Tbh, after my last experience I was reluctant to try them again (told 3 different D2D Sales people,…read more"Not Interested!" But, after my Cable bill (Internet Only) hit triple digits (*$&#$&-$) a few months ago, another Kinetic D2D Salesman stopped by early last week. A far cry, and day/night difference between the 2, as the previous D2D guy (from 2022) tried to set me up with AT&T Cellular service WITHOUT telling me about it (evil!!)! So, after chatting with the guy, thinking about it for a week (managed to catch my neighbor, whose had it for about a year now), and because of the $39.99 Introductory price (saved $99.00 Install), AND, having my own Router (saved $9.99/mo) and Security Suite ($4.99-$19.99/mo) AND, having Autopay from my Checking Account ($6.99 {$4.99+$2.00 Ser Charge/mo), I'm saving boocoo bucks each month over the Cable Co.! :-) So, 2 days ago (Thursday), I sent a text to the D2D guy. And, after chatting a bit, I was lucky enough to get Fiber Optics installed today (Saturday); just 2 days later! 8-) Early this morning, I got an automated text that the tech would be here between 10:45 and 12:45. :-) But, around 08:30, the tech sent me a text, asking if it would be OK to start earlier. After asking what time, he replies, 10 minutes. 8-o 8-) We had a little bit of a problem getting my new Router to sync up with my devices (phone and laptop). So, the tech fiddled some (not sure what he did) and, got it to working (he saved me from having to rent one of theirs)! So, I definitely give their people 5 Stars. But, because the installation point had to be in my bedroom, :-( , I can only give them 4 Stars. Thankfully, the green lights are small and, nowhere near as bright as those blue lights are. Finally, I got most of my devices (old PC can't connect via Wi-Fi) up and running smoothly. Am definitely digging it! Insofar as improved speeds, some pages load noticably faster. Some, no change (due to the site's set speed).

After the cancelling the service for it being unreliable the ENTIRE time that we had, a little over…read morea year, they had the audacity to want to charge a 6 month cancel fee. They have an unburied "temp" line running through our yard, and two of my neighbors yard, and after multiple calls to have them bury it, move it, to no avail, and constant outages - we and all my neighbors have moved on to something else....Yet we are still being billed. Called them, or attempted to call them today and their own phone lines are not working!!! There was so much more I could write, way too much. Don't waste your time!!

I installed the equipment myself and the app had easy to understand instructions to do so. So far…read moreit's been reliable and when it went out during a storm, they were pretty quick getting it started again. I've been happy with them. Paying the bill is simple on the app.

Avoid this Spectrum store at all costs. I went in for a routine equipment swap pre-arranged by…read moreSpectrum phone support, only to be met with relentless attitude and condescension from the clerk. When I explained support had placed a pickup order, she brushed me off saying, "it's just strange times." She made unprofessional remarks about my last name, gave snide responses when I asked simple questions about technician dispatches, and acted confused when I tried to return the broken gear support instructed me to drop off. Save yourself the headache--skip this store entirely and just have support mail your equipment or send a technician. A formal complaint has been filed, and if the visiting technician confirms their equipment came from this store, a second complaint will be submitted for blatant dishonesty.

As a previous costumer of this company, I'm shocked at how bad their Customer Service has become…read more Before, they were prompt, friendly and gave a better price than quoted. Now, they have ghosted me. If they're still in business, they won't be for long, if they keep up current practices of not responding to customer texts and Email. After sending 2 texts to Felipe, and 1 Email to "Support@", after 3.5 business days, I have yet to get a response.

It would be cool if good reviews stayed up on Yelp and were not taken down. This company has been…read moregreat and I recommend them highly to anyone looking for business solutions. Also, well worth the money to have them come to the office to install everything for you!

Run, don't even walk away from them. You will regret ever signing up with them. They billed us…read moremonthly for web hosting and we could not restore our website after it went 'under repairs'. We called several times to be told that everything was in working order and there was nothing they could do. We just went without a website..... We found out when we were severing our ties with Birch that they had lost the company (their vendor) that did their web hosting. I had spoken with that company and they were the ones that told me the reason that we had no capability to use what we had been charged for for 2+ years. THE WORST. I am saving approximately $400.00 a month after finally getting out of our contract. We are a small company. Some of the staff was good, a LOT of them are rude. It's the people behind the scenes (level 2) that were nice, and helpful. After giving the proper notice (90 days) prior to our termination day, they billed us for another month of service and even were so nice as to turn us into collections FOR SERVICES WE NEVER RECEIVED. The explanation was that there is work on their end that has to be done, even if they are not providing service. When I wrote a letter to contest the billing, it was past their policy of '30 days to dispute'. THE WORST COMPANY I'VE EVER DEALT WITH IN MY 62 YEARS THAT WASN'T AN ALL OUT SCAM.

If only we could give them zero. They ported our old phones over to our new company and there were…read moreissues and we are a business and have no phone service currently. Our new provider asked us to port back for a few days. Birch told us we would have to sign a contract with them in order for them to do it. Also, they just went through bankrupcy. Please buyers beware. This is an unethical company. Dr. Boxrud

We have used "Atlanta Network Cabling & Fiber Optic Wiring" for four years now and couldn't be…read morehappier with the service and opportunities provided! The service absolutely pays for it's self... Andre A. Customer 1st Communications http://www.c1c.net

From the owner: Atlanta Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Georgia. Sorry, no residential. Our telecommunications technician's and contractor's services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available We are proud to offer voice, data, and fiber optic network cabling and wiring in Acworth, Alpharetta, Atlanta, Carrollton, Clarkston, Conyers, Cumberland,Cumming, Dacula, Decatur, Duluth, Flowery Branch, Hillsboro, Lithia Springs, Marietta, Monroe, Norcross,Smyrna, Vinings - and surrounding areas.

Did a very good job. Good follow up and very attentive. They definitely knew what they were doing…read moreand took all the steps necessary to get the job done. Will use again!

Switched to Solutiant after several years of poor service from several other providers. 1st time I…read morehave been told a project was going to be "Seamless" and it actually was!! Very professional before, during, & after the install.