My boyfriend went in to buy a phone last night after work because his phone was done and he was…read morehelped by Ivan or someone around 6 pm. This guy did not even set up the service for him!! He sold him the phone and basically said "hereyou go home and figure it out."We were not able to set it up and had to go run around to another t mobile and Apple Store to get it set up. This store sucks don't give them the time of day

I stopped by the store today because I had a warranty exchange that I was told to pick up. I…read morestarted service with T-Mobile about a month ago and one of the free phones they gave me was a Motorola razor. The phone has never been dropped or damaged in any way by me yet one day about 2 weeks ago I opened it and there was a black dot on the screen with a pink light straight line going up to the top. I stopped off at the McHenry T-Mobile and they said that was an LCD problem that happens to all these phones. So I ordered a replacement under the warranty, I live in Riverbank so I have them deliver it to that store instead. Here's where the issues come in, Jossue was amazing he did everything he possibly could to try to help me including trying to get the warranty covered through Motorola themselves using the emi and the security code or number whatever you call it. According to my Motorola the codes for the emi and security are not even valid. So because of his help I would give a five-star experience to Jossue. Tenaya on the other hand was rude and obnoxious. Yes, I was upset that I had come all that way to pick up the phone after I had already gone to another store. It had been two separate trips and then I'm going through them not willing to give me the phone. I even asked could she contact the other store because their store manager approved the warrenty and the ones that sent it there and she said no.. she had no concern or consideration for what was going on and then stomped to the back with the phone that was supposed to be my exchange and said no now you're not getting anything go back to the other store. As a professional you have to understand that if someone has already driven to numerous places everything was set up for pickup and then the last minute you're being told that now the warranty that was abided by according to the person who set it up and send it to your store . I was simply trying to explain to her that if T-Mobile is giving out these phones or selling these phones with full knowledge that this happens to the screen which is what I was told that it happens all the time. Then they have to be willing to take the old phone or the phone that has damage on it and replace the phone. You also cannot give a phone out where the emi or security code doesn't exist that's fraud. And whether she likes it or not her job was to help solve that problem not be obnoxious to a customer. Sometimes a little professionalism goes a long way so thank you Jossue for doing your best and being professional. Tenaya I'd recommend you getting a job that doesn't have to do with people. Your customer service skills are severely lacking. Again I want to clarify that my rating for Jossue is five stars. He deserves to be praised. Due to Tenayas behavior I'm giving her a one star. I would give her a 0 if possible but that's not an option.

If you're looking for clean, professional AV and home installation work, Wire Guys--and especially…read moreRay--are an easy recommendation. From the first interaction, Ray stands out for his responsiveness and professionalism. After a quick call, he was able to come out the same day to assess the project, which immediately set the tone for a smooth experience. He takes the time to understand exactly what you want and then executes it with precision. The quality of the work is what really makes Wire Guys shine. Whether it's mounting a TV, installing a camera systems, installing a surround sound system, or setting up a full home alarm, everything is done with attention to detail. Wires are completely hidden, components are neatly organized (even tucked away in cabinets when possible), and the final result looks clean and polished--exactly what you'd hope for but rarely get. Another thing that stands out is how tidy Ray is while working. He cleans as he goes, so there's no mess left behind, which is a huge plus for any in-home project. Overall, the work is efficient, high-quality, and hassle-free. If you want a job done right the first time--with no visible wires and a clean finish--Wire Guys is definitely the company to call.

I work for a small non profit and a our IT guy recommended Wire Guys. We were completing a…read morerenovation project for our offices. All network wires needed to be done from scratch. Network wiring for 10 workspaces were done with 2 network ports in each station. We also upgraded our network rack which Wire Guys order for a very reasonable price. As for the technicians, all I can say is they were amazing. They were very professional, detailed oriented and on time. All of the work performed was done great and great quality. The technicians were friendly and accommodating to any request no questions ask. Our project was completed on time as planned and everything from the technical aspect of things were done great with no issues. We will definitely keep using Wire Guys for any work.

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!

This company Mega Bay was very helpful, efficient, knowledgeable,…read moreAnd fast service. We needed our internet hooked up asap and they were very efficient. Within one day they sent out the needed equipment for Internet hook-up! Thank you to Chris the representative who helped me understand how to proceed with the Internet Service. :)

From the owner: We are a Northern Central valley based telecommunications company that specializes in finding the…read morebest rates for our clients.

Great service fair price and very friendly would hire again. Had my old phone outlets wired with…read moreEthernet

Thomas was exceptional; came out originally for a consultation/estimate, ended up knocking out the…read moreentire installation, same visit. Was courteous, showed up same day, and knew exactly what he was doing. Highly recommend Thomas Allan Pro AV Networking