It worked out for us. We road the Metro from Pershing Square to Union Station. It was surprisingly clean. We found it easy to use in person. I was a bummer to have buy a plastic card each for $2 to use the system. We wish there had been some kind of system to return the card for reuse with a deposit. So a $1.75 ride cost an extra $2 each. read more

There have been improvements of the trains that I see.. I noticed more personnel and authorities at most "main" stations however there are still Transient mentally unstable homeless getting into the ride system and ALL three consecutive times I have entered/exited metro stations (NORMANDIE, Wilshire/western) people wait for you to exit and then sneak through the door after you exit when the door does not immediately close behind you . VERY ANNOYING!!!!!!!!! LOUD BOOMBOXES being played TRAINS, loud PHONES, annoying homeless sleeping or being disturbing, they need to implement at least 4 attendants per train that ride and monitor who exits and enters the train at each station. read more

LA Metro aka Metro LA/Metro Los Angeles is the rail and bus system for Greater Los Angeles, Metro Rail sparked a bloom in travel 35 years ago founding it's first light rails in the year 1990. I remember being a kid and seeing the Blue/A line be formed and eventually the Green/C line near our first home in South LA off Central Avenue/118th Place... Eventually riding with our aunts and dad on occasion to different places. Metro fare is currently $1.75 with transfers available in various directions and discounts available for students, children and seniors. In addition there is a max cap of no more than $5 per day and various monthly, weekly or even day passes and caps you can acquire or have access to. Metro makes improvement where it can and since the pandemic has been climbing over hurdles to improve cleaner, safer and more efficient rides. It's not perfect by any means as for certain stops it's required to tap to exit to reduce on riders who don't tap, but the thing is sometimes cards get dropped and misplaced, while digital tap cards have made life easier in terms of keeping up with them, sometimes the tap reader doesn't pick it up right away. Just the other week I gave using my digital card a little more love and it only worked instantly once! Other attempts took three or more tries. Tapping to exit at the end of a long day or commute feels criminal as you're just hoping to make it home at that point. During the day time at peaks hours you're more likely to see more metro staff, security and officers on duty, usually between 8am to 5pm, but strides have been made to extend presences, especially in light of an altercation taking part last week between two men that led to a near fatal stabbing 15 to 20 feet directly behind me. This is not a typical LA Metro ride or riding experience. Very surreal to hear two adult men argue to the point of lethal violence and have to evacuate to the next train cart for my safety, but also making sure all passengers on our side got through that door before we closed it tight and hold it close until we could get to the next available stop. I'm beyond glad nobody else was hurt, all passengers worked together, and the victim got medical care. The one who drew the weapon and escalated the altercation between the two men unfortunately got away, was hurt as well, maced and dripping small amounts of blood from the metro cart up the escalator and all the way out of the station. His face was covered in a hoodie and he was never tracked down or caught as of almost a full week ago. I've seen a lot via metro, but rarely does it escalate to this point. Typically you may experience some odd characters, the sock guy, people selling what they can to earn extra money (from snacks to jewelry), performers, an interesting rant or three, tap card inspections (which slow people down from where they need to go - like jobs or appointments), etc. Metro busses fluctuate with accuracy either arriving to early or very late, sometimes not at all for the less frequented routes, but sometimes there's zero issues at all, even friendly drivers who offer a free ride for the day or part of the day, smooth wi-fi (which is now also available on a lot of the rails), usb outlets for charging under seats on the nearer busses + all entrance taps to cut down on boarding. Cool things like Metro Rider Appreciation Day, Earth Day or Voting Day riders ride free - though they often forget to make this work at all stations, but do a pretty 8/10 job with the Metro busses. They pop up at conventions, festivals and community celebrations including Latin Heritage Month, Pride Month, LA Comic Con and numerous others, sharing information, free tap cards, swag and more. New rail lines are being extended including a station for LAX, additional rail line in the San Fernando Valley, line extensions throughout and more safety. I'm not afraid to ride metro, and don't think anyone should be - but we should all be mindful, aware and considerate. LA Metro can definitely do better, but as the riders of Metro Los Angeles, so can we. read more

Employees who walk the subways & the metro drivers are good folks but the system needs to allow for credit card use bs tap cards too! This is 2025 & we can't use our cards to pay per ride? The whole phone app system is not reliable either what if we ran out of battery? Also no physical transfer card unless you're using their app or the their tap card. There are scary drugged out or even violent people in the buses & metros. There are security guards in the subways so at least they are doing something about it but sometimes you just don't feel safe. read more

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This c line metro is garbage...the security personnel and metro volunteers are useless...there's no one monitoring at the en·trances. or people asking for the passes.. it sucks for those who actually pay to be followed by those individuals are looking for a free ride. Sucks hard working individuals being take advanced by entitled people. read more

Just awful experience. Drunk people, high people fights. Mostly from fare evaders. Staff does nothing to correct situations just act like nothing is happening and don't care if people pay. So if you pay the fare you are supporting a truly horrible experience. Despite what Mayor Bass says you will not feel safe on a bus or subway. There are always fights or homeless causing problems. Stay away do not use! read more

The new schedule beginning 6/23 has been a somewhat successful. In the mornings around 9-10 on weekdays have been timely (5-10) min waits. recently ,they have increased to 15, So far, the longest iv'e had to wait is 22min. @ santa monica blvd. & fairfax around 5p. The drivers are more bot-like, now, but efficient & polite. again, these comments are for line 217 only. read more

Metro Los Angeles - My stop - Public Transportation Near Me - Los Angeles, California

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LA Metro Review - Took a day trip from C Line Norwalk Station to see the new Lax Metro Transit Center. Both look and feel completely different, given though that the transit center is new. The Norwalk station needs updating, especially the elevator. I was traveling with children and safety for me and them was priority. We did encounter a couple of characters, and I was so disappointed to see a homeless man urine at the elevators at the new Lax metro transit station. There was a much greater employee and officer presence there, I really hope to see more of them at each station. I think the Metro rail is a great public resource, especially for travelers to and from LAX. I hope Metro great success! read more

If you've spent two hours sitting in your car trying to get from Santa Monica to Glendale, you likely come to the conclusion Joni Mitchell made: "They paved paradise and put up a parking lot." The traffic is so bad that there was enough time for an entire opening credits production number in "La La Land". Being stalled on the 405 motivated Jamie W. and me to try the LA Metro for the very first time. We heard mixed things about the subway, but what the hell. Mixed was how we felt after our inaugural round trip. We each bought a one-day pass for $3.50, half off the regular $7, by adding Tap cards to our Apple Wallets. We got on the Red Line at the cavernous Civic Center/Grand Park station and took it nine stops to the evocative Hollywood/Vine station which features Art Deco palm trees and miles of empty film reels on the station ceiling. That part of the experience was kinda cool, but the train itself was well worn... There was a surly vibe to the onboarding passengers. After nine stops, I could see why. Random yelling. Bros chugging beers. Seniors left standing. Few masks. But there was no getting around the convenience or the bargain price point. Maybe because LA is all about the car culture, the subway didn't feel as indispensable as the NYC Metro. We had a better experience later that day using our pass for the 4 bus to WeHo on Santa Monica Blvd. Perhaps LA won't be too much for the man. RELATED - Exploring LA? Here's a collection of places I've visited and reviewed: https://bit.ly/2TWT63v read more

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I would rate no stars if I could. Bus 33 is always a hot mess. Never on time. Wait times are often an hour long only to get on an over crowded bus, if the driver stops to pick you up at all. It looks and smells like a homeless encampment. Avoid. Avoid. Avoid if you can. It is ridiculous and no one seems to come up with solutions. Frustrated Commuter. read more

I use Dash A in the morning. But the Dash A drivers often miss the bus stop, even the stop requested sign turns red. Then, finally, I told him, today's asshole driver, but he told me back " The stop requested was not turning on." Asshole, take off stupid sun grasses and check the sign. However, I know you can not the easy multitask. read more

The worst experience I have had. Stood at the stop for what felt like forever just for the 206 line to casually pass by.... absolutely ridiculous with no regard whatsoever for people's time... read more

Could be ALOT better, with more control over who boards. Please decrease the amount of leas fortunate, violent drug addicts. Who board, and harass common paying riders read more

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Metro fucken sucks. Yesterday I waited an hour for the bus to pass. Today the 40 is late loke 20min. Gonna be Kaye to work. Just ur drivers we have to get to work too. Run ur busses on time or don't post times. read more

For starters it is the most unreliable source of transportation ever. I can't count how many times I get stuck on the train or have to take a bus and I miss out where I'm going because I can never get there on time. Not to mention when you're sitting on the platforms you can't even have a conversation with the person next to you guys are blasting so God damn loud you can't hear anything you can't make a phone call you can't even talk to a person next to you because they're blasting your ear drums out it's ridiculous don't play loud music but yet Will blast your eardrums out with a stupid announcement that they say over and over and over and over and over and over and over and over. When you can't even hear the person sitting next to you it's a little loud but yet we got our Metro cops to make sure everybody's paying for what inconsistency a broken down trains. It's so loud literally it hurts my ears 26 speakers just blasting . read more

When I was working in Downtown Los Angeles 10 years ago, I didn't have problems using the train to work back and fourth. However, they have made very little improvements of the trains by keeping them a little clean, and trying to keep Los Angles County Sheriff into guarding them from homeless patrons and transients bothering regular citizens trying to get on with their day. read more

worst metro system busses are always late there is never any security and the bus drivers are incompetent

At night the 210 and the 40 are garbage. 3 or 4 busses going north with only one coming an hour later? Garbage. You have a stadium and a train station on them routes and yet no one gets picked up until after 11pm and they been there since 9:45? Make it make sense. Oh, and the 40, good luck catching that one after 9pm that thing won't show up, I literally trekked from El Segundo to the green line and it never showed. Tell me why the 210 looking like it's 4pm at 11pm with a load of passengers? Weaksauce. This why we support cicviala to get crappy service at night? Lame read more

Excellent transportation system that I think should keep expanding, really helps with the traffic and pollution if everyone tries their best to commute on public transportation. First of all, it's cheap, it currently connects to many major hubs, they have weekend passes for $10 unlimited rides on all metro transports; buses, trams, trains, subways. If you're looking to explore LA, go on the weekends, it's not busy at all. Although the bathrooms on the train is kept in good conditions, I still recommend checking toilet paper, trash bin more frequently. read more

The #20 on broadway and 5th is full of it they constantly drive by the stop at night even though people have been waiting forever for them to come they don't care if you need to get home or the fact that it's late I really don't understand the issue if you don't like your job quit because this stop is apart of your route read more

Metro Los Angeles - Trying to catch the bus after driving past - Public Transportation Near Me - Los Angeles, California

Metro Los Angeles is disgusting all around. The driver's seem to be chosen from the bottom of the barrel. Most are ignorant, rude and vindictive. The buses and trains are entirely unsafe and have no protection present. I've been assaulted and harassed by driver's and Metro Transit takes zero action. They protect their driver's at all cost. They're union. Lastly, these buses and trains are filthy. They are never properly cleaned. Homeless are given every courtesy no matter how the appear or whatever contraptions they have. They even urinate and spit on the buses and trains without consequences. I do not recommend. read more

The bus from San Gabriel to Sierra Madre Villa ditched us at the bus stop and left us stranded in the freezing cold. A large group of us were huddled near the bus stop eagerly awaiting its arrival and watched with horror as the incompetent bus driver proceeded to drive past us into the distance and leave us in the dust. I'll give him the benefit of the doubt and assume that a seagull magically flew by the bus and somehow covered his peripherals. Even though it was late at night there is no excuse for us to be left there when there was a lamppost right next to us to illuminate our sad and forlorn faces. We were left to wait in a bubble tea shop nearby for the next bus which was almost one hour later: in sadness. read more

Need more security, but overall, not bad. Dirty, but not bad. No problems. Normal people riding. Fine. Don't expect to get your feet rubbed and you'll be ok. It's a subway. read more

Metro Los Angeles - Public Transportation Near Me - Los Angeles, California

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Absolutely garbage service, especially the 501 bus line toward Pasadena in the afternoon. From the 330pm onward 4 times in the last 7 business days the bus has either been delayed or had engine issues? Too much of a coincidence for it to be those things all the time. Call customer complaints and they are just as horrible with their service. They are unhelpful and don't seem to want to help. Problems probably won't be escalated to resolve the actual issues and you never get a response as to why so many misses on buses not leaving. Guess a garbage bus service makes for garbage customer service. Absolutely horribly run organization. read more

Mongo no like bus. Bus always late. Mongo give schedule to driver. Driver no happy. Mongo send schedule to Metro. No hear back from Metro. Yet... Mongo feel like sing... Mongo on the Bus Mongo at bus stop and Mongo wait Wait wait wait Wait wait wait Mongo at bus stop and Mongo wait So early in the morning Mongo get fired if Mongo late again Late again Late again Mongo get fired if Mongo late again Where's the friggin bus? Mongo see bus but bus don't stop Bus don't stop Bus don't stop Mongo see bus but bus don't stop Driver no see Mongo? Mongo on next bus but driver take a break Take a break Take a break Mongo on next bus but driver take a break Driver smoke three cigarettes! Mongo finally get to work Get to work Get to work Mongo finally get to work Boss said Mongo fired! Mongo back outside and wait for bus Wait for bus Wait for bus Mongo back outside and wait for bus Mongo gonna smack the driver! (mic drop) read more

Metro Los Angeles - Public Transportation Near Me - Los Angeles, California

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People are let on without paying. Everyone pays or no one pays. This should always be the rule. This is how the homeless are boarding and making the bus an uncomfortable place. Two days ago (posting this on May 28, 2023), the Metro board approved the agency's $9 billion fiscal year 2023-24 budget. Thats $9 billion with a B. Shouldn't the bus be a better and safe place for everyone? $9 billion. What a joke. read more

The system is good and the trains are reliable, but both stations and trains are a filthy petri dish. Pre-Covid it used to be a pleasure to ride the metro trains from the valley to downtown, but no more. The trains have become a very dirty movable homeless shelter and a refuge from people with all kinds of mental and drug issues. Add the inconsiderate folks that blare their boom boxes and wait for someone to complain so they can start up a fight. The last few times I had to ride the B (red) line I have feared for my safety the entire trip, and I am not a skittish weak person. I could hold my ground if I had to. Security is a big joke. If security happens to be around, they just walk by like horses with blinders: I see nothing, I hear nothing, I do nothing. read more

[Review #115; Metro Comment #7117] Hey Metro! Get your drivers trained on safe driving!!! I was on my way to work & was nearly crushed by one of your damn drivers; license plate: 1288771. On Thursday, 12/04/14, 7:50 AM, I was heading east on the slow lane on Wilshire Blvd. (having just exited the 405 N), your driver was slightly behind me in the lane to my left when we pulled to a stop just before the corner of Wilshire Blvd. & Midvale Ave. S/he pulls almost parallel as we pass the intersection, then swerves into my lane between Midvale Ave. & Westwood Blvd. WTF!!! While blasting my horn, s/he kept driving into my lane, & I slammed on my brakes & drove up partially onto the driveway/sidewalk... luckily there were no pedestrians. I could have been seriously injured or killed! I was not in this driver's blind spot as my hood was partially in line/view of the front exit's glass doors. I always avoid driving near trucks, buses, or other large vehicles because I generally feel they are aggressive/careless drivers. I generally give them leeway when they need to merge into my lane, but this STUPID driver did not signal until after s/he was partially into my lane. Go back to driver's ed & get some training, or get some sleep so you don't cause accidents!! Instead of "passing with caution," HOW ABOUT YOU DRIVE WITH CAUTION!?!?!!!! read more

Metro Los Angeles - Crap Driver, Plate #: 1288771; 12/04/14, 7:50 AM, driver ran into my (right) lane & caused me drive up onto the sidewalk - Public Transportation Near Me - Los Angeles, California

Seth Veatch who works in claims has been absolutely awful to deal with. No responses to phone calls, emails, letters, forced into a lawsuit because he simply failed to respond to correspondence read more

I had my tap card in my hand waving down the bus driver as they drove right pass me on the 76 bus heading downtown on Valley and Eastern. I am trying to get my things out of storage before they auction them off. Tonight is my last night. I've been doing this all day the past few days. I don't know anyone with a car so moving by bus is my only option. read more

I was coming from a dentist appointment i felt really bad and going on the metro bus with my infant its just to much struggle. They are so rud i swear i asked if i fold the stroller and what the rud driver said "i dont know, i dont care your not gonna be blocking me". Like damm i was just asking i really need my apology letter for that its just rud. read more

Very frastrating The busses will skip their times! They really don't care. If you want to take a chance to wait anothr 30 minutes lol... take a bus read more

How is anyone even giving this two stars? Is it that same mentality that is indicative of "you have a beating heart" followed by a trophy for breathing and "here are your accolades for involuntary respiration!!! Keep up the good work!" There is literally no excuse for the subpar public transportation in Los Angeles, the second largest city in the United States. If Los Angeles can create movies that make Scarlett Johansson look like she can act, then we should be able to expect more from our public transportation than what we have currently. Honestly, even gophers are better at this than we are. So are earthworms. And they don't even have eyeballs. Getting from Point A to Point B need not involve ten switchovers with imbecilic waiting times. Also important: the 5:1 ratio between the severely unhinged commuters and the rest of us, i.e. the marginally mentally ill commuters that keep hoping today will be different when we look at the Metro's time schedule and expect it to be only *slightly* incorrect. If more expansive cities that are ten times the size of LA can figure out how to efficiently and semi-safely whoosh millions of people around the various regions of a metropolitan area, so should and can LA. read more

LA is pretty large. I barely made a dent venturing into new neighborhoods while taking Metro. There are so many routes, that it can be quite confusing figuring which ones to take for the uneducated traveller. Without doing research, you would be better sticking to the Metro train lines, visiting the neighborhoods nearby and getting back on the Metro train to head elsewhere. Unfortunately, West LA is not served very well by Metro trains, so you would need to take buses to get there. And there lies the problem. Some routes take far too long. To save time, look for Metro Rapid Service buses to shave some time off. At least they have routes that have 24 hour service if you need it. You can't say that for many cities around the country. Bus fares are pretty reasonable though. $1.50 one-way, $6 for an all day fare. Much more affordable than King County Transit in my area and without a freaking Orca card to have to use. Compared with King County Transit, LA Metro is not that bad. Fares are reasonable and the system seems to go everywhere. You just need to plan ahead of time in getting around town so you don't waste your time on getting there as opposed to being where you want to be. read more

This is a general review of the LA Metro, and I'm sure it's unsurprising, as it's a negative one. I've been riding it on/off since I've moved here in 2012 and I can't tell you how many times I've been let down by the unreliable system. From public safety issues to trains/buses being late or completely never showing up, it's awful. It's affordable, which I'll give credit for, but it's inconsistently truly drags down the system overall. I couldn't imagine commuting via public transit to work every day in LA. Depending on where you're at, you'd need to plan 2-3 hours MINIMUM to even make it to your destination on time. Don't be surprised, however, if you plan way ahead and still end up late to your destination. read more

I ride the 110 daily to and from work. It's never on time. This bus literally comes at a different time everyday. I asked the bus driver what is the official time the bus is scheduled to arrive. His answer was "what does it say on the internet. I have missed this bus because it was 5-10 minutes EARLY. Then late to work because the following bus driver drove ridiculously slow. Sundays, sometimes the bus doesn't come at all. I've called customer support and I was told "the bus is on time but it's a little behind schedule." Your service is atrocious and some of your drivers have no people skills. Asking a question shouldn't result in me being asked to get off the bus or the police will be called and I paid. If I could give u 0 stars I would. Can't wait for my car to be fixed. read more

Overall for such a large transit system Metro isn't to bad. As for the bus, you can take the local which are the orange busses. If you are able to take the Rapid which are red use it. They have much fewer stops. Make sure your stop is one they use. The Red and Purple lines can be pretty ghetto. It smells of homelessness. Several homeless spend the entire day on the trains sleeping until they get kicked off. They will just board another car. You might have a musician on your car playing for donations. If you hear bells jingling then Incense man is aboard selling his stinky incense. Well at least it smells better than the homeless. I've only been on the Green line a couple times but its ghetto. Not as bad as Red and Purple but still ghetto. Blue and Expo aren't to bad. They have more vendors than any line I've been on. One was even selling beer. Expo is nicer of the two with newer cars. Gold is the nicest of them all. The cars are new and clean. I haven't seen bums or vendors yet. We all know L.A. traffic. sometimes it's so bad your bus may run behind schedule. There may be back to back busses due to the later bus catching up with yours. It's a big city so it doesn't bother me. read more

Buses are never on time, there's no such thing as a schedule and if you live in a black or Latino community, good luck. All for automobiles to increase our chances of cancer... read more

Metro Los Angeles - Bus drivers changing times again while sitting their lazy asses at the City Bus Center... - Public Transportation Near Me - Los Angeles, California

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Too rude, lack of knowledge unfriendly. I asked 20 times, no one tells where is a bus stop to airport. I went bacward bus drive scream at me when I was frantic, distressed. They only like rules ban/fibel ppl around. read more

Since 2020 the 40 bus going to lax at 1:15am 7th and spring is not showing up almost every week saturday morning. Nobody seems to care at the main offiice. The bis drivers are purposely not showing up. Its fucking ridiculous. Sometimes we wait 2 hours for the bus read more