I am a member of the Crunch Fitness location in Tyler, Texas (1909 East Southeast Loop 323, Tyler,…read moreTX 75701), and I am writing to formally report an ongoing sanitation concern. The men's locker room showers have consistently lacked soap, and at least one dispenser remains nonfunctional. I have brought this issue to the attention of the club manager and staff multiple times during the first three weeks of May 2026; however, no corrective action has been taken to date. Maintaining proper hygiene standards, including the availability of soap in shower areas, is a fundamental expectation for any fitness facility. The absence of soap increases the risk of transmitting infectious agents such as bacteria, viruses, and fungi, and may contribute to the growth of mold and other contaminants. This presents a preventable public health concern for members. I respectfully request that management address this matter promptly and ensure that soap is consistently available in the men's locker room showers moving forward. Thank you for your attention to this matter.

They sell you on a $9.99 plan but then don't tell you that they will increase the price…read moreAUTOMATICALLY to $17.99, and ALSO CHARGE you an annual fee of $60 a year on top of that. And when you call to discuss nobody answers. They should be ashamed of themselves for raising monthly membership price WITHOUT NOTIFYING THE CUSTOMER.

I did not observe one person wiping down equipment after use as is the standard in most AF…read morelocations. The worst problem was the rap music that was playing and spewing the N word racial slurs. This gym stinks and is not clean.

Scheduled a tour at 3pm, showed up at 3pm and nobody was there to give the tour. I will not be…read moregoing back to this gym.

I really like this gym. I tried it today for the first time. Here are some quick notes on it:…read more 1. Well-maintained equipment. The pulleys on the machines pulled smoothly. This isn't always the case at other gyms. 2. Good selection of machines and free weights. 3. Everything is super clean. There was even an employee dusting the (clean) machines. 4. The locker rooms are really nice. The showers looked super clean. 5. It's not overly busy, so you can do 2-exercise supersets (e.g. push/pull) without upsetting anyone by using two pieces of equipment. 6. One of the employees (maybe the owner?) was consistently out on the workout floor and seemed really friendly and helpful with everyone. No major cons that I could see. Some of the free weights had numbering that was a bit worn, but an employee saw me notice that and said he was going to re-paint the numbers soon. The most comparable gym to FIT would be The Institute in Longview (about 3/4 of an hour away), so this is a great option for Tyler.

Clean gym, with great equipment and friendly staff... 10/10 would recommend to a friendread more

Very Friendly staff! Love the Equipment, Tanning beds, Red…read moreLight therapy, and Massage Chairs! Good location !

Very good exciting experience I got friends that I go there and work out with I love the honor…read moresystem the way people clean up behind themselves and don't just throw their stuff on the floor and leave it