Update 2026: still a 5-star service!…read more Bill's Transportation Services gives me what no Uber or corporate service could: true piece of mind and the feeling of community. I feel very safe using this service to pick me up in the wee morning hours at the airport and get me home safely, and as a single lady that is very rare but of utmost importance. I have been using this service for almost three years now and the quality has always been top notch. The service has grown to include several more drivers, of which I've had two newer ones, both of whom were polite, courteous and professional. If you're reading this looking for a ride, I encourage you to give Bill's Transportation Services a try, whether it's an airport run, drop off/pick up from a doctor visit you won't be able to drive back from, or any other ride you'll want to schedule in advance.

Hired Bill for trips to and from Logan airport and could not be happier with the caliber of…read moreservice. Bill was early for pickup to Logan and super nice on the way there, making the ride enjoyable. The brand new van offered a very comfortable, smooth and quiet ride and we had plenty of time to spare at the airport. Before departures Bill even offered a courtesy check to make sure we had all the important items like passport, wallet, phone etc. Arriving home, our driver Tony communicated his ETA and called us to confirm the precise pickup point even down to the inch. Tony was so nice and we had good conversation with him and again the van was super comfortable and clean. Tony even helped carry suitcases directly to the door. I appreciated that both Bill and Tony communicated multiple times in text with confirmations, ETAs etc. Sent photos of the vans well in advance with license plates which was a really nice touch, so that we knew exactly what vehicle to look for. Bill and Tony easily accommodated an itinerary with multiple stops which made our lives SO much easier and saved us from unnecessary driving and coordination. Everything was done via text/phone which is way better than dealing with a clunky website or corporate office. Price was very reasonable and very well worth it for the level of professionalism you get. We will be booking with Bill's Transportation Services in the future for sure.

Our plane was hours late arriving and the driver patiently waited. Courteous and dependable.read more

Rachel was very responsive when booking our ride and the driver we had, Jerry, was also great a…read morecommunicator letting us know where to find him when we got off the ferry. He was on time, safe and friendly. Highly recommend.

Thank you!!! Had to get my eyes dilated, couldn't drive. You guys said you'd be there in 10 min…read more Took less time. Got me home, even offered to open my home door for me! Dispatch was awesome, spoke clearly & knew exactly where I was!

Answered the phone! Arrived in 10 minutes like he said he would! Super friendly and helpful to me…read moreand my little girl. Went above and beyond - helped me get across the street and up my steep driveway. I'm using a wheelchair temporarily. I will definitely call again, and not just because I feel like I owe him more tip.

Some guy answered the phone with "hello" not the name of the business. He asked what time for the…read morepickup (mid morning of the next day) and where was I going. When I said the Amtrak station, he said they don't have any cabs. I then remembered this is the second time I've called this company with the same bad results.

The best taxi service in Providence!!…read more I met City Cab right after I moved to Providence two years ago. Providence isn't like other cities in that it's tough to hail a cab here and I am never certain if a taxi will show up when I call a random cab company. I have never used any other service. Seyi (pronounced like "Shay-ee") and the other guys that drive for City Cab are incredibly kind and they have never left me stranded. I would highly recommend City Cab to anyone who needs a ride in Rhode Island!

I like to tip in cash. Uber should not make credit card tipping mandatory. They should also have…read morea comment section where the customer can state that they tipped in cash. Like every other company greed is the #1 factor and God forbid UBER doesn't get taxes back on their driver's tip!!! Normally the transportation is fine. I've had a car that smelled like someone has been smoking in there for 40 years and a few individuals that talked too much. Other than that the tipping issue is my number 1 dislike.

Uber is helpful transportation, but their customer service is absolutely horrible. I feel like you…read morenever know how much they're going to charge you. You're at the mercy of them charging you even if you have credits and they didn't apply them. Getting a hold of customer service is difficult. You have to jump the hurdle of the chat bot and a live agent is only available over chat. The live agents rarely resolve your issue. I've had to go through my bank several times for disputes. It's exhausting and makes me anxious when I consider ordering transportation from them again.

Great service, thank you for getting us home safely we appreciate the effort you took to get us backread more

If you want the best transportation service hit them up!! Better than uber, lyft, or taxi. Makes…read moreyou feel like VIP! Customer service is A1! Got to my destination with no hiccups. My driver was Njavan, he was ELITE He literally picked me at 3am from Plymouth all the way to the Boston Airport. If that isn't top of the line service then I don't know what is.

All I can say is WOW! My daughter was traveling alone and I was looking for a ride service that was…read moretrustworthy and reliable. I found that and so much more. Dean (the owner) reached out to me personally to go over any questions or concerns that I had. He even shared his phone number in case something else came up. He was always responsive, professional, and very kind. My daughter's driver, Todd, went above and beyond. He reached out in advance with his phone number, willing to answer any questions I might have. He kept me updated on her flight. He not only got her to campus safely, but waited while she got checked in, took her bags to her dorm, and sent us a pic of her in her new space. It was so much more than we could have hoped for. My daughter was delighted with the surprise of chocolates and water in the car and she loved chatting with Todd. He is an absolute gem. I wish I could give this company more than 5 stars. Truly. If you need a ride and you're around the Providence/Boston area-don't hesitate to give them a call. You won't be disappointed!

First time to use a carvedilol right service service. I wrote a super review for the trip to Logan…read more The return trip the morning that THE BLIZZARD was to start really really impressed us. Our plane was 4 hours late arriving after midnight on Sunday. David was right there in one of their wonderful cars . He was phenomenal and delivered us to the Cape at 2:30a.m. and was charming. He carried our bags inside for us, and he still had an hour+ ride to his home. I need to mention that we are elderly and should not have worried that someone would be there. They were there and with chocolates!!

Very disrespectful when I called and asked for a taxi they rudely hung up on me. They deserve there…read morelow ratings. Do not go!

I want to thank the night crew at Providence Taxi LLP for such great service. I will recommend and…read moreuse the taxi service again. Keep up the good work!

Goldies experience exceeded expectations. Was headed to hospital and not in great shape. Driver was…read moreon time and car was clean and comfortable. The driver himself helpful and pleasant. Communication with scheduler is great. Provided information the day prior. Cost extremely reasonable, but worth more for that level of service.

Asking specifics and not giving me the runaround. I did not use the business...this time, But I…read morewill on my next trip.

Ramsay reached out via text the day before my flight, letting me know he would be picking me up…read more Even though my flight was early, he was already there waiting for me. The car smelled like everything had been recently cleaned, very nice. The overall experience was 10/10 and I'd recommend Long's to anybody looking for transportation from the Cape.

Everything went like clockwork. Ramsay was the best. Very professional, courteous, and a great…read morecommunicator.