Deceptive Billing Practices!!!! Paid the quoted $130 per visit (1 hr visit) up front before each…read moresession. The quoted price was based on my deductable not being met with my insurance so it should have been worst case scenerio. Instead, I am getting additional bills of $80 per visit bringing the total to $210 per visit (a 62% increase compared to the quoted price). I decided to call as a new patient and get a cash (no insurance) quote just to find out cash appointments are only $99 a visit. So, they charge 112% more ($210 per visit as compared to $99 per visit) if you have insurance?!? They did not provide a cash price quote in my initial consultation. Do not use them!!! You will end up spending thousands of dollars more than what they quote you!!!!!

Generation care really does care! I am so thankful for the…read moregreat quality of care that I received at Generation care. My water therapist taught me so many different routines in the water to help with joint pain and mobility. Laura Kate was professional, thorough, caring and very sweet. I also seen an occupational therapist and still see him on occasion. Very caring staff!

Great office! Dr. Alex and staff are very helpful and kind. Felt some immediate improvement and…read morerelief after the first adjustment. Low back pain is basically gone after a few visits.

Our health would be in a sad painful place had it not been for this office. Twisted my spine in a…read morecar accident, they helped me get aligned again. Both sons needed adjustments after being born, both smiled as they were put back into alignment at 1 day old. You can text their office for scheduling! All staff has been nothing but amazing and pleasant for the 8 years I've been going. It's vital to go to a trusted chiro, improper adjustments can really damage, but this office has vetted, experienced skill. It's a relief and joy to be patients.

Unfortunately, after some changes in hours and staff, this office has gone from great to leaving…read moremuch to be desired. After 20 minutes of waiting past the appointment time, I requested to cancel or reschedule the appointment. The front desk individual checked and told me I could be seen in five minutes. After 30 minutes past the scheduled time, there was still no one. My family members have experienced similar wait times, even after being taken to the back. My family and I will find a new dental office.

The day before my appointment (25 hours) they call to tell me they are changing office hours and…read morewon't be able to have 1pm appointments. Horrible customer service when people take time off work for these appointments

I had a poor experience with dental work in the past so I was a little weary of going. I took a…read morechance and was so glad I did. Dr. Watkins and his assistant were so friendly, knew what they were doing and made my whole experience comfortable. They were very patient with me as we needed to re-do the clay molding for my crown multiple times as I kept messing it up. I definitely recommend this office.

Other staff 4 stars lady at front desk. 0. Been with them for 15 months have dbl coverage. Kept…read moregetting bills with out insurance of wife not being applied asked what was going on said was waiting for a call back from insurance company. More bills come in same story. Finally got a bill nocked down after bringing it up again just a few bucks less another bill comes in. Other insurance not applied taking it to he attention when I was in for a bad tooth told me she called them. Called insurance today. On bill they had no record of her calling. Or samiting any bills. For last 15 months come to find out they don't work with that insurance group. The lady lied to my face 5 or 6 times in 15 months if she would have said that in the beginning they would still have 2 more costumer's had no problems with Dr Watkins did a good job for us

I had a follow up virtual appointment as an established patient scheduled for 9 am this morning…read morewith MetroHealth Sleep Medicine. I was seated at my computer at 8:30 am with my cell phone by my side. Metro confirmed the appointment with me at least 4 times in the last week, most recently yesterday. Yet this morning, it was Metro that somehow failed to show up for the appointment. Meanwhile, Metro's email system kept prompting me to log-in to its "other" virtual medical visit system for my appointment, which its Sleep Medicine Center apparently does not use. I finally called the Sleep Medicine office at 9:20 a.m. They claimed to have called my cell phone at 8:50 a.m. to give me an access code; but my phone never rang, and no phone call came in. I declined to reschedule, as I am not sure this yearly appointment was necessary anyway; and I admit I was just salty about the whole thing. The most annoying part is that I spent at least 30 minutes yesterday preparing for the appointment so I wouldn't waste the provider's time (somehow I doubt the provider spent 30 minutes reviewing my chart.) I have never had these kinds of problems with Spectrum/Corewell Health's Virtual Appointments. MetroHealth needs to get its virtual appointment act together because the whole experience was just an enormous waste of my and their provider's time. I thought this would be a lot easier than going to downtown GR for an appointment, but somehow MetroHealth managed to make me wrong about that.

I have to call this place and make an appointment. I haven't been able to get to sleep since I was…read more16. I am also not able to stay asleep. and I wake up tired. but it'll take me three hours to walk out there. I don't think a bus goes there.