I spent more money on new cables than I spent on getting my phone's USB-C port cleaned in just a…read morefew minutes. $25 may seem like a lot for a quick fix, but I could have spent a lot more money on cables or pursuing other repairs. 10/10 would recommend.

I had a great experience getting my Galaxy S23 fixed by Fast Fix. Definitely fast and very…read morereasonably priced for the repair.

They promised to credit me $400 for buying 2 iPhones 13 pro on November 2022. Till today July 2023…read morenothing happened. I called so many times and all getting promises without one dollar credit. No T Mobile and more.

Abandon all hope, all ye who enter here…read more This is perhaps the worst store in the world. AT&T is certainly among the most despicable companies ever, and the salesman here (Joe) is in the running for the rudest, most apathetic, least helpful people ever to smugly smirk behind a cash register at the misfortunes of his clientele. His only saving grace was that he occasionally badmouthed his horrendous employer. At least we have that in common. Today, I spend close to FOUR HOURS trying to buy a new phone. They had to get permission from my wife TWICE during the process, for me to get one. In fairness, over three hours of that was on the phone with AT&T. The rest was waiting at the store, about an hour and a half to complete the transaction. During my excruciating tenure there, five other customers came in, trying to conduct some important business (paying overdue bills, replacing broken phones, and so on). Two of them left in frustration. Better had we never tried. If there is justice in the universe, the ground will open up a giant sink hole and swallow this place and everyone responsible for it, into the bowels of hell, where they could taste the torment that they wreak on the population at large. I will look forward to that. Meanwhile, whatever you do, don't go here! If you go through the online tortures that AT&T excels at so well, from the comforts of your home, at least you can use your bathroom every now and then, while they put you on their interminable hold.

Extremely disappointed with the service. Overconfident salesperson quoted an incorrect charge per…read moreline very convincingly. When asked why the computer showed a different total, she insisted that the system is always incorrect and she is correct, even called her manager and told us that he agreed. She convinced us that this has happened many times before and she is right and to come back if our bill is different. Our bill is $40 more per month, and when we went back and asked, her manager said bill is correct. Of course the salesperson was wrong, and obviously we pay the price for her cunning sales practice.

I really like this store. I experienced excellent customer service from the staff who are very…read moreknowledgeable and respectful to the customers.

I had an absolutely outstanding experience at the Verizon store in Cornerstone Square. From the…read moremoment I walked in, the staff was welcoming, attentive, and genuinely eager to help. The level of service here is on a completely different level -- professional, knowledgeable, and refreshingly customer‑focused. They handled my needs quickly and efficiently, and the entire interaction felt smooth and stress‑free. What really stood out was how proactive and friendly the team was; they went above and beyond to make sure everything was taken care of. It's clear they take pride in doing their jobs well. After visiting other locations that were less than helpful, coming here was a breath of fresh air. I can see why so many people recommend this store. If you want excellent service and a team that truly cares, this is the Verizon location to visit.

Stay away from this company You sign a contract they give…read morerefurbished broken phones from Walmart returns because you can exchange once In contract.. There is absolutely no service don't care where you are.. I would recommend tmobil or another source.. Or do prepaid they get best service because you can leave ..them Don't fall for their gimmicks Run ...

the owner was welcoming and extremely helpful and informative. my dog chewed my phone and I was in…read moredire straits trying to figure out how to get on the same phone that day. he was extremely helpful and understanding and guided Us in the right direction and then did not even charge us! just a gentleman and I would highly recommend him!

My IPhone looks like a new iPhone. I called them to get a price for a screen and back glass repair…read morethey told me $240 and it will be done within a few hours .

Got my iphone water damaged on a Friday and needed it repaired on really short notice. These guys…read moregot it done for me before they closed on a Saturday night which allowed me to have a working phone for my long road trip the next day. Decent price.

DO NOT get your iPhone screen replaced here!!! I cracked my screen a couple of months ago and…read moredecided to bring my phone here instead of bringing it to Apple, since the service here was cheaper. The screen stopped working correctly almost immediately: half my screen would freeze sometimes, but now today, my phone is completely inoperable. I'm taking it to Apple to see if they can replace this screen for a genuine one and fix the issue. I can't entirely fault this shop: Apple very effectively incentivizes using their own products and specifically says on their website that you shouldn't use non-Apple parts. I didn't listen, and I regret it. I don't know if my issue is due to shotty worksmanship or with an incompatibility with iPhones. Either way, do yourself a favor and take your Apple products to Apple stores.

Absolutely HORRIBLE experience!! My daughter's front camera stopped working on her IPhone 17. Ben…read moretried installing a new one and it still didn't work so we left with the phone. By the time we got to the car her phone stopped working all together! We went back in, told Ben what was happening, he immediately said he didn't do anything wrong and she must have broken it when she left (we were gone for less than 1 min.). Fast forward - we took the broken phone to Apple and they were shocked at all the internal damage that was done to the phone. Not only was the front camera still not working but back camera was now broken, the screws to open the phone were stripped, the outside of the phone was cracked and internally there was a severed wire and the back screen was completely broken! They showed us pictures of all the damage. I spoke to the Zach store manager asking them to pay the repair bill we got from Apple. After several minutes on the phone the manager hung up on me. From there I found the name of the regional manager whose name is Fadh.I told him what happened. He said he would call me back with a resolution. I never heard from him and when I tried calling several different times he wouldn't answer my calls. So now we are stuck with a $400 repair bill from damages done at their store. I will legally be escalating this.

From the owner: Whether you’re in need of industry-leading screen protection for your device or require…read moreInvisibleShield warranty replacement, ZAGG Westford is here to help! Visit us in Westford, MA today for all of your screen protector and warranty needs, or to browse our industry-leading tech accessories!

Con-artists. I…read morewanted a mat for under my computer chair. Looked at the websites for nearby stores to see who had them in stock so I could go get one in person. Landed on Staples. The mat was listed at $34.99 + shipping, or "free pickup in store if you order online". I didn't intend to order online, only to see if it was in stock, but when I looked at the item description it said "Get $3 off by ordering online, and picking up in store" so that's what I did - $32.99 + tax, no shipping. When I arrived at the store, there was a small line at the service desk and clearly no gigantic mat there waiting. I walked to the back of the store to see where they were kept, and found the exact mat I'd ordered... on the shelf with a price tag of $27.99. Not a sales tag, and not an old tag... As I was standing there, a guy came and grabbed the mat from in front of me and brought it to the counter. When I got to the counter, I asked about the price difference. I was told "that's the online price, for shipping" and I said it was not... shipping was billed separately. He then said it was a different product, which it was not, and he admitted. I'm not gonna lie, I went full "Karen" on these people. After asking for a manager, I eventually had 3 people talking to me, and they admitted ALL of the prices on the website are marked up over the store price! And that "pick up in store discount" is actually a markup over the regular in-store price on every single item. They guy behind me in line was older, wearing ACUs and had his daughter with him... I had offered to let him go ahead of me, since clearly this wasn't getting solved quickly, and he covered his daughters ears with his hands and said "F*ck these people, they're trying to f*ck you - I don't wanna spend my money here" and just left. The net result was a non-apology apology,and an offer to refund my card for the $32+tax and sell me the mat for the store price of $28+tax. I countered with wanting my $3 off, as promised... $25+ tax... because they'd admitted to running a scam, and it was the principle of the thing. Did I mention going "Full Karen"? They declined. I'm not often in a "Karen" kind of mood - I'm happy to eat a little crow, cut my losses, and walk away knowing that I'll never do business with a place again... but the level of con job that Staples corporate office has going is STAGGERING. They're pulling a literal "Bait and Switch" scam. So I reported it to the Massachusetts AG office of consumer affairs... Again, here's the scam. ITEM - $35 + Shipping to home or office! or ITEM - $35 + Free pickup at store + plus $3 off "regular price" (lie)! or ITEM - $28 if you walk in off the street and "pick up at store"!

Staples is a place I have gone since I was very young. For the most part, I've generally had good…read moreexperiences at Staples. This particular Staples has always been fabulous with great service, fully stocked shelves, and extremely efficient and precise print and copy services (I have used them a few times and have nothing but good things to say). It's a smaller store, but has recently been redone and has all the departments you would need to find in a store of this type, office supplies, computers, copy and print, office furniture, and odds and ends in between. The clearance section at any Staples, this store included, is always extremely eventful as well. Only complaint (why four stars instead of five) is that the receipt continues to read "145 Great Pond Road", when it should read "145 Great Road". Not sure why this has not been fixed, especially considering how many times I have called and spoken to management about it. Since there aren't many places in Acton to get computers, furniture, and office supplies, this is definitely a needed store in the area and I appreciate how particularly nice this location is. 4 stars.

I was help by Tosin at this location and received superb customer service. This location has a…read morestrong variety of mobile phone accessories iPad accessories and so on. Definitely recommend this spot especially if you're a former sprint or T-Mobile customer two huge thumbs up.

Their lack of caring about customer satisfaction is in amazing. The staff was incompetent and not…read morehelpful when I attempted to return a devices that T-Mobile said to "Go to a T-Mobile owned OR Authorized Dealer Store to return the coverage device". This device was given to me by this store years ago and now they want it back. They said we don't take those back, I said read the instruction here. Aren't you an authorized dealer and his answer was yes. Incompetent is the one word followed by a total lack of caring for the customer. Goto the Littleton T-Mobile store is you need anything.

What a great place! Couldn't have been more helpful. Valentino went out of his way to help us fix…read moreour camera problem 10/10

Always happy with the service from Valentino at Boston Mobile Phone Repairs. He's prompt,…read moreprofessional and a really nice guy. And it's always quality work. Thank you Valentino!