We have used MK Movers for years. This time was terrible. And bad on me for not getting insurance. We have very expensive Stickley furniture, now it's less expensive as almost every piece had damage-some excessive damage! I don't even know who can fix it! I'd give a list on this review but I'd run out of characters! I'm also missing parts of other pieces (like a glass top of a table), and shelves from a book shelf. Some rivets were popped out. Crown molding on the top of an armoire was badly damaged. My desk, couch, and numerous tables had scrapes and gouges. The worst part is we paid them thousands to move us out for remodeling and back in, AND paid $500 per month to store our now badly damaged furniture!!!! I would give NO stars if it were possible read more

From estimate to delivery 90 miles away this company gave exceptional service. We had to call for extra help packing. They sent people the next day. Fees were right on target to their verbal guestimate. Everyone was friendly, polite and hard working. Highly recommend this company! I have already. read more

Hired MK for a third time. They were heavily staffed with college kids who we found were not sufficiently trained. They damaged three different pieces of wood furniture (two the only antiques we own) that were insufficiently wrapped and protected in our move. The team lead took photos when we pointed out the damage, and now it's been 2.5 weeks with no response to phone calls or email for follow up on repair. Their phone system has no option for claims, no live answer, and the recorded message says your call won't be forwarded to the right person if you left it in the wrong mailbox. Supremely disappointed. read more

See all

Really great team of people. Handled furniture and items with great care. Lots of stairs to negotiate and they handled it brilliantly. Very nice folks. read more

Mitch came out to give us a quote for a local move. During his quote, he's asking how heavy the boxes are (that WE packed) and that if it's snowing, "my guys might slip and get hurt". Mitch, your business is MOVING! Are you really that concerned about snow? It's YOU'RE job to move people from point A to B regardless of conditions!!! NEVER have we been asked "how heavy the boxes are" or weather conditions. His quote came in SO high we obviously bailed on MK Movers, we knew he didn't want the business. We saved over $1,500 on another mover....so glad we got other quotes! read more

We hired MK Movers for a local move. The moving crew was top-notch. Every member of their team was friendly and respectful of our homes on both ends of the move. All of our furniture and belongings arrived without damage. They were very efficient in wrapping and packing, disassembling and assembling furniture, etc. Would recommend them to anyone given the excellent service we received. read more

I used this company last time I moved and they were the strongest, fastest, hard-working men ever. I'm having them move me this time when I move. I highly recommend them! read more

Arrived exactly when expected. The two young men were extremely careful about every piece of furniture and wall art that they moved. I could not have been more impressed. I will absolutely use MK MOVING again. Thank you for your service and coming to my rescue on such a short notice. read more

Movers were a little late from the quoted time. But once they got there, they were moving machines! I had 4 guys at my moving. And this was my first big move in my life. I was a little anxious that they were late, but once they got there they were polite, fast, respectful and relatable. They even made my 13 year old daughter feel good. They were professional and nice. Fast and friendly. So fast actually, I was under my quoted price. Seriously....10/10 I would recommend them to my grandma. Save yourself the headache and hire M.k movers today!!! read more

I used MK twice this year. They are super courteous and respectful. They expertly wrapped furniture. I had no damaged to any items. The movers were very responsive in asking where items should be placed and unwrapped. The moves were fairly priced. I would use again and highly recommend. read more

Cannot rave more about our experience with MK Movers. They were so kind through the entire process even when we had to reschedule twice due to the sellers dragging feet on our purchase. Movers were timely, efficient, polite, wonderful communicating and very fairly priced. They ensured everything was in the desired place prior to leaving, very careful with each item and even worked through some inclement weather. Would highly recommend MK Movers to anyone looking for an amazing moving company! read more

My move went smoothly. 4 guys came, did great job, nothing broken, moved heavy bedroom furniture without scratching stairs. Took longer, cost $300 more than estimated. Almost didn't get everything on truck for one load, but did in the end. I tipped guys well, I always do when it's a job well done. I was surprised to hear from the office that the guys complained about the elevator in the new complex I moved to. I said would they rather there NOT be one and have to use the stairs?? I did not understand the guys complaint since they didn't say anything to me. I called to discuss the cost after the move since it was so much more. They agreed to refund half of the increase. I was ok with that. I would use MK again. They were not the cheapest but they were good and respectful of my property and worked hard the whole 5 1/2 hours. I selected a 4 star but it's showing only 2! read more

They did a great job with packing and moving services. They were prompt and helpful and got our stuff moved safely.

For the first time my move was stress free!! M.K. Movers were experienced, professional, and ON TIME!!! I will recommend this company to everyone. Thank you again for all your hard work!!! read more

We met with Mitch on Friday and they came, packed and helped us declutter. They were professional and hard workers. They considered our emotions as we declutter. The price was great. I will seriously consider them when we move. They may be a smaller player but they are the best in what they do. read more

We hired MK Movers for our move in August. Mitch came out to our house and went over everything for the move, what it would cost, etc. They were very reasonably priced and after doing two moves ourselves with a U-Haul, we felt it was the best money we ever spent. The four guys showed up at at the later end of the window and got right to work. They wrapped the furniture and handled all of our items with care. We did not have one thing broken in our move. They were very efficient and had our move done in 5 hours when we were quoted for 7. The guys were friendly and made sure we had boxes and furniture the right rooms at the new house. Highly recommend this company! read more

My moving experience with MK Movers was exceptional. The guys were all very polite and courteous and they were all very professional. Carissa, who ordered my move and followed up with me, was beyond helpful. The buyers of my home had continued financing issues and we had to keep changing the move date and Carissa stayed on top of everything for me. I can't say enough good things about Carissa's follow up. Ashley was also very helpful. I would recommend MK Movers to anyone. Thanks Mitch. I'll be calling Carissa when I'm ready to move into my new home once it's done read more

Best Movers Ever! MK Movers moved me last week. Though moving is stressful, they made it as smooth as possible. They were on time, courteous and hard working. And they don't nickel and dime you! Highly recommended!!! read more

Don't do it. First of all they told me I didn't have to take the clothes out of the drawers. (5 dressers). Also I had a full freezer of meat. On the initial meeting they said no problem, you don't have to remove anything out of there. We ordered plenty of wardrobe boxes, some of the movers were putting the clothes out of the closets in the boxes. I thought great. So while I scurried around trying to figure out how I was going to pack all the clothes from the drawers, and freezer they were moving and packing the truck. (We noticed after the movers left that they left mostly all of our clothes in the closets). It happened so fast. They literally took every wire out of every device we owned. We had no idea where everything went when we got to our new home. They took things apart like the feet on my sofa (Didn't need to either) and we had to search for those. Also, They moved our expensive Baby Grand player piano. It made it safe to the new house, we thought. Only to find out someone broke the player part on the piano. They actually smashed the CD player so you couldn't get the CD out. Note: One of the main reasons we got professional movers was so the Baby Grand made it safe. They went to lunch and returned with only two guys after about an hour. The boss stated "Don't worry the clock stops until the rest of the crew comes back. Finally about an hour later the full crew (about 8 guys) started again. They couldn't finish on time so they called in two more guys at the end and charged us an extra 500. I looked out and the random guys were actually standing around outside of the new house doing nothing padding the bill. Earlier I kept telling the boss we had to be completely out of our old house at midnight or we would be charged. It didn't seem to worry him so I didn't worry. My husband actually had to go rent another truck the next day and finish the move. He filled a large truck and we ended up with a penalty for breaching our contract with the sale of our home. The boss kept saying I wasn't ready for them. Well guess what I would have had all the drawers packed before they got there freezer emptied etc. Instead while I was side-tracked doing that they didn't do the job. There was no way to monitor what they were doing they had us busy doing that. This was a large home they were moving us out of. Sad, sad day for what should have been an exciting time for us. read more

We've used them three times over the past five years and they've always been a breeze to work with. The movers are polite, efficient, and professional, and the company is organized and communicates in a timely manner. We'd recommend to anyone! read more

WOW! My daughter and I both used this company within a month of each other. Had 2 different crews and I can say that out of the 7 movers, all 7 were outstanding! We had Alvin, Caleb & Steve and all the guys worked from the minute they arrived till we were 100% satisfied. Courteous, professional, cautious, always willing to go above and beyond... Definitely USE M.K. MOVERS. You will be glad you did read more

NEW POLICY: If you have to cancel or reschedule your move, you will be charged as follows: If the estimate is less than $1,000, you will be charged $100. If your estimate is over $1,000, you will be charged 10% of the estimated cost of your move. I *do* understand why the company is doing this. Every time someone cancels or reschedules, the company loses money, because that time slot could have been used for another client. The problem is the fact that I was not informed of this new policy when I BOOKED the move. I found out after-the-fact when I received a 2 page email that I was expected to sign and return. read more

They recommend three people to help with the move. Should have had two. One did a lot of watching. Problem was the threee of them moved the items a single person could carry and then the third guy watched the other two carry the two person items which was probably about half our stuff. Damaged some walls. Dented our fridge. Made manager or owner aware. Didn't call back. I called and made contact. He said he tried to call but no VM or missed calls. Was going to send someone out to repair walls on a couple of occasions but never did. Said if I wanted fridge repaired I would need to find a repairperson and we would discuss cost. Way to take ownership of your mistakes! The guys worked hard but just didn't seem to be very efficient. One was always telling the other two what to do. I wouldn't recommend them. read more

Highly recommend this company. They were prompt, courteous and extremely professional. Treated our things like their own. Took great care in packing and protecting delicate items. Great bunch of guys. read more

Outstanding movers! We were quoted for 6 hours, it took them 4 hours and that's what we paid for. They were in time for the pick up and delivery. Mitch was great to deal with and he has a great crew!! read more

These movers are a rip off They charged almost double the quote They took 2 hours to drive what should have been an hour and ten minutes so they could steal more then said oh your address is another 75 bucks The guy on what's happening in St Charles removed my post on that site since they pay him off to give good reviews They moved like snails one box at a time with no dolly and it was a fairly easy job Watch out unless u want someone to steal from u read more

Wow, what a crew!! They arrived on time, their communication was impeccable, and the amount of time they spent moving and unloading was at record speeds. They were the most professional and the most cautious with all of our valuables. I only knew them for 5 hours but I swear I could've trusted them with my whole life. 11/10 recommend this company for any type of move. Zach and his crew were the dream team. read more

We first used M.K. movers nine years ago, and since then we've booked them several times for our own moves and our adult children have done the same. Our latest was a move from St. Charles to Evanston, and as usual everything ran smoothly. I can't say enough about the professionalism of everyone involved, from the office staff's stress-free handling of the booking to the driver and helpers efficiency in loading and unloading. M.K. is, and has always been, one of the best companies - regardless of services offered - we've ever done business with. read more

This was my first time using a moving company and one of my neighbors recommended M.K. Movers. They were on time and explained the whole process to me, but they were fast and efficient. They were so nice even when I couldn't decide where some of the furniture would go they moved it around for me without hesitation. The easiest move I have ever had and I am so glad my neighbor recommended them. Will definitely use them again and I am already recommending them to my family and friends. read more

I will start with the good because it wasn't all bad, but mostly bad. - arrived in time - the actual men moving my stuff were polite - bought them lunch and they were super thankful - movers handled all my stuff with care as they were moving out of my old house - guys were super nice who were moving it into the new house - owner was helpful - the staff who answers the phones and handle claims are super super nice and helpful Now the bad: - moving out of my old house, they ran out of room. We asked them what we are supposed to do, the crew leader shrugged his shoulders and pulled away. So we had to spent 4 hours trying to pack up the rest of the stuff and getting extra people over. I ended up having to leave probably a pick up truck full of stuff behind because we just didn't have the room. - when we called the owner initially tried to say I cancelled one of the trucks, but my husband corrected him and he apologized. Gave us a discount of $500. Guaranteed I left $2k worth of yard stuff behind. - the move in was 2 days after the move out and we ended up getting the same crew leader. He was rude and didn't care and just did his own thing - the guys were super polite. Some of them listened to where I told them to put stuff, other pretended to and put it wherever they wanted. Mind you everything was labeled where to go. - it took me 2 weeks to figure out where all my stuff was. 1/2 the stuff was not anywhere near where the label or I had said to go. - they damaged my floor and carpet. Thank god I had the insurance because they gouged they crap out of the wood floors - then we went out the garage and they were getting ready to leave and we looked and they had put at least 20 boxes that were not labeled garage in the garage. I'm guessing because it was easier? So my husband asked them to move them to the right place. The foreman rolled his eyes, huffed and stopped packing up and had his guys move this stuff. I am a super laid back person and so is my husband. We know it was hot, so like crap happens. I wasn't upset about the damage, but I was absolutely upset at the attitude and laziness of the crew leader. How he got that high up is shocking. Especially in a customer facing position. I talked to my realtor and he said that we were the third one of his clients that had a terrible experience lately. I would say we could blame Covid but this foreman or crew leader has been with the company for some time. So I can't actually blame Covid. I have moved with professional movers at least 5 times, and I promise you I would never ever recommend this company to anyone. I am sincerely shocked by all the good reviews because they tricked me. Maybe it depends on the crew, I'm not sure. Also, my last name changed so if the owner tries to say he doesn't have record of us moving with them, it's BS. I love and support any small business I can, but this was simply awful. read more

Another great move with MK. No hassles, no excuses, competent and careful. There's enough stress when relocating, so it's great to find a mover that just does the job. read more

I requested several quotes on moving and Mitch (the owner at M.K. Movers) was the only one to reach out personally and offer to come do a free walk through to give me a quote. M.K. Movers stuck to that initial quote very well, we only ended up $50 over it due to a slight time overage. The crew that moved us was extremely personable, careful, professional, and fast. First time using a moving service but we were blown away. They were extremely receptive to my wife directing boxes into each room at the new house. They moved some seriously heavy items without the slightest complaint or issue. One of our small Buddha statues suffered some damage in the move and they were very open and honest about it which I appreciated a lot, otherwise everything was pretty much perfect. The price was slightly more than some other places(who knows if they would've stuck to their estimates though since they didn't actually come do a walk through) but I figured you get what you pay for with something like moving and I was happy to be proven right. read more

I've used them 3 times and my son did as well. All but once they were the nicest, most efficient, caring moving company ever used. The employees look you in the eye and shake your hand. Price point was less than other guys and trucks UPDATE I've subsequently realized it all depends on what crew is moving you read more

I received their name as a referral but was disappointed with the unprofessional service we received. Cigarette buds left all over our driveway, guys did the minimum and when I asked for additional help emptying our pod, they said we packed it and it was unsafe. I'm a 110 lb 5 ft 3 women who emptied the POD and not one thing fell on me. We were looking for a company to help us since we were both working very long hours and have 3 kids under 5. Not to mention, not one face mask was worn or even asked to be worn, they walked all over our brand new home with their dirty shoes. They asked for a tour to see where items went, did that, told them, labeled boxes and as they walked in, they continuously asked where they should put the boxes. Items were put in all different rooms (kitchen put in bedrooms, etc.). We really needed help with the move, we got 10x the amount of help last time we moved and I wish I reused those movers but I couldn't find their information. Just a frustrating situation when we really needed more help. I did receive an apology phone call but when I tried to reach out while this was happening, no response was given. read more

They were on time, fast, worked hard, and very nice to work with. My only complaint is that my total ended up being quite a bit more than the estimate I was given. I wish the estimate could have been more accurate. read more

MK movers were amazing. We had a double closing, which is incredibly stressful. They moved us out the night before with no issue and got us into our house the next day with no issue. The guys were friendly and very hard workers. They came in under the estimate, were quicker that we thought possible, and were incredibly careful with our stuff. Would use them again in the future. read more

These guys are awesome. Very friendly but most importantly, professional. They showed up on time and got everything done as scheduled even though three of the guys got stung by a bunch of wasps while loading furniture on the truck. Couldn't be happier with services I received. read more

What a great group of guys! Alvin and Nick you did an awesome job! So nice to open the door and see a couple of smiling faces ready to help you with your move! Highly recommend this company over anything else out there. We did a move not long ago with low budget movers and I would NEVER do it again..I was missing a diamond necklace after my move. I felt complete trust with this team! Thanks guys! read more

Hired this company to move our furniture while our wood floors were being redone, they were great. Steve and Jake did a great job. They were patient , efficient and quick. Would hire them again. read more

I highly recommend these guys! They are polite clean and efficient!! Showed up right on time and they were careful with our things! It was pouring down rain and these guys didn't skip a beat! I really appreciate their hard work! Estimate was nearly right on but came in under! Thanks guys, you rock!!! read more