable. When Telenet's technician (I believe his name was Marty? Sorry if I got that wrong ...) came out to do the job, he was so helpful and patient. He was so considerate of the fact that we are an in-session school, doing his best not to disturb the classrooms or students. His work was neat and he took his time to do the job right. We are very pleased with how everything turned out and would be happy to refer anyone looking for a phone technician.

Hal was extremely friendly over the phone in answering all my questions and helped me schedule the…read moreappointment. Marty came by on time and was able to fix my telephone line as requested. Marty was super knowledgeable and incredibly friendly. Highly recommend.

I just visited this store today and had a great experience. Dimitri was the representative on duty…read moreand he was very friendly and knowledgeable. Due to a late flurry of customers my own questions pushed us beyond normal store hours but he was happy to continue working with me, even offering to install a new protective glass to my iPhone for me. I snapped a pic of him as I was leaving, which I'll attach.

The fiber internet service is slow and glitchy... Coaxial was better…read more Canceling service is a nightmare...

I've been wanting a 24/7 security system for a while. I had Ring before and it was so unreliable…read morewith the connection and motion sensor. I finally made the leap to upgrade when I saw the Lorex system on sale at Costco. Since I know nothing about installing cameras and have never actually been up to my attic, I found Trendy Mobile Network to help. From scheduling to installing the cameras and setting up the entire security system, Terry and Michael have been very professional every step of the way. They were on time for the initial walk through and on installation day. They were SO easy to work with. I told them where I wanted the 8 cameras and the box and they made it happen without hesitation. I told them I don't want the wires shown and they made that happen as well. They noticed that I didn't have a monitor to review footage, so they found an extra monitor for me. Their service went above and beyond my expectations. The price was also very reasonable. I'm SO happy and feel so much more safe now that every entrance to my house is captured on camera 24/7. I would definitely recommend them to anyone!

I won't use them again. I purchased their service through Crutchfield when I bought a Sirius/XM…read moreradio for my car. They were personable and prompt with the installation but within a couple of months the radio dislodged and fell several inches back into the dashboard making the trim fall off and the buttons nearly impossible to use. I called and they sent their technician out again. He fixed the unit, gave me a card and told me to contact him directly if I had any more problems. Within two weeks the antennae detached. I called him but he never called back. I understand mistakes happen. But twice? And no follow up to customer calls? I am not impressed.

I can't thank the folks at Total Computer Solutions enough. I needed a full retrieval of my data…read moreafter my external hard drive became unresponsive due to damage. I'd been using the hard drive to store ALL of my data after I had this same issue years ago, only with my laptop. Needless to say, losing absolutely everything I have saved is my worst nightmare. I worked directly with Gabe who could not have been more friendly or offered better customer service. He responded to my project request right away and we communicated regularly via text. Gabe answered all of my questions, big and small, throughout the whole process, and communicated clearly and thoroughly (I consider myself to have a basic/intermediate level of understanding technology, but am no expert). What I really appreciated was the transparency given with price quotes, and found that their prices are very reasonable for the service. Since I don't live nearby their shop, I took advantage of the free Uber service they provide to have your device picked up from and delivered back to you. I was incredibly hesitant to give my device, with all of my data on it, to an Uber driver, but Gabe assured me it wouldn't be a problem and that he had means to handle if anything went awry with the delivery. Thankfully this wasn't an issue. I don't know of any other company who offers this service, let alone at no charge. I am delighted and relieved to say that Total Computer Solutions was successful at being able to retrieve almost 100% of my data - the few irretrievable files ended up being not very important to me anyway. They also hold onto your data for 3 weeks post-service as a precautionary measure. I am so grateful I found Total Computer Solutions and now consider myself a loyal customer should I ever need their help again. Thank you, Gabe & the Total Computer Solutions team!

Brother IntelliFAX FAX2840 High-Speed Laser Fax Machine Fax…read moremachine is not responding to print command. I was informed by another interested and helpful 3rd party that I might need toner and that I already had two cartridges behind my office door next to the vaccum cleaner. Bless their heart, they remembered and now I know! Total Computer Solutions is a good value because they told me up front that they do not provide the service. But I know who can... I know once I get toner installed I will have 50 duplicate print jobs from repeatedly smashing the Print button. Scratch paper right?????? Yeah, I know