Very quick easy signup at a fair price. Space is clean and easy to access. Couldn't be happier.

Alex at the front desk is very knowledgeable and helpful. She always greeted us with a smile. She is the reason for our 5 star experience! The facility was always clean and accessible. The enclosed garage loading area was a must! read more

We've dealt with Safeguard in the past and it was always a great experience. We decided to come back because the price was good and the staff was nice to work with. Misty took us on a tour around the property. She was very kind and knowledgeable about the property. Looking forward to being here for the long term. read more

I am beyond happy with my experience here! The facility itself is very convenient and easy to use. Even more impressive is the staff at this location. I worked with Josie and she was amazing!!!! She is very friendly, professional, and helpful. She was very patient with me in going over the different choices and was very thorough in her explanations. I have my own business and can really appreciate a true professional like her. Also, she and the staff there are equally friendly after I signed up. That is very important to me. Most places may be initially nice to get your business but forget you once they have it. Not Josie..... she always is pleasant and says hello long after I have signed up. Great job!!!! Thank you!!!! read more

If you ever want to rent a storage unit this is the place to do so! The staff here is amazing specifically Bambi she is the manager. She is very efficient and explains everything so thoroughly. She was kind enough to leave her lock on until we got another because the one we brought didn't fit. She stayed just a little bit longer so my husband could run and get another one. She is friendly, very professional and does her job well!! The area is very clean and surveillance everywhere. The system they have there is state of the art. I would definitely recommend storing your belongings in these units! read more

I am beyond disappointed with this place!! Ever since the new staff took over it has been nothing but hell and I hated that I even stayed this long!! I would advise anyone not to rent from here until they recruit a more professional and knowledgeable staff, the current staff ( Alex who is a "Manager"), is very rude and she is not empathetic to the needs of customers. I understand that their are policies in which the companies have to follow and trust me I am a in the medical field so I am fully aware however, the treatment that you receive there is unacceptable which says a lot about her district manager Gil, he runs a facility via phone or email and not readily available when customers have real concerns. His staff lacks adequate customer service training and they should be able to handle situations correctly when members of management are not present. I feel that the staff prior (Misty). were well prepared to embrace customer complaints and issues. I was reading reviews on this location and once again Gil and staff do not know to process refunds correctly, I have a daughter in retail and if a transaction is process the same day it can be a voided transaction, but instead they credited the amount to the wrong card and now I want cash back for this transaction. If they had of just accepted the original payment then I would not be writing this review but the lack of training with staff and management have made this the worst situation. read more

Got a storage locker here. James is good. Josie is o.k. but they company has a bad computer payment system. When you have, them swipe your bank/debit/credit card, the system will charge you for the current month/rent AND THE NEXT MONTHS RENT. This is the 2nd time over the last 4 or 5 years. Once the error is immediately discovered, no one knows how to correct the issue. So the staff has to have someone else where reverse the whole trans action, not just the overcharge. Then then need to do a new transaction for your current rent. The result is, you're stuck with the reversed incorrect charge billed to you bank card, and Safeguard people blaming your bank. So, I suggest NEVER GIVE THEM YOUR BAN/DEBIT/CREDIT CARD TO SWIPE!!!! In fact, you should do ALL payments online. Update (05/20/17). It seems Gill did this as a REFUND, which will NOT go back to my account for 3 to 5 business days (not including weekends). As Chase Bank said, this should have been done as a VOIDED transaction. Then it would have been immediate, or as his email to me said, by the end of day. Unfortunately, I feel that the flippant attitude of "oh well, just accept it." is how the correcting of miss-billing or overcharging is with Gill. Because of this overcharge, who will pay the overdrafts in my account caused by this? Not safeguard... from what I gather. Would they reduce or credit to my account/rent next month? Nope. They follow the golden rule. "He who has the gold, makes the rules." Once they have your money... they never give it back. The physical facility is not the issue here, or the persons on site. The real problem is the person (Gill) who tried to correct the problem of the overcharge from the antiqued accounting program they have. The program they use automatically populates/applies the next month's rent when you go to do a payment for the current month. When Gill tried to correct this (as on site people cannot do this), he did this as a Refund and NOT A VOID. As a refund, this has tied up $427.20 of my money while they got in addition to this, the rent for my storage locker for 3 to 5 business day (this does not include the weekend/s or Holidays). As a VOID, it would have been instantly (or the latest, by end of Friday May19TH) returned to my account as per CHASE Bank. At this point, I will not see this hit my account till Wednesday May 24TH the soonest (being optimistic) or Friday May 26TH (again being optimistic) Latest, May 30TH (as Monday, May 29TH is Memorial Day)!!! read more

great indoor storage facility. very clean. and secure with codes needed to enter garage enter building and open your unit. very frie dly staff. vern was extremely helpful and courious in setting up my account read more

Excellent place for indoor storage, I like the temperature control and best of all there are no rodents.Friendly staff and it's very secure, I would recommend to anyone looking for a good indoor storage space. read more