I have been nursing my old iPad Mini along for the past year as it has been unable to do any more…read moreApple iOS updates. I finally brought it into the store to see if anything could be done. I did not have an appointment for the Genius Bar, but the guy in the front took my info down, and told me it would only be about half an hour. I wandered off, and in about 10 minutes, I received notice that my appointment was ready. The guy helping me was super thorough and knowledgeable. He confirmed what I already knew - that my iPad needed to be replaced with a new one. Fortunately, I could get a trade in amount of $190, so that helped substantially with purchasing a new one. The apple "genius" (maybe Andrew?) ordered my new iPad mini, went and got it, took my payment, deactivated my old one, set up my new one, and scrubbed the old one. Altogether it took less than an hour and I was on my way, easy peasy. I don't use their services often, but it's nice that they are available if I need to.

We purchased a new phone at the Apple Store and also bought the "premium" Belkin UltraGlass 2…read morescreen protector for $30-40. We were told it comes with a warranty and free replacement. Within 4-5 days of normal use (the phone was never dropped or damaged), the glass developed cracks. For comparison, $9 multi-packs from Amazon typically last us months without issues. Then the real frustration began. The store told us the warranty is not handled by Apple but by Belkin. That means filling out a lengthy online form, waiting nearly a month for processing, then another week for shipping. It has now been almost two months since purchase, and we've been walking around with a brand-new phone covered by a cracked screen protector. Extremely overpriced, disappointing durability, and a warranty process that is slow and impractical. I would not recommend buying these screen protectors at the Apple Store. Ordering from Amazon is far cheaper and far less hassle.

Worst customer service, Kyle the manager is a clown and thar is putting it politely. Purchased a…read morebrand new iPhone that was defective and they did absolutely nothing. It was defective out of the box. Berry, Kyle and some other clown who works there should be terminated. If you can't provide proper customer service for a brand new iPhone, you should be bagging groceries.

Juan surpassed any expectations when assisting me with my phone issues. I truly appreciate the time…read moreand care he took helping me get a new phone.

I came in for a headphone jack repair and was super impressed! The team at Touch and Fixed…read morediagnosed the issue quickly and had it fixed in no time. Also, fair pricing, and super friendly staff--highly recommended!

From the owner: Touch & Fixed is a professional phone repair shop in Tampa, FL, specializing in fast and affordable…read moreiPhone and Android repairs. We proudly serve Citrus Park and nearby areas. Our services include screen replacement, battery repair, charging port repair, water damage repair, and more. Most repairs are completed the same day using high-quality parts. Visit us today or call for quick, reliable phone repair you can trust.

I called to get the battery in my Pixel 4a replaced under the Google battery replacement program…read more The battery needed was out of stock at the Pinellas Park uBreakiFix location, and with the AWS outage, they could not be sure they would get a quick enough restock to meet my needs. But they referred me to their other locations and recommended that I start with the St Pete location. Success!

Matthew, the technician-computer expert, was intelligent, knowledgeable, kind & patient. I will…read morenever go anyplace else for computer & cell phone repairs! I have been 100% satisfied each time. Don't bother to shop around!

Great place accessories for your phones. Why pay full retail when you can buy discounted…read moremerchandise.

I came in with an iPhone that would not charge, the tech knew exactly what the problem was and…read morecorrected it within one minute. I will make this business my place to go for all my phone problems. Ray

I highly recommend Wireless World!! They have a huge selection of phone cases, speakers, chargers…read moreetc! They fixed my cracked iPhone and it was a great deal. They also sell phones as well. Also, the customer services was excellent! Everyone should shop small & support local business

From the owner: Wholesale Phone Parts and Accessories. Thousands of parts in stock. LCDs, Batteries, Home Buttons,…read moreCameras, and more!

Worst experience ever. My son brought his working Nintendo Switch to uBreakiFix Tampa on February…read more26th because it wasn't charging. After paying $64.49, we just received it back today--April 18th--in a plastic bag , completely disassembled , parts and screws everywhere and missing the official Nintendo SD card that was inside it. Not only did they fail to repair the device, they returned it in pieces with no explanation . Despite initial promises in-store and a follow-up phone call assuring us it would be fixed, they gave it back in worse condition than when we dropped it off. My son was in TEARS . You can't get anyone on the phone --you literally have to show up in person just to get a response. We had to show up 3 times. They even promised my son a week ago that it would be reassembled, yet it was handed back to us just ripped apart . I have a computer degree and would never return someone's electronics in this condition. I don't trust the glowing reviews on Google--they probably use a service to bury the negative ones . This place is incompetent and unprofessional , and I've filed a formal complaint with corporate. I've attached images of how it was returned and the credit card charge for honest proof.

Excellent service by Kyle. I was of course sad about my broken iPhone 16 max broken back glass but…read moreKyle was polite and explain the process. The service tag said it would be done in 4.5 hours but Kyle committed to having it done in 3 hours. This was an Asurion warranty repair and they gave me no hassle about that at all. Overall an easy process and I had no concern handing my phone over to capable Kyle. Thank you! He was was pleasant and shared stories and advice on cases.

Perfect name for this business. They had me up and running so fast, with friendly and professional…read moreservice. Highly recommend.

Amazing service!! They fixed my screen in 5 minutes! Nas was very friendly and gave me a great…read moredeal!! Will definitely come back here if I need any repairs. Thank you!