Called for assistance as we had gone earlier to activate a new phone. The phone kept having issues…read moreafter leaving so we called to follow up if there's anything that we can do. When I stated that we had been there earlier and assisted by that same employee, he immediately hung up.

Scammers, lairs and cheaters! DO NOT buy here!!! They sell defective phones and will not honor…read moretheir return policies. My mom purchased a phone cash on January 1 and on January 6 she couldn't hear incoming calls and the manager Ceasar refused to give her a refund. Instead he order her a refurbished phone and made my 84 year old mother wait over two week to get this refurbished phone that Ceasar refused to mail to our home instead he made my mother drive to his store twice now because the first time the phone wasn't there. We filed complaints with Metro by T Mobile and will file with the Better Business Bureau.

I've been requesting for someone to install an ethernet port in my downstairs entertainment…read morecenter,and after getting several quotes from different companies of 300 to 600 dollars, I got a quote for 200 from Inland Tech Solutions, which suprised me. We scheduled an installation, and it went very smoothly. No complaints here , now I have full speed internet and I am extremely satisfied!

Thank you Daniel , you did awesome work, 4 flood light cams installed very professionally.read more

Came in with my mom after my mom had some issues with other sales rep and LUIS helped us out- super…read moregreat guy with patience and knowledge and great customer service skills! He will make a good manager soon! I appreciated his help and will be coming back with him for my phone support. Thank you!

I went in on 04/09/2026. The employee named Miranda asked if I scanned the que r code to check…read morein... was VERY RUDE! I answered her and said yes. Her: What's your number? Me:Giving her my number. Her: I don't see u? Me: I scanned it, and when I was trying to explain to her! She cut me off and told me ha NO! So she said to me... I have to go now! Me: WOW!!! Another employee named valerie helped me, and she was very welcoming and heard my concerns. She was dismissive and made me feel like I was interrupting her time while she was more welcoming and friendly and to other customers. It felt like she was singling me out for poor treatment. Valerie was very knowledgeable, patient, and easy to work it. The girl who helped me before Valerie had no patients and treated me badly for a loyal customer.

Had to come in for screen protectors for a 15 pro max and a 16 plus. They had the replacement for…read morethe 16 but not the 15 so it's being shipped to me and I'll have to bring it in for them to put it on. Service was great today and I was immediately helped. They switched out the one phones screen and we were done. They mentioned the new iPhone coming out in September so I'll probably be getting that this fall.

Staff can't help if you can't access T-Life. No more buying in person anymore. Everything has to…read morebe done online first. Want a new phone? Order online and set in store pickup to get the same day. Giving it 1 star because there's no point for a store if you can't buy what you need instantly. Old experience was much easier and faster. Go in, buy phone in full or show ID to finance a new phone. Especially when you're like my cousins that don't know much English. Took my cousin and he can't log into T-Life on his phone bc his phone screen is broken so they can't help him at all.