Joe and his team are wonderful. Super professional and efficient. Our reserved time even got cut…read moreshort because they finish early!

Joe and his crews are amazing. I just had a move with them. Flawless and efficient. Recommend to…read moreeveryone

Wow! What a convenient, easy and incredible service. One stop shop, local business, order online…read moreand delivery was prompt and fast. Ordering online was fast and easy. Boxes, tape were more than enough for my duplex. I choose the 3 bedroom package. Gently used boxes were in great shape. Why buy new?! Save the environment. Support this great local Chicago business.

We have used this company several times and have yet to be disappointed. We love that the boxes are…read moredelivered to our door step!

Service is amazing and the team here are all very friendly and knowledgeable. Their selection is…read morethe largest in Chicago. I went in looking for a crazy box size for a project that was six months in the making and finally found it here with their A1 customer service. The value is incredible and very reasonable. If you're like Me and you're looking for something unique or just looking for a good value on a lot of boxes come by and see the team here at citation they're amazing. Please note that this place is a big warehouse with the entrance around the side. So, walk up to the door, on the side of the building, and knock. The guys are inside and they are all waiting to help you with your project/business goals.

This place is perfect if you are moving and need a variety of sizes and a bunch of boxes. They…read morehave every size box ( and I mean every) you need and they even have move kits based on your apartment size ( 1 or 2 bedroom). The kits include boxes, wardrobe boxes, tape, paper, and bubble wrap. The rates are way better than Uhaul and the quality is incredibly better than half prices boxes store. Shout out to Jacob for amazing customer service. It is always nice to shop local and Citation does not disappoint. We will always use them for any of our box needs.

I have nothing but good things to say about Extra Space Storage in Highland Park. They have a…read morevariety of storage options at different sizes and price points. I've been a customer for about 8 years and have always found the personnel to be accommodating to my changing needs. I've had the pleasure of working with current manager Kathleen Grant for a while and she goes above and beyond to ensure I get the right space I need. She even informed me that I qualified for a senior discount, which I appreciated. I'll say one more thing. I use another local storage facility for vehicle storage. The facility itself and the staff is not up the same standard as Extra Space.

I've been an Extra Space Storage customer for over 10 years at two different locations…read more Unfortunately, their new package policy has made it impossible for me to continue using them. In the past, the office would accept deliveries and place them inside your storage unit. They no longer allow the office to accept ANY packages. FedEx and other delivery drivers also will not enter your individual unit to leave a package--I tried. I even spoke with corporate, and there is no workaround. So if you use your storage unit for any type of business or job function that requires receiving packages or deliveries, I highly recommend looking elsewhere. Other storage facilities in the area accept packages and will place them in your unit--and many are literally half the price. After more than 10 years as a customer, I'll be taking my business elsewhere. Hopefully this saves someone else the headache. You're welcome!

If you are late on payment you are in trouble!!…read more I had a $185/mo locker for several months and was late on November due to a shortage in my work schedule. I was inundated with texts and emails and ultimately had a $505.00 total due with $185/mo locker!! Beware!! Fat cat that ownes this place is a blood sucker that will jack your payment so high that you wont pay and they will slap a lein on you and they will take your possessions!

Although the facilities are nice, beware of large yearly increases in rent. Also beware when you…read moregive the required 10 day written notice to move out, they will only prorate if you're out by the 5th (and they don't share that information with you either). There's no on site garbage either. And when I complained about the large price increase for no reason, the did come down a very little bit, until I told them I was moving my stuff out then my price was increased for the last month. I'd never go back there again for my storage needs.

We can't do Card board boxes because My wife gets rashes from them. With Redi-Box Our move from one…read morehouse to another and 0° weather. Along with snow, blizzard was super easy. You guys know how easy it is to pack all your things. Label it and give it back without the hassle of keeping the boxes recycling and what not? Worth every penny I will definitely do this again. And i'm not stuck with all the boxes afterwards.

I've used redi-box twice now. The first time was great with no issues, the second time was not…read more There were a lot of small things that really added up to a mediocre (borderline bad) experience. I added on packing paper to the order 3 days after placing it. 1) When the order arrived I found a bug in the bubble wrap. 2) I was asked to delay my pickup date, which I did even though tiny apartments in Chicago don't leave much room for storing large plastic tubs and it really messed with my ability to properly move in and decorate. 3) On pickup day the driver didn't want to take the elevator upstairs to pickup the boxes so I had to bring them down to the ground floor myself. On their website picking up boxes is included in the price. There were no stairs for him to navigate at all so there really wasn't an excuse for this. 4) A month after placing (and being charged for) my order I received a receipt for an additional charge. I called multiple times to figure out what the charge was for but no one ever answered the phone. I even responded to the text they sent but received no response. I did some math to figure out it was for the packing paper that I guess they forgot to charge for. This last issue is what really made me write this review. To go around charging people's card and not telling them what for is crazy. Not a horrible experience but I'll probably try another company next time.

I'm delighted that I finally decided to get a storage unit. I live just a few blocks from this…read moreconveniently located facility and could not be happier with my new storage arrangement! The staff are extremely courteous, helpful, and professional. All my questions were addressed up front, and I am confident that I chose the best facility around! The best part for me is the secure loading dock (garage). Even when there are other folks bringing stuff in or out, I don't have to wait more than a few minutes. If I stop by early in the morning or late in the evening, I'm typically done within 5 minutes. It's that easy. I love that the facility is climate controlled (for my own comfort primarily), and I don't have any concerns about safely, knowing that access is strictly monitored. Self Storage 1 gets my highest recommendation. Lakeview and Uptown folks, this is as good as it gets!

Mice infestation! They have issues with mice since last summer. My unit got destroyed by rodents!…read moreOver $2k in damage! The owner claims the issue is being taken care of but the mice never went away as every month I return to my unit and discover new damage! The contract you sign when renting the unit mentions no responsibility of the owner for any damage including damage done by rodents so you will be left on your own to deal with your loss. They offered $10 discount for the next 6 months for me as well as arrange the livers to vacate then disappeared. The staff is friendly but not helpful. Be mindful of this went renting from them!

I have been a long time customer of Safeguard storage. Robert in the office is always friendly and…read morehelpful. I love having the carts readily available the second I walk in the door. Having different size units over the years there has never been a bad location and I was on the second floor for over 8 years. Thanks again Robert!

Excellent facility. Clean and very safe. Very friendly, consistent staff…read more Had a unit with them for about 2 years and never had any problems. Any time we stopped by place was very clean, plenty of parking.