Carl was awesome no nonsense shop owner Dropped my Jeep off…read morein am and diagnosed replacement parts plus a few I asked for and had everything done and ready for pickup same day no bullshit. This is what service used to be like and should be like today and it's very rare Great job !

We didn't get any work done here but they definitely deserve a review. I wanna thank the guy who…read moreattended us. I apologize in advance for forgetting his name But it was a horrible morning of back to back bad luck. and funny thing it's Aprils fools day -.- Me and my fiancé and daughter were headed back home to New York from the Poconos that was a horrible experience in it's self we turned to go to an antique shop and it had rain the day before so the floor look like grassy floor but it was muddy water and we slid and that muddy floor was a ditch smh! we were helped by good samaritan that helped us get out of the ditch with his pick up truck thank you sir. We were back on the road and headed home when our car started shaking . We got nervous and pulled into the nearest mechanic shop Rev it up at 92 Main St, Sparta, NJ 07871 and we're helped by the kind mechanic but we are from NY and couldn't leave our car here he told us what he believed the problem was and told us it could be a couple of days he poured cooling fluid in our car since it over heated but the radiator was cracked so it couldn't hold the fluid. He was also kind enough to let us wait for the towing company and let us use the bathroom. They were so kind then you so much.

Easily the best repair shop, no question about it. I went in with a really loud noise while…read moredriving. I was told by a supposed expert that it was a major transmission issue and that if I didnt fix it for 4k soon I'd be out of a car. I couldn't accept that outcome, the cars only worth about 5-7k as is. I went to CKO for a second opinion. Pretty quickly I got a call from Dan over at CKO telling me that the transmission is actually in good shape all things considered, and that the crack and leak they alleged it had didn't exist. The real problem? A few things unclipped that were digging into my wheel well. Dan and Colin worked together to identify the real issue while thoroughly examining the alleged issue and ruling it out, all in amazing time. They added the clips, and the noise was gone. Honestly, the cars driving better than it has in a long time after they did that. This experience really made me question all the other work I've had done recently from other mechanics that pushed me into it. I think they just thought it'd be easier to convince me because of my cars age, but Dan and Colin kept it honest, straightforward, and sent me on my way after clipping everything up. CKO is my new forever mechanic, so whenever I get any issues moving forward they're the first place I'm calling or heading to. With my location, I've got to skip about 10 other mechanics that are within roughly 10 minutes of my place, but I'm so happily driving the 30 minutes it takes me to get there no matter what the issue is from now on. Thank you guys for the incredible experience, 5/5!

i found the services friendly, very professional. I walked away with an appreciation of CKO's…read morecustomer approach that was well oriented to provide real customer satisfaction. The larbor charges were down to earth and workable for my senior budgets. ut was a pleasurable experience.

Went to see the 2003 Mini Cooper as advertised on Cars.com…read more Was in pretty good shape and told they fixed a tire pressure gauge, put in a new BMW clutch, and a 3month service package was included to cover the transmission and engine. Everything sounded good-- until I came back from the test drive. I stalled once in the car upon turning it on (low releasing clutch)but otherwise drove smoothly. Trusting that he knew a safe, reasonable course I went on a test drive with he salesman, Charles Eid. After a while he took me on a very steep hill from a complete stop in a car full of 4 adults (which was definitely a challenge). When I had difficulty, he stepped in and even he stalled the car and had difficulty getting up the hill. He drove the car back and once I got on the lot proceeded to tell me that I had burned out the clutch (because you could smell a little when both he and I had difficulty on the hill-- which also had a speed bump), the car was un-sellable, and I would have to pay them. He asked "Well are you going to buy the car? If not, we have to split the cost of a new clutch." If one little ride burned out the clutch, the car is a LEMON!! He wouldn't have been able to drive the car back (and as vigorously as he did, speeding through the streets and accelerating fast from a stop) if the clutch was completely gone and "Un-usable" as he said. He proceeded to say the car is "fragile"-- anyone who has driven a BMW or Mini (or seen the Italian Job or Bourne Identity) knows these are hearty cars. Plus, whenever you install new brakes, clutch, etc-- with the first couple of drives you can smell a little burn from USE! Unbelievable LIES from these people!! Besides, in the event anything happens to the car on a test-drive or on the lot-- the INSURANCE covers it! By LAW they have to insure the car-- or it can't even leave the lot!! HE WAS TRYING TO TAKE ADVANTAGE AND PRESSURE ME TO BUY THE CAR USING SCARE TACTICS! Good thing I know many lawyers-- one quick call while I was there and I was advised they were in the WRONG, and to walk away. No liability on my end. So much for the other good reviews-- this is definitely a "STAY AWAY" and "DO NOT RECOMMEND" place, only wish I could have given 0 stars.

Great place and very helpful staff. I bought my car here and Andrew was honest and genuine. He was…read morevery understanding and helpful with the whole process.

Came here with my father to purchase a Sprinter van and Waleed assisted us with everything. We…read morewere able to teat drive it and then Waleed gave us all the time in the world to look at the van. After the test drive we were allowed to open up the hood to take a look at everything to make sure everything was ok. They have signs all over their office stating that they welcome that you bring a mechanic to examine the vehicle you are planning to purchase. In end we are satisfy with the service and the price we purchased the vehicle at.

Please beware of Jersey Motors Inc. in Lake Hopatcong, NJ, and owner Walid Salameh, and I do NOT…read morerecommend doing business with this car dealer. I purchased a used Honda Ridgeline from this dealership after conducting a nationwide search. I had saved for nearly two years and made it clear how important this purchase was to me. Walib described the truck as great value and in typical condition for its age. I specifically asked for additional photos and details--especially of the underside due to concerns about rust--but the video I received did not show the true condition of the truck's underside. Walid only provided a limited video and incomplete information to cover the true condition of the truck. From the interaction with Walid and looking over the three trucks I narrowed it down, so I decided to go with Walid because of the positive interaction I had with him and seemed to be a good decision based on the information on the truck he provided, so I thought. After the truck was shipped to me in Indiana, I had it inspected by three separate companies (Clark Tires, Esler's, and Great Lakes Honda). They found the vehicle to be in extremely poor and unsafe condition. The most serious issue was severe structural rust affecting the frame, rear suspension, axle, and bumper--so bad that one auto repair place refused to perform any repairs on it. I was told the vehicle could fail structurally from hitting a bump. Additional problems included a major oil leak, a poorly patched exhaust, broken door lock and seatbelt, dry-rotted tires over 10 years old, accident damage affecting door and hood alignment, a non-working 4-wheel drive system, and extensive unsafe rust throughout the frame and trailer hitch. When I contacted Walid, he initially blamed me for not having a pre-purchase inspection, despite his misrepresentation of the vehicle's condition. He later admitted the truck should have been better inspected and agreed in January 2026 to take it back and issue a refund to make things right. As of May 1, 2026, the truck has still not been picked up. After months of repeated excuses about transport delays, he has now stopped responding to my calls, texts, and emails entirely. 5/1/2026 - I contacted the New Jersey Division of Consumer Affairs and Walid's business has 19 consumer complaints files against the company. I paid over $4,100 plus transport fees, other incurred expenses, and am left with a vehicle that is unsafe to drive and effectively worthless. This truck should never have been sold. Todd Crockett

Been taking my cars there for over 33 years and have always gotten honest, quality care.read more

Always great service. very trustworthy they will not try to oversell stuff. a few times they did…read morethe for for way less than thought.

I highly recommend this auto repair shop for any German made vehicle. They are very knowledgeable…read moreand charge fair prices

Shopping for a used ZX-6R, I came across The Cycle Exchange in Andover, NJ…read more I initially spoke with Dash over the phone regarding their 2021 Kawasaki ZX-6R with 15,702 miles listed for around $10,000. During our first call, I was quoted a little over $12,000 out the door. Later that same day, I called back and was quoted $11,800 out the door. Throughout both conversations, I kept hearing that they are a "No Haggle" dealership. Despite that, I decided to come in and inspect the bike in person. Upon inspection, I noticed numerous areas of corrosion and neglect, including corrosion around the rear wheel area, shock, and engine case. The rear brake pad also appeared low. Overall, the bike looked like it may have been sitting outside for some time without proper care. Another disappointing part of the experience was that test rides are not allowed, and you even have to ask permission just to sit on the bike. I also asked whether the 15,200-mile valve clearance inspection/service had been performed, as this is a major scheduled maintenance item for this model. I was told they had zero maintenance records for the bike. Then came the most confusing part: I was given a third new quote of $11,300 out the door. So much for "No Haggle." At that point, after seeing the bike's condition in person, I had already lost interest. Still, I decided to see if there was any flexibility at all and offered $10,500 out the door based on the condition and upcoming maintenance needs. The answer was simply "No." The entire experience felt very impersonal. Every response was either "No" or "No Haggle," which they seem oddly proud of they even have signs posted inside. I understand a dealership has to make money, but they're unwilling to negotiate even a few hundred dollars on a used bike in rough condition. I've never seen greed like this. If you're an experienced rider or motorcycle buyer, I would recommend looking very carefully before purchasing here. If you're a first-time buyer, bring someone experienced with you so you understand what you're looking at and what maintenance costs may be coming. Buyer beware.

Bought a 1999 Harley online, sight unseen. Cycle Exchange was glad to arrange financing but…read moreshipped the bike a week later than stated (already getting into colder autumn last fall). Upon arrival, the machine didn't even start (as witnessed by the overdue delivery crew truck guys from Fort Wayne, IN, not just my opinion) and I had to trailer it to a local repair shop and spend $700 to repair electrical issues and get it running. Cycle Exchange was either negligent or ignorant, but they should have at least had my bike in running order before it was shipped. I really didn't complain to salesman Chris, and I didn't expect them to fix or correct anything (or heaven forbid, take it back), but I'll never buy a machine from anyone online and especially from an East Coast used-bike dealership again.

Had an amazing experience at Crestmont right after the New Year. Made an appointment with John…read moreOrtiz and he was very easy to work with. Both John and his sales manager didn't make me feel pressured into a bad deal and were very easy to negotiate with. They understood I had done my research on the truck beforehand and treated me with respect. Since they were able to come down on the price of the Tacoma I wanted, I felt comfortable adding an extended bumper to bumper warranty on top of it being Certified gold. I ultimately came out with the truck I wanted below the cost I thought I would have to pay. I was in and out within 3 hours and would definitely recommend Crestmont Toyota to others looking to get a Toyota!

On May 19th, 2026, I brought my 2024 Toyota Tundra (mileage approximately 67K miles) in for a…read moreroutine oil change, which took approximately 2.5 hours to complete. Upon return of my vehicle, I immediately discovered that the air conditioning system was no longer functioning properly. Despite my concerns, the service department including the Service Representative Eric insisted that no issues were caused during the visit. However, on May 20, I was informed that the front air outlet control servo motor allegedly needed replacement, with an estimated cost of approximately $2,600 for the part and $2,500 for labor. My truck was also returned with the "Maintenance Required" still visible on the dashboard. Then on May 20th, it was returned a second time with the remote start no longer working. Given that the air conditioning system was functioning properly prior to the service appointment, I have formally filed a complaint directly with Toyota. Toyota/Dealership is willing to cover the part but they are stating I have to pay for the labor cost of over $2500 and they are only willing to discount it to $2000. I should not be expected to cover the cost of the repair since they damaged it. Additionally, during my time at the dealership, I observed multiple instances in which customers were presented with costly additional repairs and issues identified during their routine service visits, which raised concerns regarding the dealership's service team.