They are good, honest people. Got the job done and did it right. They were up front with the cost…read moreand also very reasonable. We hope not to have any more needs with our 50 year old septic tank but will definitely call them if we do.

I had them come out to pump my 1,000 gallon tank and was quoted 485 over the phone. The reason I…read morecalled them was because my bathroom had smelled a bit like sewer the last two days and then the morning I called them, the shower wasn't draining as quickly as it had. The last time we had the tank pump was 5 years ago so I figured that's what it needed. They have this bait and switch scam where they tell you it's going to be $485 to pump it but then they show up and they tell you there's an over full fee of $200 and if you happen to have any Kleenex or wipes in your septic system they charge you another $150 trash fee. So by the time you get your septic tank cleaned out it could cost you almost $1,000! They advertise $485 to get you in the door but then they jack up the price with extras. You're better off just to pay a competitor $600 and not get up charged at all. They will do everything for $600 and not add on charges. Ridiculous things. There are a lot of septic tank companies in the Atlanta and Douglasville area. Before hiring this company, please get a few estimates and don't fall for there their price. Gimmick to get them on your property. EDIT TO RESPOND TO OWNER'S COMMENT: Has there ever been a routine? $485 pumping? I can almost guarantee the answer to that question is no. You use the $485 to get people to let you come on to their property. Once you're on their property you have a $285 cancellation fee if they reject your up charges and high pricing. You've got this scam really well figured out and I hope future customers understand what you're doing. It's very obvious. In the future I will just go with the middle priced septic guy and if they try to up charge me with trash fees or digging fees or over full fees I will tell them no thank you and call the next person. I think it's very shady what you're doing with this bait and switch pricing tactic. The only reason you gave me a $50 discount is because I told you that I would have to get some more price quotes from other companies before I committed to the ​high price with the upcharges. Only then did you quickly offer me a $50 discount. I knew if I didn't accept the offer and turned him away, I would end up paying your $285 cancellation fee. So yeah you guys are cheesy as heck and it's really sad. You should be reported to the better Business bureau and probably criminally as well.

Polite, professional, prompt... listened to my issues, and squeezed us in. Called when they were…read moreheading my way. Performed quick and efficient service, and cleaned up afterward, leaving the yard in great condition. Pleasant guys. Definitely will use again and highly recommend!

Our septic had not been pumped in well over 10-11 years however this was no problem for Casey. He…read morecame out within a few days of our calling and pumped the tank as well as cleaned it. He arrived promptly, cleaned up after himself and provided helpful septic info for future ways to keep us moving along. Since our first pumping in 2020 he has been back in 2023 to pump again and the same professional service was given. We highly recommend Elite!

Jacob and Carries are fabulous!!! I spoke to them in the morning and they were able to come out…read morethat day and service and repair my septic tank. Excellent work and efficient! I'm renovating a fixer upper and they gave me confidence to move forward with my plumbing renovations. Absolutely excellent I recommend calling on them first!

A company that you can text! My laundry drain was overflowing and I knew it was either septic or…read moreinterior plumbing. I texted at 8AM and they were here by 10AM and done by 3PM. It was a bigger job replacing flange and cleaning out pipe. Great work and communication. They take Venmo - it's younger folks. Good work!

Tidwell always provides great customer service from the time of requesting a quote to making a…read moreservice date. Once my appointment was scheduled, the technician called thirty minutes prior to their arrival time to ensure I was available to complete the job. The technician provided the upmost professional and friendly service. The job was completed, inspected and ground repacked. Thanks.

A great company,,, we use them for our septic system.....they are very busy but worth any…read morewait....Ray and Jose are super and friendly/professional......no BS from this company...

These guys are professional and very responsive. They take their business seriously and that's…read moreGREAT! You can't get much better than that!

W & W were professional from the kind lady who took my call and scheduled my appointment to the…read moretechs who showed up on time and did the job right. It was a little tricky because my internet was located very close to the septic tank covers.

I cannot recommend Dixie Septic Tank Service enough! They were quick to respond, have EXTREMELY…read morefair pricing and diagnosed/fixed our problem quickly. We had been struggling for days with a plumbing/septic problem and already had been scammed by some "so called" honest plumbing and septic companies that charged outrageous service call fees, and still did not fix the problem, however they did manage to recommended $40K-$80K major repairs. A friend's recommendation led us to Randy (the owner-who is a hoot) at Dixie Septic Tank Service. It was the best decision we ever made. John and Eli were fantastic too and they even reinstalled our sod when they were done! We have found that honesty seems to be a rare trait in this business so if you need septic service we highly recommend Dixie. YOU AND YOUR WALLET WILL NOT BE SORRY!

They puncture one water pipe and had to shot down the main water supply and left without fixing it…read more had no water till the next day . called them to come and fix it and they never called back.

Can't say enough great things an out Local Septic!…read more from the time I called for service, the response time, the quality of work not to mention the education they provided to save us money in the future! will recommend Local Septic to everyone in the area that needs any type of septic work to be done! A huge Thank you!!

I was referred to Local Septic Service because the provider I was in contact with had mechanical…read moreissues due to a big weekend job. Jud answered immediately and said "I'll be right there" and he was! This was my 1st experience with septic issues so he talked me right through it all. He even explained how to check for certain things in the future. He is efficient, professional and polite. I will refer him to my friends & neighbors and will continue to use his services going forward. The price was affordable and well worth the money spent. We immediately had services restored to our bathrooms. Thank you Jud!

Down to earth guys, good prices, and very helpful throughout the process. New system installed for…read moremuch cheaper than what another company quoted me.

From the owner: Forget those high corporate prices! First Turn Grading & Septic is committed to delivering…read moretop-notch septic and grading solutions for everyone in the North Atlanta area with a strong focus on quality workmanship and customer satisfaction