This is my 3rd review, I've lived here almost 4 years now and have to say the customer service here is just unsurpassed. While I've occasionally had my disagreements about things and took a star off during my last review following an upset, potentially likely due to my own high standards and occasional bratty-ness, the office staff is never petty about it nor holds it against me and still goes the extra mile to address all resident concerns. I complained a few times in the winter about hot water running out because I'm a bit of a diva and like to take really long showers and baths (over 20 minutes) , and the management staff, Jennifer and Nicole, and maintenance team, Isaac and Jose, moved mountains to address the issue - from ordering a new water heater, to trying different brands of water heaters, etc. they wouldn't drop the issue until they knew I was satisfied - which says a lot about customer service. Especially after I've had prior moments of being bratty with them and threw a few temper tantrums in the past lol *embarrassed face*. Vivian, Helen, and Kyle at the front desk along with the new staff are always amazing and so helpful. If they see you coming in with heavy boxes and hands full and recognize you, they unlock the front door so you're not struggling to find your keys while holding on to grocery bags. Makes more of a difference now that many of us are spending more time at home. Anyhow, it's a great community. You can *feel* the difference of the vibe here versus other apartment communities I've visited when I entertained the brief idea of moving. I haven't lived anywhere this long since 2006. Sure, some have complained about thin walls - but that is apartment living anywhere you go. This is still the best customer service I've experienced in my life at an apartment community. They are building a 3rd community building next door I think... so keep an eye out. ;-) Great job, LCOR. Thank you for spoiling us with great staff. Please keep them and give them a bonus for always being wonderful! read more

Everytime I visit this place it always smells like marijuana everywhere. Elevator, lobby, multiple floors, doesnt matter at any time. Leasing office and "concierge" is literally the worst Ive ever encountered. Ive called and visited multiple times to try to lease here and its as if this is the worst place they can work. Never seen them smile and/or greet anyone, ever. read more

TLDR; I love the Aurora after living here for 1+ years, and Kevin the current Leasing Consultant is amazing! I have lived in the Aurora apartments before and recently moved back on an unexpectedly tight timeline. After reading almost every review for apartment complexes in the DMV, I knew moving back to the Aurora was the best choice. The apartments are clean, quiet, safe, and beautiful. Maintenance is one of the best parts of living here. They're friendly and always on the ball. I'm so happy to be back! In addition, the leasing consultant, Kevin is THE. BEST. When I say he went above and beyond to get this quick move to work for me, I mean he REALLY went above and beyond. He was extremely responsive and even proactive in reaching out to me to make sure that I had what I needed to continue the process to acquire and sign the lease I wanted. Even after move-in, he's answered my questions and completed my requests fast and efficiently. I don't know how he does it! Kevin made this one of the most stress-free processes I've ever had. LCOR is lucky to have Kevin, I can't imagine anyone better!! read more

I wrote this prose poem about the aurora apt noise It's a Noisy place to live Never ending fright and commuter train noise Heavy caterpillar crane pile driver noise Construction equipment percussions Jackhammer pneumatic piston noise Loud Acoustic sound vibrations Incessant Leaf blower whine Septic tank industrial cleaner noise Reciprocating saw and banging noise Remodeling noise using power drills and hammers Slamming metal doors noise Engine reviving noises Screaming children noise Barking dog noise Heavy metal electronic hip hop rap music The noise burst my eardrums The noise reverberates in my dreams and sleep The noise echoes throughout time and space The noise never ends read more

You will have a very hard time to getting your security deposit back after your lease ends. They never response to the voice mail, or emails. read more

Before I moved in I asked for hardwood floors. They did it! I'm the first unit with it and I love them. The concierge is nice. Maintenances nice. The office is nice when they are there. They are slow to respond to emails. My apartment is nice. I wish they replace my bathroom sink bc there are spots that can't be removed and only noticed it after I turned in my move in sheet. I also hate my parking spot. It's so tight I have to make a 3 point turn to enter or leave every time. read more

Aurora Apartments - Lots of light - Apartments Near Me - North Bethesda, Maryland

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This is NOT a luxury property; well, not by American standards. Perhaps this is luxury if you're coming from some war-torn nation that's crumbling. With that being said, it's also not public housing or "ghetto" status earning. This building is just average. If it was luxury, then the largest two bedroom unit wouldn't be a measly 1,160 square feet. I lived a couple of blocks from Chinatown in a one bedroom that was just under 1,200 square feet and that was ACTUAL luxury as opposed to Aurora's impostor status on luxury. Remember, luxury means having room to actually move about in your living space, something you won't easily do at Aurora unless you move in with little to no furniture (which I've seen a few apartments that are very sparsely furnished). The kitchen features the absolute cheapest appliances which they tout as "Stainless steel Energy Star appliance package including dishwasher and microwave". Sure, they're the lowest efficiencies to be considered part of EnergyStar and they're the cheapeast stainless steel looking appliances available in this GE contractor grade line. Whew, look at that stainless steel face $200 dishwasher!!! And please don't get me started on those cheap horizontal metal blinds that cost $29 per window. The washer and dryer are NOT full size despite what the advertising materials say. They're full sized if you're comparing to washers and dryers one would find in far Eastern Europe, but not America. Two or three full sized towels and the washer will be at capacity (this is not a joke or exaggeration). And the recurring complaint of noise from Metro!? Well, you may get used to the noise and the interrupted sleep, but will you rest well knowing that sleeping in noisy environments is detrimental to your heart? If you choose to live here, you better invest in a nice B&O or Bose system for white or pink noise during your sleep. If Aurora were an automobile, it would be a stripped Mercedes Benz CLA250 with an added dealer surcharge of $5,000. If Aurora were women's handbags, it would be a terribly done fake Hilde Palladino with the same price as a genuine one. Bottom line: Not luxury or anything spectacular as they try to elude to in the lobby and front desk. Aurora is marketed to the "unsophisticated but willing to pay a premium" crowd that largely exists in the DMV. read more

Stay away! If you live here, you will memorize the train schedule as the nearby crossing is extremely loud. The midnight and 3 AM trains always seemed the loudest. Expect to hear every bump from your neighbors as well as parts of their conversations. Expect to pay higher and higher rent for less and less amenities. Joe Mosli, the assistant property manager, has to be one of the rudest and most passive aggressive staff I've ever had the displeasure of encountering. read more

It's a good building in a safe neighborhood, has a close proximity to metro, a parking garage, and a grocery store across the street. The building is impeccably clean, the tenants are generally respectful, and the management is as good as it gets. The gym is big and really clean, it has a golf simulator. The outdoor pool is small but it has a nice waterfall. The staff are the reason Aurora earns five stars. Peter, Janet, Isaac, Chris, and Joe deserve special recognition: they're honest, fair, consistently friendly, and up-front. They don't let things slip here. If you have an issue, it's going to be resolved. I was pleasantly shocked when I realized everybody here is as helpful and friendly AFTER I signed the lease as they were before. The building techs are skilled pros and keep the place in order. One time I noticed somebody bumped the wall in a hallway with the luggage cart. A day later when I went to notify the front desk of damage, it had already been repaired. The one drawback is the unit is small and the walls are not highly insulated. If you have good neighbors you're going to be fine. We have great neighbors. It would be nice if the rent included a small storage locker. The train noise will end in the next couple years as the nearby crossing will have a tunnel. read more

A management company can make or break an apartment complex. This management company, plus the features and treatment has made my living here a not so luxury experience. I moved into the Aurora a few months ago and though I've been asked to provide feedback as soon as i moved in. I had decided to wait a few months to see all aspects of being a resident: the train is loud, but you do get used to it....though if family or friends visit they rarely want to visit again because they aren't used to it. And the trucks that drop off the groceries next door at the Harris teeter can be an alarm clock in the morning. The walls are very easily markable,(one example) I placed a book shelve on the wall and when one of my books feel off, the paint is so bad/cheap that a mere book droping stained my wall the color of the book. Even my cable cord touches the wall, you will see black smudging. The bath tub when I cleaned it with Comet left black/gray spots (seems it) stripped the paint!..which leaves me afraid..... In addition to those above, I personally have been insulted and degraded by management when I raised a question. Then once when i placed a service ticket i was ignored...Then when I did get my new lease summary, the percentage of increase was much higher than thay of my neighbor. Now I'm starting to suspect that they may not like a certain race living here.....they may like a certain race "working" for the company (as you can see when you walk in), but I feel like having a certain race live here; they treats those tenants sub par to segregated. read more

I lived in Aurora back in 2014 around the time when they first opened. Since then I've lived in so called "luxury apartments" in Atlanta and now in Los Angeles. To this day, I have not lived anywhere that is even close to on par with Aurora! When you leave Aurora you will miss the excellent customer service, a great maintenance staff, the cleanliness, the amenities, the quality of the apartment space, the various functions with the free food and drinks, the 24hr concierge, and last but not least, the talking elevators. Aurora spoiled me. I constantly tell people how Aurora is my benchmark for customer service at apartment communities now. When I was there Peter Pollak and Janet Rona were in the leasing office with a couple other really nice people. I don't know if they're still there now but if the current staff is anything like them then you're in good hands. I even ran into someone over here all the way on the west coast who lived there at the same time I did (we were blown away at the coincidence) and he said him and his wife haven't lived anywhere else yet as nice as Aurora and they now measure every place else against Aurora as well. I've given up on hoping other places would maintain Aurora's standard. Anyway, that's my two cents. I just wanted to share my experience at Aurora compared to comparable communities in other cities. read more

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What attracted me to this place was the price and how nice and new everything was being the first person to live in the apartment. The building actually looks like the pictures they posted on their website. I'm not sure if there were many neighbors in their 20s like me but seemed like a 30+ and up crew from single to families with kids. The building has beautiful amenities with the pool the made me feel like I was on vacation somewhere far away from Rockville and stunning club room. (Just wished they both stayed open later). So, I lived on the side with the train. Yes, it is very loud and the train driver loved to sound the horn many, many times ....but you get used to it. I'm also a heavy sleeper so if you are a light sleeper I would go to the other side of the building. The one thing I could not get used to was how cold it was in the winter my heat was constantly blasting because I had a draft coming from the balcony which raised the electricity bill a bit. So I put up a really thick curtain by the door and it helped ever so slightly. Anyways, this apartment is great if you work in Bethesda or Rockville or anywhere besides DC. I was relocated to south DC and it changed my commute drastically whether I took the metro or used my car. If you don't have a car I would say it's about an 8 minute walk to the metro. (The red-line isn't the most reliable) I would have renewed my lease or upgraded to a one-bedroom from the studio if I didn't have to commute into DC. One last random thing, the carpet is really white and not too fluffy or soft so if you spill anything it's hard to get it out and the pet rent is $75 but anyone in the neighborhood can use the dog park. read more

I lived in many different apartments across the nation and Aurora has been the best to me so far. They may not have the cheapest prices, but they offer excellent service, professional staff, and straight forward and fair contracts. The community is great with a lot of diverse professionals and people. I don't have any major complaints and I love their location located next to the 495, 215, and the White Flint Metro. Tons of good food and stores nearby. I never had hassle with the staff on the price of my room, move out costs, early termination, and etc.. They have an honest and transparent culture which makes life simple. I would highly recommend this place. The only things I would recommend to improve would be to bring back the hot chocolate (esp during the winter), refill or stock extra free coffee cups quicker during morning rush times, make the TV surfing simpler on the second floor, and make sure to close the 18th floor party room on time so the community stays quiet and peaceful. read more

This is an excellent apartment! Moved from Florida and leased before arriving. Our leasing agent was Christopher Darden and he was amazing. After weeks of online research, we narrowed it down to 4 apartment complexes..... Aurora being one. Christopher was quick to respond and answered all of our questions. He sent us pictures of the exact units that were available and warned us of the noise from the train. He was Upon arrival, we were greeted by smiles from an extremely professional staff. Within 15 minutes, we had our keys and we're getting a tour. The apartment is beautifully maintained with a nice size dog park. The swimming pool is on the ground floor with tons of lounge chairs/beds. Everything in the gym is brand new and top of the line. The penthouse is open to the community where there is free wifi and a huge terrace. There is free Starbucks on site, and a 24 hour concierge service that can help you with any questions you have about the area. Within a 5 minute walk is the White Flint Metro (red line), 24 hour Harris Teeter, iPic movie theatre, and wide variety of restaurants. The parking garage is monitored with cameras and there is also bike storage. I HIGHLY recommend this apartment because everything is in excellent condition (brand new.... Opened in June 2014?), the staff is over the top, it is quiet( barely noticed the train), residents are very friendly, and life becomes very convenient. The prices are reasonable, especially considering the amount of amenities. I can't say one bad thing about this place or the staff that work here. Christopher Darden is by far the best leasing agent I have come across. Request him and you will not be disappointed! read more

Safety, Lifestyle, Family -- Home... I've got them all! I was amazed and fell in love with this newest skyline apartments. Starting from the concept, structural design, security, community safety, healthy living (smoke-free, clean and green environment) up to its warm and friendly-professional staff, glad I found Aurora! Location is close to everything... only a few miles from DC, a minute walk from White Flint Metro, Harris Teeter is just outside your door, considering best restaurants are just few blocks away, best Schools are in the area as well. Amenities are pretty amazing... business area with "free" Starbucks Coffee, Wi-Fi and iMac-PC facing luxurious resort-style pool (one of my favorite) plus Frevola treadmill and Golf Simulator and of course this balcony glass rail, spacious room, granite kitchen island/bar style, incredible! Professional, proficient, responsive, knowledgeable and very friendly staff. If you're planning to stop by, look for Kari and/or Peter, this two wonderful people will prioritize and take care of you. Either leave a message or send multiple e-mails as you wish, they will responded back to you as soon as they received it, I guarantee! read more

I recently talked with "Jennifer" who provided shady rent information. I felt like I was being high-balled with car sales tactics. When I asked why I was being given wildly different rent quotes for the same type of unit, she told me "that's just the way the market works." No. Most reputable apartment complexes have relatively set rates that don't fluctuate hundreds of dollars, day to day and tenant to tenant. Also disappointing is that any time I called to talk with a leasing agent during business hours, everyone was "in a meeting" according to the answering service. I was able to finally talk with a leasing agent after playing an annoying game of phone tag. read more

Bottom line, if you don't like paper thin walls and lots of distracting noise (inside and outside...trains and neighbors), then do not live here. A reviewer justifying the noise by saying people should expect this kind of environment, because it's an apartment, is incorrect. I've been renting for more than 20 years and have never had these issues. Having said that, I do blame myself for not anticipating the issues and being more prepared when apartment hunting. I have lived here for 4 days and I already can't wait to move....it's going to be a long year..... read more

Amazing apartment complex! Fernando was our leasing consultant and was incredibly helpful and went above and beyond from day 1 which made us really want to live here. The apartment and views are gorgeous. Isaac and Jose are absolutely the best!!! Any maintenance issue we've had with our apartment, however minor they have been quick to come and fix it and help. Their service is honestly top notch. Super professional, friendly, and always available when needed. The quality of service from these guys alone makes this apartment truly outstanding. Highly recommend this apartment! read more

Update: While I still love the staff, the building, and my apartment layout...the train as previous Yelpers have said is very annoying. Luckily I'm a pretty heavy sleeper, but if you are a light sleeper I would not recommend living here, as the train rolls through blaring it's horn around 12:30 am each night and around 5:30/6 am in the morning. I wish the staff would've been more forth-coming about the fact that a train runs right by this building. read more

I just moved here a few weeks ago - these are my initial impressions: PROS -Really nice facility -Staff is friendly -Convenient location that's close to the metro CONS -Our particular unit has very limited overhead lighting (only in the bathrooms, kitchen and living room basically). Even the bedroom with the walk-in closet has no overhead lights in either section. I just use a lot of lamps to make up for it, not a HUGE deal...but whoever designed the unit, that aspect does not seem practical at all. -Biggest issue is with the noise from the train tracks. It is SO loud to the point it disrupts my sleep, and I am definitely not a light sleeper (I used to live a few miles from Reagan, so I had to deal with the airplane noise before and never had problems with that). The airplane noise was nothing compared to this. I would not recommend this place if you are a very light sleeper or sensitive to loud noises. I have only been here a few weeks, and MAYBE things will get better but I'm already certain I won't be renewing my lease. read more

I just recently moved into the Aurora and have been impressed with the level of service and courtesy I have received by all staff members. My apartment in my last building flooded and I needed to get out as soon as possible. Chris gave me a tour of the building and was an absolute pleasure to work with. He, Janet and Christy processed my application and got me into my apartment in less than 48 hours. I haven't had the chance to enjoy many amenities yet but the building is beautiful and my unit is quiet. I'm on the 14th floor facing east and do hear the train but it hasn't disturbed nor woken me. Overall my experience at the Aurora has been excellent. Thank you to Chris especially for making this process as painless as possible! :) read more

My fiancee moved in December of 2014. We selected this place based on it being slightly cheaper than some older apartments with fewer amenities. The location is great being right next to White Flint Metro and Harris Teeter is right next door. It's also in a very convenient spot right off Rockville Pike and within a few minutes of downtown Bethesda as well as Rockville Town Square. Interstate access is also not far away making my commutes to a bit easier. The apartment complex was completed in June 2014 and the unit we chose was never inhabited. Our handyman Isaac installed some additional shelving and fixtures as well as painted accent walls for us for very little. He didn't even want to charge us for the shelves. Staff is very friendly from our leasing agents to the cleaning and maintenance staff. Let's get to the main point/complaint everyone has: the train. Kari was our leasing agent. She INSISTED to me the train can be loud and you definitely hear it. We have one of the apartments facing the train. So I was warned. I love trains. So does my fiancee. I understand some people do not. But I highly doubt Kari would go out of her way to warn me and randomly ignore others about the train. Anyway, it's mostly white noise. I've never been woken up by the train. I've never had to stop a conversation and wait for the train to pass before continuing. This isn't the Philly or Chicago L train line as some of the reviewers would have you believe. I don't think it's loud and I have the "dreaded" apartment facing the train tracks directly. I just think it's part of the surroundings. Complaining about it is like living in NYC and complaining you hear traffic and taxis honking. Kari let us hang out in the room to wait for a passing train. We knew exactly how loud it was and found it more than acceptable. You can ask to do the same thing or you can wing it like the other reviewers and complain that it's someone else's fault after the fact. To the person complaining about Aurora not "upgrading" the windows for sound proofing, it's sealed double pane glass. Open a window and then shut it. It's a huge difference in sound decibels from the outside. Let's not forget it's a apartment, not a bank vault. Positives: Ok, now the good news. The apartments are open concept and utilize the most of the space available which is quite a bit given the type of place it is. There are tons of different layouts so you can choose what's important to you whether it's a bigger bedroom, large kitchen or all the above. The apartments are new and well built. Heating/cooling costs (including electricity usage) range from $60-$120. Our bill seldom goes above $90 now that we adjust the thermostat when we leave for work. The floor to ceiling windows create a green house effect in winter so the heat rarely runs for us. Washer and dryer is included in our unit so we do not have to share or haul laundry anywhere. The gym is really nice. Plenty of free weights and never crowded. It's always clean. Equipment is also maintained and fixed very quickly when something does need to be shutdown like a treadmill or stationary bike. The pool is also very nice and quite large. It's like a pool you would find at a nice hotel. You may not be swimming laps in it (technically you can though) but there's plenty of room to hang out without feeling crowded. Pool never gets crowded anyway. There's a fair amount of kids usually but I'm not a sociopath so the sound of kids playing doesn't irk me (though the train people probably would beg to differ). As I pointed out earlier, the location is great. And if you're renting an apartment, this is probably one of the most important aspects. Is it close to other stores and metro accessible? Yes to both. Montgomery mall is a quick drive away along with a host of other shopping centers on Rockville Pike. You're not going to feel like you're in the wilderness and 3 hours from civilization. Pike & Rose is right across the street with a movie theater, large bar, upscale restaurants and casual dining. The finishes in the apartment include granite as well as tile floors in the kitchen and bathroom. It lends to a higher end and modern look. Definitely not the type of place for those more into a Victorian home or classical architecture. I think the apartment itself looks like a Kimpton hotel. It's trendy and modern with its own distinct feel and design. It always smells nice too. I wish I could find out what air freshener they use to vent the air system in the hallways and common areas. Negatives: No place is perfect and I want potential renters to know exactly what you're getting yourself into. It seems the sound insulation varies or maybe someone dropped the ball in our bedroom. We can't hear a thing from our neighbors on our left but we hear our neighbors on our right sometimes. Clubhouse hours should go to midnight instead of 10pm. read more

I moved into the Aurora about a month ago, and so far it's been great. I enjoy the way my 1 bedroom apartment is configured, especially with the floor to ceiling windows in the living room and bedroom. Our kitchen is also very spacious and has a nice layout for cooking. The only downside is that we are on the side of the building that faces the train tracks. This hasn't bothered us but the train does make quite a bit of noise which may turn some people off. Having a concierge has also been great, the staff at Aurora is always friendly and helpful. There is also great parking with a garage below the building, and there is a 24 hour Harris Teeter right across the street. Additionally there is a 24 hour gym that is much more well equipped than the average apartment gym. This all comes at a reasonable price point for the area in a building that is very new. I couldn't be happier with the choice I made to live at Aurora. read more

I love our apartment!! We definitely made the right decision picking Aurora as the place to call home. The Property Mgr. Peter takes actions promptly and effectively, the leasing consultants are very kind and fun (special thanks to Chris and Kelly) and there are many friendly staffs maintaining the Aurora very clean and beautiful every day. We definitely feel thankful and blessed. read more

My husband and I had an incredible experience in Aurora. The train goes by every now and then but it is not as bad as some reviewers make it out to be. It is definitely something easy to get used to especially with the wonderful amenities Aurora has to offer. We can't say enough about how great Isaac and his team is whenever you have a problem in your apartment. The people at the front desk are always pleasant and smiling. The property manager Peter has been absolutely wonderful to us and we can't send him enough praises. read more

My wife and lived here for one year and had a great experience in our first home together! Pros: Apartment: You can tell the apartment appliances and material are quality products and won't have to worry about major issues. The wood cabinets are solid, the granite is beautiful, and the carpets are plush. Train horn never bothered us as we were facing the opposite side. the last 6 months I barely noticed the sound. Amenities: The business center proved very useful at times when I needed to print out documents for work, or a doctor's appointment. My new apartment doesn't have a business center and I sorely miss it! The pool is a great size with ample seating. The Club Room is giant, and a great place to bring guests if your apartment isn't big enough, or you don't want to bother your neighbors. Game room is a little small, but is a nice alternative to the Club Room. This place has a Starbucks Coffee machine (UGH I miss this). Location/Parking: I timed a 9-minute walk to the White Flint Metro Station. Harris Teeter across the street open 24 hours. You can't beat it. Indoor parking with private access was such a nice touch. My current apartment shares a garage with Public parking and I don't feel my car is safe unlike at Aurora. Staff: The staff are STELLAR! Janet and Chris in the leasing office treated us like family throughout our lease. Gavin at the concierge desk was the best at handling packages and inquiries. Great group of people, and they really made living at Aurora a wonderful experience for us newlyweds. Cons: Price: 679 sq. ft. 1 bedroom was around $1700 for us. I wish it was a little more affordable, but after moving from Aurora to an apartment $300 cheaper, I understand why Aurora charges this - It's for the overall experience (Amenities, Security, Quality, 24-hour concierge etc.). Apartment Walls: My unit was next to a guy who consistently shouted when he spoke over the phone, and banged on the wall when on the very rare occasion we had guests over. He even banged on our apartment door and yelled at us once. His bedroom was adjacent to our living room, and I could clearly hear his conversations and his TV through the wall. It really affected us and wasn't a pleasant memory. Minus one star for this design issue. read more

This place does not deserve a star at all! I visited this apartment building for a tour when it first opened. I was instantly profiled and treated as if I didn't belong there. Needless to stay, I hope the leasing consultant knows that she deterred an ivy league law graduate with her own private practice, from signing a lease here. Hopefully management has replaced her. Be very attentive when visiting this place. No one should pay their har earned money where your not welcomed! read more

I've lived in a couple apartments in the area at this point, but Aurora will always have a soft spot as their staff is one of the best I've had the best experience with. Whether it's the 24 hour concierge or the amazing personalities of Chris and Janet, this place is definitely worth considering as a place to make your home. read more

Moved in on the opening day. So far I am loving everything about Aurora. The staff is very friendly and very accommodating. Everyone made me and the boys feel very welcome. It was an easy move-in. Love the amenities: great floor plans, 24 hours fitness center, golf simulator, resort style pool, game/media room, etc. Aurora has an ambiance of a boutique hotel where customer service and safety/privacy are top priority but it is also family friendly. It is conveniently closed to everything. It is walking distance to the White Flint Metro, Harris Teeter, and many other retails and restaurant. It is also in a good school cluster (Walter Johnson cluster). I can't say enough great things about Aurora. Come and stop by and check out Aurora! It is a great community. read more

I don't even know where to start with how incredible the staff is at the Aurora. I moved into my apartment last July from out of state. Not only did I fall in love with the apartment complex the second I saw it, but I was greeted and welcomed with open arms by the staff. Anytime I have had any questions or concerns they have been answered almost immediately. Peter, Janet and Chris are always on top of making sure their residents are happy and feel at home. Beyond the staff the amenities are just as wonderful. The rooftop terrace is a great place to gather with friends and fellow residents to hang out. There is a brand new gym, golf simulator and coffee machine in the lobby that make living in the Aurora that much more enjoyable. I would recommend all looking for an apartment to walk in and at least take a look. You will be hooked as soon as you pull up! Thank you to all at the Aurora! read more

I am updating this review because my issues were satisfactorily resolved. This team of Peter Pollock, Christopher and Janet is definitely an "A" Team that is unbeatable. Give them a try. Depending on where your apartment is located the train noises may not be a big issue. read more

My fiancée and I have been touring apartments in Bethesda and fell in love with Aurora. It is convenient to the Metro and 495. Harris Teeter is right next door. The area offers all the stores that you need to enjoy life. The complex offers modern charm, beautiful views and exquisite amenities. The staff has been above and beyond helpful and friendly (Christopher is extremely accommodating). We are looking forward to moving in mid September read more

When you think rental, you think you have to deal with a lot of imperfection, non cooperative and self defensive management, etc.. What to do after all it is a rental, you think. Well, Aurora has proven me different. Here, I am tranquil that everything is handled in a very professional way and more, in a caring way, something that majority of the rental property have lost! The property is the beautiful and more importantly, everything is functional. They have wonderful amenities and everything is very well maintained, and location wise is very convenient. I moved back to the area from CA and I chose to come back to one of the complex managed by Peter Pollack and his staff, because I knew I would be very satisfied with the rental property. read more

I love this building. The unit I am in is the perfect floor plan. I love the kitchen and adore the huge closet. My balcony is roomy and has room for friends. The main floor and the elevators always smell so good because of the coffee machine that is always brewing - so pleasant. I leave for work early enough that I've never really had to wait to get some coffee which is such a treat everyday. I also enjoy the staff. They are pleasant and helpful without exception. Especially the manager and the leasing agents that I connected with. I would highly recommend this building. Yeah the train... As far as urban noises go that one is one of the more pleasant ones you can get stuck with so... I still say this place is a gem. read more

I was looking for a new apartment, so I came here to visit a friend and check out the building, amenities, etc. The lady at the front desk is one of the rudest, most condescending people I have ever experienced as a front desk/concierge person. She was an older, african-american woman. She acted as if we were inconveniencing her when we came in. She was unwelcoming and incredibly unfriendly. No thanks, I'll look elsewhere. Might want to find a new front desk person, maybe someone that knows how to smile. read more

I am very much an advocate for this apartment complex, the best I have lived in yet. I came in to the leasing office last year with Aurora being one of many apartments to visit that day, but upon meeting with Chris and the excellent tour he gave, I was sold! Chris was very responsive, patient and kind and has continued to be that way throughout my entire year in the building, I absolutely love him! It is so great having a nice relationship with the leasing office and staff because I have only had unpleasant transactions with such, in the past. I will be moving shortly and will greatly miss living here, the other residents and their pets and especially the amazing customer/resident service that I received from the office and staff. I will especially miss the faces that grew familiar to me and their accompanying "hellos" and bright smiles, such as that with Gavin (concierge) and Isaac (maintenance). Pros: Amazing apartment space; very open and bright, modern and attractive amenities in the kitchen and bathroom, washer/dryer units; very, very pet friendly facility; incredibly clean building and grounds; responsive staff, great concierge (GAVIN) and what I loved the most was that I could not hear my neighbors living above me, which was a problem at my last apartment. The leasing office organized resident events such as wine&cheese, breakfast omelette stations, a Christmas party--in the lobby. They offer a yoga on the green class where Sport & Health comes from across the street and hosts this event. Family-friendly apartment building as well with great swimming pool (never too crowded either!) Cons: Very pricey, but I suppose you get what you pay for, and I was highly satisfied all year long; I could hear my neighbors surround sound system next door and once had to submit a complaint, but this was instantly addressed/resolved by the leasing office; that is all I have to complain about, you really are getting the bang for your buck, and its worth every penny--just not for this law student at this time, perhaps later on! :) I will most definitely miss living here. read more

Although this place is already absolutely wonderful based on the views and amenities- Chris (leasing office) is wonderful to work with! He really goes above and beyond to ensure tenant satisfaction. read more

Wife and I stayed here on a short term lease and the staff were incredible. They treated us with respect and we had the best experience here. We are sad we left but I would recommend to anyone looking for an affordable place in a pricey area, you simply can't beat the Aurora. Only downside was the trains that come by but other than that, the amenities were amazing and everything was so clean! Highly recommend! read more

The welcoming of the leasing consultant Kari Shapiro was very cold and unpleasant. The entire tour of the property to include 1 apartment (she only showed me 1 unit) was shorter than 10 minutes max. I waited in the lobby while Kari talked on the telephone longer than the tour lasted. I would not recommend anyone to this property based on the professionalism of the leasing consultant Kari. I have many relocated military colleagues that have interest based on the location of your property but I don't feel that they would be welcomed at Aurora. Kari also stressed that the price of the apartment was over $2,000 as of it wasn't affordable to me. The entire experience was very offensive. I will take my $2,000 plus to Persei located across from this property or Bainbridge Bethesda. read more

Management has since made it a priority to make sure maintenance issues were resolved, so I am updating my review of the community.