I have been using Extra Space Storage in Lincolnshire for over a year now. The last two winters…read morehave had some particularly cold days and I think the staff goes around and oils all the locks to keep them working in the cold weather. I used my unit the other day and oil spilled out the little hole in the back. I would have never thought to put oil in there and it was a lifesaver! The staff is always so friendly when they drive by and often stop and chat a bit. I ship materials for trade shows and they have even offered to have return shipments sent to the office instead of my home and will put in my unit for me. Their service goes above and beyond any other storage facility I've used and it's why I stay with them.

Being a little older, it so nice to see our facility manager, jump in and help me out without me…read moreasking. She oiled the door, grabbed a broom and swept out the edge of our unit. Plus she swept out all of the cobwebs that she saw. What a wonderful person and a great goodwill step!

I left my clothing because I needed clothes urgently, and it was nice and thankful that I received…read moreclean clothes within 2 or 3 days. It's a clean place, so it's not inconvenient to go there, and I didn't have to worry because they knew the texture of the fabric whether or not I had to starch it when I left the shirt. Thank you for always being a kind host

They are crooks. I've been using them for over 15 years and all of a sudden Eunice sister in law…read morestarts working the front desk and prices have been hiked. They charged me $52 for a straight line hem on two swim cover ups. I will never use them or recommend​ them again. Be aware of charges.

This storage facility just sent me a notice that my unit will cost $35 more monthly, NEXT MONTH! I…read morewould understand a $5 or $10 increase but $420 more a year is insane. I will be looking for a new facility & I would advise anyone looking at this business to know that the price you open the account with is subject to change with little notice.

Horrible customer service, filthy facility and rude employees. Every year they Jack up the price…read morebut provide nothing in return. I'll be out soon enough, you've been warned!

5 stars! Mike C and Pascale P were so helpful and attentive. Very easy move in and move out…read more Fantastic all around. Facility was very clean and you were treated with a smile

In April I was in need of a 5x10 storage unit and I decided to do this on one of the rainiest…read more days!! The manager Carlos was patience and very helpful consider the crazy weather. After looking at different units I decided on the larger one. In May my situation had changed and now I needed to downsize. When I arrived Mike was very accommodating made sure that the smaller unit would work for me and so we went to see the 5x10 unit just to make sure. He also selected a unit that was closer to my larger unit, that I did not really need to use my car to transfer my "treasures". :) I highly recommend this location.

Amazing work with this company. I made one call and I was able to sit back, while all the hard work…read morewas done for me. we moved 500 Miles away from home. They handled the job swiftly, quickly and professionally. The prices??? A lot better on my pockets than commercial. I did not ask for much and did not expect much. These guys organized the boxes and material, room to room. Without my guidance. Placed my sectional recliners together and in a perfect spot. They let me know all of the services they provided and bundled me a great deal on junk removal and TV mounting. If we had more time, I would've bundled the furniture being put together too. I would hire them 4xs over and over again. Thank you guys for a painless and stress free Move.

I cannot recommend Bmans Moving enough. My family was in a bind, exhausted after moving and driving…read morecross country for three days when we had to unload a 26' truck into our storage unit. I was doubtful I'd be able to find anyone same day to help move, and especially at a decent price. Enter Brandon. I got his info from UHaul and was able to connect with him right away. He arrived within 3 minutes and was the most professional mover I've ever encountered--hands down. His knowledge and experience was evident from the get-go, as he knew strategically how to unload our stuff and fit it into the storage space in the most efficient way. He was strong, fast, capable, and gentle with our possessions. We were done in 2 hours. Guys, this is your guy. You can't go wrong on this one and you will not regret having Bmans Moving help ease your next move. I know who I'm going to call once we transition to our new home. Thank you, Bman Moving for lightening the load and making our move stress free and seamless!

Brandon responded quickly to my request to have a king size mattress moved up two flights of…read morestairs . We ordered a mattress in a box and didn't realize how heavy it was. Brandon arrived promptly, was very pleasant and professional. Moved the king size mattress solo! Would highly recommend Brandon for any handyman type of work. We will definitely be using him for any future products .

Kimberly was very helpful and provided great information. The facility is very clean. The dock is…read morevery clean too.

5 stars for Kimberly at Storage MART in Buffalo Grove. The facility is pristine. Kimberly went…read moreabove and beyond to be sure we had what we needed. Had no idea what size we needed but she was spot on in her estimate. And even explained about downsizing as we were able to move our things out. We wanted controlled temperature storage and could not have made a better choice. We got personal service at its very best. We have never used storage before. We picked this particular facility mainly for location, but we were lucky to have found Kimberly and a top of the line facility. If you need a storage facility, give her a call. You will not be disappointed.

Mike was the only person making sure the facility was running efficiently. So far my only positive…read morecustomer experience as well has been with Mike and one other young gentleman. If you can avoid having to deal with the other employees, you should be able to have a less stressful experience. They are very dismissive, untrained, and tend to give you attitude whenever you need help. I've recently have dealt with an infestation of moths in the unit as well. Upon entry of the building there were a variety of dead bugs in the hallways around certain unit doors. Like I've said, the place has gone downhill at an alarming rate since Mike has left. Never have I had an issue with this location until now.

Access & Security: 24/7 access is available with enrollment but the standard hours were more than…read moresufficient for us. All access is electronically controlled by PIN pads located throughout the building and each locker has a keyed padlock on it. Depending on your locker size you might get an individually monitored unit alarm, ours had it, smaller lockers might not. The entire building has tons of CCTV cameras located throughout and looks very secure against would be burglars. Cleanliness: Even the bathrooms are secured by PIN pad, if that doesn't tell you the place is kept extremely clean then I don't know what will. Everything is immaculate inside the building with the exception of some scuffs and scratches here and there from people recklessly careening through the halls with loading dollys. Price: I hear it already, I can hear the voices of people saying "that place is expensive" SHUT UP! You get what you pay for. If you want top tier storage with high security and climate control to guarantee that your sensitive vinyl record collection and high end computers stay safe during your move you're going to need a company like Safeguard. Bottom line: YOU GET WHAT YOU PAY FOR! Don't skimp on protecting your stuff if you have high value items. If you're just storing a bunch of boxes of clothes and general housewares you probably don't need a fancy storage provider with climate controlled indoor storage and can go for an outdoor locker. All that said, for what we were storing, records and high value computing and storage arrays along with a plethora of other sensitive electronics it was well worth the extra money knowing our stuff was safely stored under climate controlled lock and key. Location: It's right off the highway which makes it easy to get to with a large truck and their loading dock can accommodate most any truck you can throw at it. Loading Dock: An enclosed loading dock is a nice plus especially when it's suddenly started raining and you want to unload your truck into storage. Unloading dollies are provided and all were in good working order when I was there. Bottom Line: If you are looking for top notch storage this is your place. If you are storing low value items that don't need climate control then you might be better served elsewhere.