Update 2026: still a 5-star service!…read more Bill's Transportation Services gives me what no Uber or corporate service could: true piece of mind and the feeling of community. I feel very safe using this service to pick me up in the wee morning hours at the airport and get me home safely, and as a single lady that is very rare but of utmost importance. I have been using this service for almost three years now and the quality has always been top notch. The service has grown to include several more drivers, of which I've had two newer ones, both of whom were polite, courteous and professional. If you're reading this looking for a ride, I encourage you to give Bill's Transportation Services a try, whether it's an airport run, drop off/pick up from a doctor visit you won't be able to drive back from, or any other ride you'll want to schedule in advance.

Hired Bill for trips to and from Logan airport and could not be happier with the caliber of…read moreservice. Bill was early for pickup to Logan and super nice on the way there, making the ride enjoyable. The brand new van offered a very comfortable, smooth and quiet ride and we had plenty of time to spare at the airport. Before departures Bill even offered a courtesy check to make sure we had all the important items like passport, wallet, phone etc. Arriving home, our driver Tony communicated his ETA and called us to confirm the precise pickup point even down to the inch. Tony was so nice and we had good conversation with him and again the van was super comfortable and clean. Tony even helped carry suitcases directly to the door. I appreciated that both Bill and Tony communicated multiple times in text with confirmations, ETAs etc. Sent photos of the vans well in advance with license plates which was a really nice touch, so that we knew exactly what vehicle to look for. Bill and Tony easily accommodated an itinerary with multiple stops which made our lives SO much easier and saved us from unnecessary driving and coordination. Everything was done via text/phone which is way better than dealing with a clunky website or corporate office. Price was very reasonable and very well worth it for the level of professionalism you get. We will be booking with Bill's Transportation Services in the future for sure.

AMAZING service!!! After hours of delays and plane cancellations, my husband and son were…read morererouted to Boston and arrived around 1 am. Their hotel was in Providence. We called rental car companies, bus services and train services and had no luck. After being turned down by another taxi service, I came across Sugar Daddy. He picked them up at the airport and brought them to their hotel. We left our son in Providence to attend the Precollege program at Brown. After my son completed the program, Sugar Daddy picked him up and took him to the airport. Sugar Daddy is extremely nice, trustworthy, and timely. We live in Texas and trusted him to pick up our son from Brown and take him to the airport. Thank You Sugar Daddy!!!

This is the most fabulous cab service ever. They are willing to come out to remote areas. They are…read morefriendly, nice, punctual, and dependable. My husband Ron and I greatly appreciate their service. Wonderful drivers. Forget Uber or Lyft. Sugar Daddy Taxi is the best.

I like to tip in cash. Uber should not make credit card tipping mandatory. They should also have…read morea comment section where the customer can state that they tipped in cash. Like every other company greed is the #1 factor and God forbid UBER doesn't get taxes back on their driver's tip!!! Normally the transportation is fine. I've had a car that smelled like someone has been smoking in there for 40 years and a few individuals that talked too much. Other than that the tipping issue is my number 1 dislike.

Uber is helpful transportation, but their customer service is absolutely horrible. I feel like you…read morenever know how much they're going to charge you. You're at the mercy of them charging you even if you have credits and they didn't apply them. Getting a hold of customer service is difficult. You have to jump the hurdle of the chat bot and a live agent is only available over chat. The live agents rarely resolve your issue. I've had to go through my bank several times for disputes. It's exhausting and makes me anxious when I consider ordering transportation from them again.

The best taxi service in Providence!!…read more I met City Cab right after I moved to Providence two years ago. Providence isn't like other cities in that it's tough to hail a cab here and I am never certain if a taxi will show up when I call a random cab company. I have never used any other service. Seyi (pronounced like "Shay-ee") and the other guys that drive for City Cab are incredibly kind and they have never left me stranded. I would highly recommend City Cab to anyone who needs a ride in Rhode Island!

BEWARE!!!!!!! We just paid city cab $30.00 for a ten minute ride!! Yes thirty dollars for a ten…read moreminute ride. They showed up

Lyft is convenient, but their customer service is absolutely horrible. I feel like you never know…read morehow much they're going to charge you. You're at the mercy of them charging you even if you have credits and they didn't apply them. They won't apply them retroactively regardless of the mistake happening on their end. Getting a hold of customer service is difficult. You have to jump the hurdle of the chat bot and a live agent is only available over chat. The live agents rarely resolve your issue. I've had to go through my bank several times for disputes. It's exhausting and makes me anxious when I consider ordering transportation from them again.

Lyft is the worst. I'm disabled and in a wheelchair and live in the suburbs. Was trying to get a…read morelift to Boston, which is only about 45 to an hour away. I contacted Lyft three hours before I needed to leave and it just kept saying 1 to 10 minutes to find a driver or something like that and I kept trying for hours and it never found me a lift. I had spent $250 for a hotel room and 100 something on a concert ticket and didn't even get to go! They had a good idea but terrible app.

Awesome, reliable, on-time taxi service available 24/7!read more

From the owner: Getting from point A to point B doesn't need to be a hassle. Lions Taxi offers taxi services of all…read moretypes to make sure your ride goes smoothly, whether it's a simple shopping trip or an airport transfer. Providing the best cars, drivers, and service in East Providence is what we do. With a long history providing quality taxi service in and around East Providence, Lions Taxi has become a local institution whenever you need transport. Whether it's getting home from a night out or attending a business meeting, we do it all. To be the best in East Providence, we start with the best cars and drivers and concentrate on delivering the kind of pleasant experience you expect from a truly local taxi firm. Our prices are always competitive and our service will change how you think about taxis.

I've used Rachel's Big City Transportation over the last few years, and they consistently exceed…read moreexpectations. Their pricing is always fair and competitive, they're always on time, and the professionalism of their drivers is second to none. The vehicles are clean, comfortable, and well-maintained, making every trip stress-free. I also appreciate how quickly they send invoices after each ride, which makes everything seamless and hassle-free. Recently due to poor weather my flight was an hour delayed yet they were still there waiting. If you're looking for reliable, professional transportation with outstanding customer service, I highly recommend this company.

Wonderful experience. Prompt, friendly, always in communication. Benny is the best. Great,…read morefocused, safe driver and also kept in constant communication. Would highly recommend and will use them anytime we travel to Boston!

The boys and I as well as one POI rolled over to Newport for a coupla' frothies for the boys and we…read morehad trouble finding a way out of the city and pissing off back to where we came from because of demand of ubers/time of night. We called 7 different "car services" that night around 2am, including the ubies and the lifties of the world - and the only one who picked up and came tru was Freddy - CEO of Carmelan Limo Services. Freddy saved our fuckin' life that night. Thanks Freddy, we appreciate it.

From the owner: Personalized Chauffered Transportation Service, without fluctuating prices based on high demand, or…read morebad weather like the others.