Scott provided a wealth of information to take care of our antenna issue. He provided the part…read morenumbers needed to get us back up.

I needed someone to install a Starlink internet antenna for me. Scott did a fantastic job mounting…read morethe antenna and running the wire through my attic into the closet where the router connection is made. He is methodical and thorough in his approach to the project. I am extremely satisfied with his service and his fee. As difficult as it is to find someone to install Starlink, do not hesitate to use Scott!

Very poor service down on weekends and they don't work to repair on the weekends!…read more $50 cancellation fee they don't tell you about.

FRONTIER has come along way with their new fiber optic network. Extremely reliable symmetrical…read morespeeds much faster than Fidium, At&t or Xfinity. 1,2,5 & Even 7 Gig Symmetrical Fiber plans!!

We use Utility Telecom for our business and just found out that our account auto renews yearly. I…read morehave three locations and two of them automatically renewed during the summer. My buyout for two locations is $6,000 10 phones and have been with Utility for about 4-6 years. If you have service with Utility Telecom make sure your account does not include auto renew. They are not willing to work with me on these two locations. I was looking to switch as my website needs a chat feature and the new provider offers web chat and language features. Before this everything with service has been wonderful. Call Utility and have them remove your auto renew.

These people are good, they will tell you how cheap their service is. And then come back and charge…read moreyou a USF that's 50% of the monthly and said When you buy things, and you don't expect taxes? Really? They knew there is such a thing called Federal Universal Service Fund and they won't tell you because this Fund is counted as Fees and Taxes. More further, according to CPUC.ca.gov website. Company can choose wether they want to pass down this cost to the customer. Our previous company Spectrum charged us less than $13 each month, Utility charged $580 each month. You do the math. I thought my friend would give me the best deal, but instead they back stabbing me with a smile.

Been a customer for a long time. Got Fiber internet through Sonic in 2021 or so when they made it…read moreto my neighborhood, and love the speed and reliability. They're a small local business who offers Internet responsibly and fairly. Had a recent interaction with Najib K which reminded me how much I appreciate the service as well. Najib was wraping up a service call for another customer, and I happened to catch him on the street with a quick concern I had before he drove away. He was able to give me friendly, professional advice, and gave me his card to follow up if needed. Really appreciate them!

I signed up for Sonic expecting reliable service and professional communication. Instead, I've…read morespent over a month waiting for internet installation with virtually no meaningful updates from the company. After scheduling an installation appointment that was already weeks away, I waited the entire month only to receive a call on the day of the appointment informing me that it was canceled. Not only was the appointment canceled at the last minute, but Sonic couldn't even provide a new installation date. Their answer was essentially, "We don't know when it will happen." The most frustrating part isn't even the delay itself--it's the complete lack of communication. For over a month, there were no proactive updates, no realistic timeline, and no effort to keep me informed about what was happening. If there were permit issues or construction delays, why wasn't that communicated earlier? Why was I allowed to wait weeks for an appointment that apparently couldn't be fulfilled? What makes this even worse is that Sonic offered no temporary solution whatsoever. If fiber installation was delayed indefinitely, they could have suggested an alternative service, temporary internet option, or any kind of stopgap solution. Instead, I was left completely in the dark and without internet service. When I called customer service to get answers, I didn't get any new information. The representative simply repeated the same explanation about waiting for a permit over and over again, without providing any timeline, updates, or accountability. Delays happen. Permits can take time. Customers understand that. What customers don't appreciate is being ignored for weeks, having appointments canceled at the last minute, and then being told nobody knows when service will actually be available. At this point, I'm left with no internet, no installation date, and very little confidence in Sonic's ability to communicate with its customers. Extremely disappointing experience.

I DO NOT RECOMMEND THEM! I was with them for over 6 years…read moreand they robbed me blind year after year. A ton of hidden fees and incompetence that lead to incorrect charges that they fought me on refunding. I even had the call center representative go off on me for a mistake she made because I asked for her supervisor. She hung up on me then when I called back her coworker also brushed me off. It took 4 weeks to get a hold of the supervisor to get a $100 overcharge error on her part refunded. They take advantage of their loyal customers. I paid off my phone, paid their last hidden fees and cut ties. I recommend xfinity if you have internet with them or metro by T mobile. They all use the same towers anyways for a 3rd of the price.

Great service ! Verizon representative Laly who helped me was amazing! Very patient and explained…read moremy plan and services ! Definitely referring new and existing customers.

The previous reviews are not it. I disagree with how the customer service is here. I came in on a…read moreSaturday with no appointment and was greeted and helped right away. Diego has been incredibly helpful and responsive. If anyone is looking to trade in a phone or start a account for xfinity mobile I highly recommend Diego. And it's a plus that he speaks Spanish for all the Spanish speakers who have a language barrier.

Takes for ever for a simple 2 min transaction. Gentlemen checking people in is rude and…read morecondescending.

For yelp This was…read morethe 3rd location I had went to because the 1st 2 were ridiculously under staffed. I was greeted with professionalism and total over experience was way above my expectations. CeCe and Alex had me in and out of there within 20 minutes

Haven't had any issues with t-mobile until each and every update it tries to force me to download…read morethese stupid apps I dont want anything to do with. Its a hassle needing to unchecked every dam box then continue to the next three pages of apps I do not want. And this happens every fricken update. Stop trying to force your unwanted apps on me

THE most "horrible" phone/customer service ever!!!...people with such harsh accents they can't be…read moreunderstood and whatever you choose to get help with never gets processed...recordings always take you somewhere else ..

I am a subscriber of Uverse in Pittsburg, CA. Uverse should change its name to Upay for no…read moreservice. The signal is lost at least 3 time per hour of use. It is an on going issue since Oct oh 2016. I scheduled appts with their tech and they don't show up, no curtesy call, and the each appointment has a 4 hour window. The techs who do show up have no idea what they are doing because here we are, nearly a year later the problem still persists. If you are considering Uverse as a service provider, do yourself a favor, don't. I'd give it a negative star rating if I could.

I just want people to know how DIRECTV treats their elderly customers. My mom came down with Covid…read morereally bad was very sick. She canceled her cable because she wasn't even in the house she was with us and we were taking care of her trying to keep her alive, the cable company DIRECTV decided they would reinstate it without even letting her know she was not there at the house and still till this day is not there at her house and they're trying to charge her $185 telling her if she doesn't pay it that she's just gonna accrue more charges. We are taking this to Corporate and she will not be paying a bill for SeRvice that she had already canceled. They are the most awful company and they do not treat their elderly people good at all I want this to go viral my next stop is the news station

Here's my problem. Every 25 minutes or so my screen goes black for about 5 seconds. When I called…read moreDTV I was told they dont use the reciever boxes anymore and if I want to solve the problem I need a NEW device ( guessing like a firestick or roko type unit for the back of my tv. 10 bucks more a month times 2 for two sets. I hate spectrum too but i may just go back there or drop tv service and just stream. I coukd give you an hour on how when we moved DTV told us to take the equipment and call for free installation after the move. 3 install apps, 3 excuses why they couldn't install for 3 months then a bill foe 3 months of service followed by a bill for 400 for failure to return equipment they told me to take wuth me for later installation. The good part was after all was said and done and I owed them nothing the facts revealed they owed me money. Got a hefty gift card and a deal from the local canke company instead. Got new phoneshere in Ohio, took the ATT DTV bundle. Service - Poor. Cost High. Decision timeI. ​

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

Chris was incredibly helpful with figuring out some issues I was having with wifi speeds around my…read morehome. He also gave great advice on what solutions were available, what their individual drawbacks were, and his recommendation for how to fix the situation. Very speedy response time as well, would highly recommend!