Outstanding experience. I had previously received an estimate of ~$4K to replace the phone system…read morein our office because the staff was having difficulty hearing clients clearly. On a recommendation, I called Greenhill Communications for a second estimate. Joe from Greenhill (owner) was very friendly, professional, and knows his stuff. Even more impressive was his integrity. He stopped by within 2 days and after looking at our phone system (which is only 8 years old) he suggested that we start by replacing a few of the phones that were problematic, not the entire system (phones, control board, etc). Phones were ordered, installed and are working like a charm. Saved well over $3,000. I highly recommend Greenhill Communications. You won't get ripped off.

From the owner: Installation and Maintenance of Nortel and Avaya Telephone Systems…read more Voice and Data Wiring

Got 2 new phones and Mike was very helpful. Great customer service skills! Need a new phone he's…read morewho you want to see.

amazing customer service, explains things as they should. Perfect employees and very respectful and…read morekind!

Although I'm not always crazy about T-Mobile as a corporation, I have to say that Zach Degennaro…read moreand his team at this store did a great job in helping me. He was patient and kind and genuinely gave great customer service.

Workers are more interested in commissions than customer services. I sat there for an hour while…read moresomeone I have previously spoken to acknowledge that I was there had me sit there for an hour before she told me she was leaving in 20 minutes. She had to get the information in the computer so she can get the commission meanwhile there are other associates there that could've helped me. Manager showed no concern or interest didn't get me out or why can't you do to fix it? Nothing you can't give me back the hour of my life and I sat in your store now you want me to help your friend get some commission but no one being punished because you're all friends in the store. What a scam stay away from this place.

Dang the hate for spectrum & this location is insane. If like me you have no idea where it's at,…read moreit's next to Bath & Body though at night the signage does not illuminate. I had an appointment and I was in and out in like 7 mins tops!! No clue how anyone else ended up waiting more than 30 mins never mind upwards of two hours. Staff are superb, maybe if customers don't act like dicks the staff might actually have some empathy & hook you up with a special you may not have known about. The hate for spectrum service is insane too. I've had it for several years and my service needed attention when I first got it but it's been on point for several years without issue. Only reason I was even in the store was because I called about an outage and was NICE about it and rep had empathy and pointed out I could get better services for the same price I was already paying. So I had to swap out my equipment. Pro tip: If you have 800 devices connected to WiFi, you're going to have issues because it "shares" that bandwidth. The solve for that is get your own WiFi router & set the Quality of Service (QoS) settings to keep your 800 devices in check or get a tech person to set that up for you. Spectrum is providing the service and it's not their fault you have 800 WiFi enabled devices. It's like buying a car that holds 4 passenger and you cram 8pp in it then complain you're only getting 8 miles per gallon. Stop the madness!

Our modem must have imploded as our internet went out on Monday night. After failed…read moretroubleshooting, we called tech support. The agent did a quick troubleshoot with us as well and offered to send a field technician out to us. The technician came the same day, diagnosed and fixed the issue. We got a new modem and we're up and running in no time. The tech also saw areas to make changes to help our equipment and did so. Great experience and maximum effort on their end!

The majority of employees in this stores come across as incompetent. In less than 24 hours, I was…read moregiven so much wrong information by two different employees. It's so frustrating when you pay for a service and their is negligence. Though it's a farther drive, I will only go to Nanuet for my needs moving forward.

The people that work in they're are absolutely dumb and have no clue what the hell they're doing…read more there service is horrible. When you're they're make sure you ask a bunch of questions because they don't tell you anything!!!!

They never sent me a written estimate, they showed up an hour late unprepared without a ladder big…read moreenough for the job and than after all that they turned to me and said it's to hot to do the job today and got in the car and left. Unreal it's the middle of July in NJ i don't know what they thought the temperature would be.

Having some issues with my iPhone 13 SIM card. Luck of the…read moredraw I got Franklin who was an expert at solving issues like mine. He had me fixed by activating the e-sim feature. This phone was on life support (SOS) mode whe I got there and in no time I was fixed and on my way out the door.

A few days ago I walked into the store and an extremely rude man told me I could not be helped as I…read morehad a business plan. He further stated that I leave, very rudely and quite loud! He also said no one knows about business plans and they can never be changed in any way. The only reason I went there was Verizon phone costumer service service was just horrible! I went over to the store in Goshen and was surprised at how wonderful they are there! Close the Middletown store since it is really a waste of salary for those rude employees!