Very rude. I was quite disappointed with my recent…read moreexperience. When I approached her for treatment, I felt that she was not receptive to my concerns. As I tried to explain my situation, she told me I was arguing and didn't allow me the opportunity to speak. Additionally, during the treatment, she interrupted the session to attend to another customer and promote her products. I ended up waiting for about 45 minutes while she focused on sales instead of completing my treatment. This experience left me feeling unheard and unattended.

Do NOT visit this practice unless you trust someone unqualified and inexperienced with your face…read more I visited Dr. Niu back in March 2025 for a simple cortisone shot, which I have had countless times before with other practitioners, and she was clearly inexperienced and unqualified to perform this service. Not only was she unable to give me the results that are expected from injecting a nodule pimple with a cortisone shot (the whole point in paying for the shot is to see flattening within 48 hours), but even worse - her technique was so shockingly poor that it caused severe fat atrophy in the entire area on my face. This has left an EXTREMELY noticeable dent in my face for several months that I now had to visit two separate med spas for consultations and ultimately had to pay $900 for a syringe of filler to see a slight resolution in the damage she caused. When I initially reached out to Dr. Niu about my concern of this divot due to fat atrophy in April 2025, she was extremely dismissive and took no accountability for the negative side-effect of her work. She mentioned that she had already provided me a refund (which was false because she had only given me a PARTIAL refund) and did not offer to fix the problem that she had created. The partial refund she gave me did not even begin to cover the amount of money I had to spend to fix this. I have pictures of the damage she caused as well as my text messages with her that show how unprofessional, condescending, and dismissive she was throughout the experience. Obviously this was distressing and disheartening for me as a patient. She is not a trustworthy or skilled practitioner and a simple conversation with her will prove that she's not confident speaking to a lot of the procedures she offers. I regret going against my intuition and trusting her anyway. She deletes her bad reviews and the one or two bad reviews that I have seen on here, she has replied to in an immature and dismissive manner that would not be expected from a true professional doctor. I am reporting her to the New Jersey Medical Licensing Board because this is absolutely unacceptable and I don't want other women to go through what I did. If you have also experienced this and seen that your review was somehow removed by her, I urge you to do the same.

Easily the worst experience I've had with any medical or cosmetic provider. Dr.Wix-Harris was…read moredismissive, rude and disrespectful in a consultation that lasted several rushed minutes without any meaningful thought or guidance as to possible treatments. Do yourself a favor and skip the "free consultation" - and in the words of Dr.Wix-Harris herself, 'go to a real doctor instead', even for your cosmetic non-medical needs.

Scheduled a consult for Lipo and the day before my Appointment I get a "screening" call and was…read moretold The Dr, will NOT perform ANY procedures on a person who previously had services with a different Dr. Perhaps Reflections should state this "disclaimer" on their website!!! It's quite disappointing because Reflections was highly recommended yet they refuse to service those who chose to go with a previous Dr and service other than them. I insisted I was not looking for the Dr. to "fix" anything but was still told "NO". So, I suggest all potential patients who have had procedures done before Reflections... SEEK ELSEWHERE!!! Because you will be AUTOMATICALLY PENALIZED for not initially choosing Reflections... Talk about bad service on "hello"... SMH!

This place is amazing, the staff is awesome as well. Street parking or the Westfield train station…read moreis across the street. I booked the same day. They are offering a free spray tan in their new machine . It also has red light therapy while you are being tanned. Facility is clean and gorgeous. I left a tip for them since my service was free but can't wait to go back for my next service. Sign up for emails and promotions.

Nice staff, good selection of services and very clean. New customer special on infrared saunaread more

Absolutely the best. Came to Dr. Chin for tattoo removal, and he did an excellent job. His lasers…read moreand him being so meticulous sets him apart from other places i went to. You see fast results. Staff is wonderfully kind as well. I came back to do other things w him as well. Best medical spa.

One word outstanding Dr Chin is the best the whole staff .Cheryl is so knowledgeable and very sweet…read more... this is the place you want to go to for any medical procedures to enhance your beauty

Bought a groupon to get my underarms treated. They still look the same as they did before the 6…read moretreatments. Not sure their laser actually works... I wouldn't come back, felt like it was a waste of time and money!

Definitely recommend coming here. Staff is very friendly & professional. Clean office. And after 5…read moretreatment the hair on my lip is gone. No more unwanted hair!

They need more doctors. They think it's cute when you ask for an appointment and they say "we're…read morebooked a year out". Then your jaw drops and you say "I'll see any of the doctors, in any of the locations. I'll see a nurse or a PA, it doesn't have to be an MD, I just need a simple wart burned off." Then they say "it doesn't matter we're fully booked for a year". Then you say, "it only took under 10 mins last time I was here." Then they say "it doesn't matter, everyone is under 10 mins". The kicker was when they offered as consolation "we have people with suspicious skin lesions and they are lucky if they can get in before 3 months" I mean, what the eff? Like "we know you've been a loyal patient of SMG and your Dermatologist for years, but you need to go to the emergency room room if you suspect you might have a cancerous mole". Seriously?? If you are booked a year out, that justifies adding more doctors. So why the 5 star? The doctors themselves are great.

This was the worst doctor's office I have ever been to. Ever. We waited over an hour for our…read moreappointment, and the tiny waiting room was jam-packed full of patients that were also waiting to be seen. Once we were brought back to the room to see the doctor, he was incredibly rude and not at all interested in treating our daughter. We left and had our co-pay refunded. They need to schedule fewer patients, allow for longer appointment times, and have patients come at the actual appointment time instead of waiting for 60 minutes *or more.* I would rather drive farther away to see a dermatologist that actually sees their patients and treats them with respect.

The sweetest staff & doctor who actually listen to your concerns. 100% recommend this place. You…read morewill not be disappointed.

Second update: he unfortunately got an infection requiring an extension of the antibiotics. Despite…read moreasking them to double check that the rx was written properly, they sent it over wrong again and again are not replying back to the pharmacy to correct it. Additionally they failed to refill the antibiotic cream after assuring him it was being refilled. Definitely stay far away from this place if you're prone to infection.

Dr. Lee knows what she's doing! Patients avail themselves of her care for years. I have spoken with…read morea few in the waiting area. Her office staff is supportive and efficient while you are in the office as well as on the phone. So far, insurance processing is handled well,too. Bring your dermatology woes here! Allergies or ??

The Female Dr. was not friendly nor did get anywhere near me. Terrible bedside manner. She just…read moreliked from afar and prescribed medicine.