Our business has had a persistent phone issue for the past year and a half. We've had countless…read moretechs from the phone company come by, apply a temporary fix, and head on their way, only for the problem to resurface a few days/weeks later. The issue has been OK for a few months but recently came back with a vengeance. Not only did the Tampa Bay Telephone folks come out for a look at the issue on short notice, they also came back the following day on very short notice to work with the phone company tech on getting the issue resolved the right way! More importantly, they explained what was causing the issue, so I have a high degree of confidence that it won't return, now that I know what was causing it. This is just one experience, but the Tampa Bay Telephone crew were professional, honest, and willing to work with me to actually find the root of the problem, which is something that I've practically begged the phone company to let me give them money to do. Less than $70 later and the problem is fixed. I should've called Tampa Bay Telephone a year and a half ago!

From the owner: Telephone System Vendorread more

This specific store location and employees will be the reason I will never do business with…read moreT-Mobile again. I traded in my previous phone as a promotional credit towards my current phone. I told the sales associate (Raine) that I wanted the basic four lines for $100 plan with the home Wi-Fi system. She then confirmed and told me that my plan would be the basic four lines for $100 a month and that my old phone would be applied as a promotional credit trade-in for my new phone. My first Bill comes in for $745. I then go down to the store and question why is my bill so high? I am told by a different store employee that my T-Mobile plan is the experience beyond satellite coverage with military discount. I am not even eligible to receive a military discount. That is not the plan that I told the sales associate I wanted and it is not the plan that the sales associate told me I will be getting. The store manager put a " Band-Aid" credit towards my bill to correct it then told me that they will fix and correct the mistake (Raine) the sales associate made. I received a notification through the T-Life app that my home Wi-Fi system got delivered. Come to find out it wasn't even sent to the correct address. I called T-Mobile customer support and I was told that my home Wi-Fi system was sent to a completely different address and to a entire entirely different state. Thankfully, T-Mobile customer support was able to actually correct the mistake (Raine) the sales associate made and I finally received my home Wi-Fi system after a month. My next phone plan Bill comes in and instead of it being $745. It was now $375. So I go down to the local store once again to see what was the issue? The store employee pulled up my account and showed me where they adjusted my account to finally have the correct phone plan. But she informed me that my promotional trade-in credit disappeared and was attached to the incorrect phone plan that (Raine) gave me. So in other words, I gave T-Mobile my old phone for free and I am paying full price for this new phone. I highly recommend that everyone steers clear and far away from T-Mobile and this store. I have gone down to the store and called T-Mobile customer support three dozen times and nobody can seem to give me a straight answer, have accountability for their employees or just fix their mistake. I hope the stores employees and company sleep well at night knowing they are robbing the working man.

I had called yesterday to check the inventory on the new iPhone 17 Pro Max and Wes answered and was…read moreextremely polite and helpful and then today, I decided to go in and transfer my number and my Phone, Wes was very knowledgeable and did not try to upsell me anything, this was definitely one of the better experiences I've had any cell phone carrier they were quick to help me get everything set up also shout out to Kendall for helping me finish the process and transferring my data for me this was honestly a five star experience I am beyond satisfied and I'm excited to be a T-Mobile customer! Thank you guys again again!

The Recruit Solution also known as TRS is a team of extremely educated professionals. TRS provides…read moreprofessional results and qualified technicians. The TRS team is reliable and knowledgeable of the issues and how to resolve issues in a timely manner. The members of the TRS team are well informed of the business and what it takes to move ahead or learn a trade.

Everybody was nice but James and Ethan were very helpful. They worked relentlessly to solve a…read morecomplicated problem that was not T-Mobile's fault. That's how customer service is done!

whitney help me out so much with my new phone i messed up a couple things and she was super patient…read moreamazing service had to buy a phone case after

SGD does fantastic work through and through. Many of the other phone companies around the area…read moregenerally throw in the towel when they realize the problem is either out of their scope or just not theirs to begin with. Not SGD though, they work tirelessly to fix issues others stop halfway through on. They do more than just phones too. Everything from TV's, security systems, camera networks, and much more. Devin and Gilbert are incredibly professional yet light-hearted and very thorough with their work and with how they explain things to the customer. They keep you in the loop and informed on what it is they're doing and why. The SGD team is the way to go!

From the owner: What makes SGD Communications Inc. unique is that we don’t just install systems, we build long term…read moretechnology partnerships. While many low voltage companies focus on one time installs, we focus on helping businesses stay secure, connected, and operating efficiently long after the job is complete. We specialize in structured cabling, surveillance systems, access control, and network infrastructure, designing solutions that are scalable and built for growth. Our proactive approach includes ongoing service agreements, system upgrades, and responsive support so our clients are never left on their own. With over 20 years of combined experience, we prioritize clear communication, clean installations, and dependable service, making us a trusted partner for businesses across Tampa and the Southeast.

My computer crashed and I was in need of immediate service. I met with Mike on a Saturday, and by…read morethe next day, I had my computer fixed for what I thought was a great price. A good enough price where I got a used computer for a back up. I had gone somewhere else first, and they were going to charge me a ridiculous cost just for a diagnosis alone. If I ever need another computer or a computer fix, I'm definitely coming back to Net Pros!

I was having issues with my PC after lightning struck and needed to figure out if it was a hardware…read moreor software issue. They responded promptly and the whole process was streamlined. They were very transparent about the repairs needed and charged me a fair price.