we live here for 2yrs and i can tell you.. it's one of the best place we have live in. Staff are…read morefriendly, apartments are clean, great location and maintenance people are superb and knowledgeable. We moved out only because we are buying our own house... if not.. this can be my retirement home/apartment. I am happy with my experience and so much missed the placed.

Update: I've been out of Encore for a couple months now so I thought I'd write a brief update…read more Although there were many factors regarding the buildings/tenants that I found unfavorable, there are positive things to highlight: - Location is great. So close to "downtown" Wheaton and the mall/metro but tucked away in a quieter area. The area is very walkable with plenty of residential streets for walking, biking, dog-walking, etc. - Size: Apartments are very large compared to others in the area. I lived alone in a deluxe 1-br and never felt cramped in the slightest. Bathroom, kitchen, living area and bedroom were all big and could easily accommodate another tenant. I do miss the large balcony (I don't have one at my new apartment). - Leasing Office: The staff were generally friendly and helpful. I always had great service with a smile from Calvin, as well as others on the team. Most of the negative issues I experienced here are no direct fault of the leasing office. If you can get a top floor unit and are lucky to be in a building that's not shared with habitual door-slammers (Noise was the biggest issue for me), it's not a bad place to live. Parking is free, they hold regular community events and the location is great.

I've been a resident at the Ava Wheaton for at least 5 years. I have no intentions on leaving…read more Kudos goes to the administrative staff for their problem solving experience. To the maintenance staff for their quick and responsive to the maintenance obligation . And KUDOS the the cleaning crew for their attention to keeping the property clean

Although this was a nice looking building I was disqualified at the jump. Part of the application…read moreprocess was face identification and I was disqualified after that. I can't understand that part thinking maybe threr was a glitch I try again. Still got disqualified so I moved on and I did find a place to live in the area.

I moved in around November 2025, and my experience at Arrive has been very good so far. Management…read moreresolves issues quickly and communication is always great. Special thanks to Martin and Manuel for being so friendly and helpful!

I lived there for almost six years and saw the building change management multiple times and it got…read morenothing but worse. Package management tanked. Amenities were not well managed anymore. And the parking garage door was broken for weeks at a time. Don't get me started on the trash chute. My personal unit was nice because I maintained it. But the experience outside of my unit deteriorated since my arrival in 2020.

Very pleased with my decision to move to Wheaton, especially this property. Of course being by the…read moremall has its advantages. And metro is super close. Grocery stores galore, Target, Cosco, Safeway, and Giant. Office and maintenance staff are awesome. Very responsive. Best decision in 2017.

They are the worst ´management is 0 lack of security lack of maintenance please do no move there…read morespecially if you have kids pleasseeeeee

87 degrees inside the apartment. Long four day weekend from 05/24 to 05/27. Outdoor temps over 80s…read more Out kitchen was at 93 degrees.

Don't do it. This property is unsafe. My unit was robbed, homeless people regularly break-in and…read moremove into vacant units. The front door is to the buildings don't lock. theirs security, but I never see them. I recently had to call police on neighbors at 3am two weeks in a row because of loud noise, something security should handle. My unit is poorly ventilated. One room is always hot or cold depending on the outside temperature the heating unit isn't effective and now the cooling unit is broken and they don't know when it will be fixed. can't communicate with housekeeping staff they don't speak English. The flooring is very bad if people live over you you were here every step they take .all this can be yours for $2000 a month

I love Aspen Hill Apartments. The apartments are situated in a great location near everything…read more There's shopping five minutes away. A bus stop right in front if the complex and the metro is five minutes away. The property is well Maintained and the staff is very friendly and responsive to your needs. The property manager is Jeanine is super friendly and profesional. There has never issue that has gone resolved. I love that they have an app where you can make any request. I like that the property is very safe and you can walk it at any time of day or night. I have left my vehicle accidentally unlocked or the windows down over night and nothing was touched. I recommend this property to anyone that was to live in a beautiful property that's well kept and maintained.

Well my apartment tour and agent "polly" was sweat,friendly,upbeat and helpful. She answered all my…read morequestions " phone or email". She help me threw the application process with any questions that i had and I happy to say I'm moving in on 10/10/2024.

DONT DO IT. If I'm being very honest and transparent this is not it. The management is not in favor…read moreof a certain demographic of people.. and it's been made VERY clear by the property manager. The building is decent but does lack certain amenities and qualities of a good apartment to me. No pool. Amenities lock early. But specifically the administrative side needs to be relooked. Tenants shouldn't feel targeted because of their demographics smh. I wouldn't want to live somewhere that has made me feel like an outsider and purposely being done everyday. Very unclassy, very targeted, not welcoming .. undemure..

Carlos was Great service just moving he help me air-conditioned nice and and installed windows…read moreguard security....

This is the worst apartment you can live in. From mice infestation, Air conditioner and heating…read moreunits working properly, Stolen mail, Vehicle theft, And most importantly, unprofessional management staff. The assistant manager is not qualified to be a manager and has no emotional knowledge of people's belongings. This just wants to take your money and don't care to assist you in Please read all reviews because they are not lying. They advertise this place as secure living, but Montgomery County police are here every weekend. Security cameras are damaged and broken not operational.Do not be fooled by the beautiful photos the complex has provided on their website. Please Review photos provided by people living here. Trashy hallways make it a very bad sneaky place, elevators are always broken.. this place is a nightmare!!!!!!!!!!!!!!!! This place should be burnt to the ground And never rebuilt. 1 positive review is Carlos from the maintenance team is awesome. He Is knowledgeable and professional and helps create a less stressful situation in your apartment. Great job Carlos!