I had a very disappointing experience at my favorite HomeGoods located in McDonough Georgia, 1990…read moreJonesboro Road, McDonough, GA 30253. I visited this location around 11:00 a.m. My daughter and I have been frequent customers over the past few weeks as she redecorates her home. We have been delighted with the selection and quality of merchandise at HomeGoods, making it our first choice for home shopping. Over the last two weeks, we have purchased several items for her home, and during this visit, I was looking for a recliner for myself. Since I am on a fixed budget, this was a significant purchase for me, and I wanted to ensure I made the right choice. As I was browsing, I spent time sitting in several chairs, discussing my options over the phone with my daughter. While I was testing one chair in particular, I noticed an associate, later identified as "Joy," repeatedly looking in my direction. She would stop what she was doing and stare at me, making me feel uncomfortable. I mentioned this to my daughter over the phone, suspecting that the associate might have thought I was sitting too long in the chair or staying in her section for an extended period. As I tried to arrange transportation for the chair I was considering, I remained seated to prevent another customer from purchasing it before I finalized my decision. At this point, Joy approached the chair next to me and bumped the one I was sitting in while "adjusting" the adjacent chair. I ignored this. She then proceeded to reach behind and around me to a console table, invading my personal space, which I also chose to ignore. She eventually walked away but continued looking in my direction. Shortly after, she returned and said, "I am sorry, but I am going to have to disturb you; I need to put this chair over there," pointing to an area about ten feet away. At this point, I responded, telling her not to speak to me and questioning why she was asking a customer to vacate a chair they were considering purchasing. I pointed out that there were numerous other chairs in the store. She then asked if I was buying the chair, and I again asked her to stop speaking to me. She proceeded to call me "rude," which caused me to lose my temper. This interaction made me feel targeted and bullied for no apparent reason. Whether it was prejudice or another motive, I cannot say, but I know how it made me feel--uncomfortable, disrespected, and humiliated in front of other customers. Joy's behavior seemed to be an intentional attempt to pressure me into leaving the chair, making me uncomfortable by bumping me and reaching around me. When those actions failed, she outright told me to move. Another customer who witnessed this incident came to my aid, questioning why I couldn't sit in the chair and immediately sitting in the one next to me to make a point. The situation was so ridiculous that neither of us understood why it was happening. I was so shaken by this incident that I initially left the store without making a purchase. However, after recounting the exchange to my daughter, she convinced me to return and buy the chair because I genuinely liked it, however, I finally settled on another chair and made the purchase. I am unsure what actions were taken by the store management, because when I returned the next day, Joy was there. I wanted to share my experience with this particular associate and encourage anyone who has had a similar experience to report it to the store, as this is unacceptable. I feel that no customer should endure such treatment. Additionally, I noticed the following day when I returned to pick up my chair that the chair Joy had asked me to vacate had been moved back to its original location, further emphasizing that there was no valid reason for her to demand that I move in the first place. This experience has left me extremely disappointed in a store I have supported consistently.

I've always loved going in this store it's a wonderful place to shop, but something very…read moreunfortunate happened last time I was there. I've been looking for something in particular for a while. I finally found what I was looking for, or so I thought. It was a rather large painting but it had a scuff mark right in the middle of it. It wasn't a deal breaker for me. I took it up front along with some other items. I asked if I could get a discount since it had a mark on it because I could probably get it cleaned once I got home. I feel like it can't hurt to just ask. The cashier (very nice girl) called the floor manager up front to authorize the discount. The manager walked up and did not even acknowledge me even though I was talking to her. I was saying to her that I felt like I could get it cleaned up once I got home and that I wanted to see if there would be any discount. She ignored me and got a number 2 pencil out of a drawer and started erasing on the picture. I wanted to ask her to please stop! The cashier and myself were a bit shocked at this because the picture was very light colored and now had pink eraser marks on it and the paint slightly rubbed off completely. I'm not sure if she was just having a bad day or if she really didn't want to give a discount. I told her politely that the picture unfortunately now looked even worse and that I couldn't purchase it now. I payed for my other items and walked away very disappointed. I heard her call me back before I exited the store. I walked back over and she showed me the picture again pointing to the spot and said she could give me a 10% discount. I told her I would have liked to have the 10% before she did what she did. In a very upbeat way she said "okay then" with a smile. I was not smiling. It was not "okay" with me. I left very disappointed that day because that was the only picture they had like that. Her name was Jodie. I actually called customer service because this was just not right. They said they were sending me a coupon even though that is not why I called them. I never even got the coupon either. Update: I received the coupon in the mail. It was 10% off.

They don't pay their dealers and the don't fix the problems with the buildings they build. Stay…read moreaway!

We had an excellent experience with Georgia Yard Barns. My…read morehusband and I came to discuss our needs and take a look around. The gentleman working the desk walked us step by step through placing the order from the size down to the the colors of the siding and roof. We were told between 5-8 weeks and it was delivered in the 6th week. The guys who dropped it off where super nice and helpful. And they were even still nice after I had to call them back and move the shed because I didn't like where my husband had them place it the first time. All in all a great experience. They are not the cheap units you get from the hardware store, but the saying "you get what you pay for" is very true! Would recommend to friends and family.

I had a very disappointing and upsetting experience at Lowe's in McDonough, GA (101 Willow Lane) on…read moreMarch 25 around 1:35 PM. I went in to purchase lavender plants and waited in a long checkout line. When I got to the register, the plant I selected had been mislabeled. I worked with the cashier to resolve it and, to keep the line moving, I agreed to quickly retrieve the correct item myself. I returned within moments, waited for the current customer to finish, and stepped forward to complete what was clearly a continuation of the same transaction. At that point, I was told to go to the back of the line. I explained that I had already waited and had just been working with the cashier on this exact issue, but I was still refused and dismissed in front of other customers. The experience was embarrassing and honestly very upsetting. I reported it to store management and also through Lowe's Open Door Hotline (case #HRC9013875), but I have not received any meaningful resolution. I'm sharing this because no customer should be treated this way, especially after trying to be considerate of others in line. I hope Lowe's takes this seriously and addresses how situations like this are handled going forward.

We were in to buy a washing machine, opened a Lowe's credit card to do so. The gentleman that…read morehelped us was great , the person over him was rude and horrible to deal with. On our second trip we encountered a part time worker she was great. But once again was extremely rude made comments to other customers and the staff. We then had to dear with credit department on a refund. Worst experience, a friend had the same experience as we did about the same time! Canceled our order and credit card, went to home deposit !

I stopped in here, just to see what they have. I am frequently at the uniform store in the same…read morestrip mall and then intrigued by the items sitting outside the Rum Furniture door. So, I popped in after visiting the uniform store for a pick up one morning. In true warehouse fashion, the place was fairly steamy on a summer day. However, the workers were kind and the items in there are intriguing. It seems they have furniture and decor available at wholesale prices, as they supply some furniture stores in the area. If I was in the market for a new living room set or bedroom set, I would at least consider looking here to see if the prices are better. If there are appliances, I did not see them; however, I believe there may have been a section of the store that I did not visit.

I bought 2 throws at the McDonough store that had a 12.99 each sign by the basket full of throws…read more when checking out, was charged 14.99. I questioned this, showing the store manager, Diane, the sign. She said, no that the sign was wrong. As I left, I noticed that she had put the sign back by the throws. This is wrong! Today I returned the throws because the color wasn't right for my room. I picked up 2 items to purchase, and was wrung up. I asked if I had gotten my 30% discount. There were multiple signs around the store that said 30% off everything in store. I was told "that was last week". To top it off, Diane was rude. I did not buy the items, and will be reporting Diane to the BBB and to corporate.

I had a great experience with Kristen. She has a great eye for decor and helped me pull together…read moremy vision with throw pillows. I will surely ask for her again. Thank you, Kristen!